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Sunstar Hotel Arosa

4.0 star property
Family-friendly ski hotel with full-service spa

Photo gallery for Sunstar Hotel Arosa

Free daily buffet breakfast
Front of property
1 bedroom, hypo-allergenic bedding, free minibar, in-room safe
Sauna, steam room, body treatments, hydrotherapy, aromatherapy
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Housekeeping
  • Spa

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Separate sitting area
Heating
Fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Separate sitting area
Heating
Fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Balcony

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Double Room, Balcony

Highlights

Balcony
Separate sitting area
Heating
Fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Balcony

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Single Room, Balcony

Highlights

Balcony
Separate sitting area
Heating
Fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
SEEWALDWEG, 1, Arosa, Graubuenden, 7050

What's nearby

  • Arosa Ski Resort - 1 min walk - 0.0 km
  • Untersee - 5 min walk - 0.4 km
  • Arosa Weisshorn Gondola Lift - 11 min walk - 0.9 km
  • Arosa Weisshorn Valley Gondola - 11 min walk - 0.9 km
  • Obersee Park - 11 min walk - 1.0 km

Getting around

  • Arosa Station - 13 min walk

Restaurants

  • ‪Wandelbar - ‬3 min walk
  • ‪Los Cafe-Bar GmbH - ‬3 min walk
  • ‪Aifach - ‬9 min walk
  • ‪Waldeck Arosa - ‬13 min walk
  • ‪Grottino - ‬10 min walk

About this property

Sunstar Hotel Arosa

Upscale family-friendly hotel in the mountains
You can look forward to a free breakfast buffet, a bowling alley and an airport shuttle at Sunstar Hotel Arosa. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, downhill skiing and ski passes. Treat yourself to a facial, a manicure/pedicure or hydrotherapy at the on-site spa. The on-site restaurant offers breakfast and dinner. Fitness classes are offered at the health club; other things to do include mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Free train station pick-up, babysitting (surcharge) and coffee/tea in reception
  • A front desk safe, laundry services and multilingual staff
  • Massage treatment rooms, tour/ticket information and a banquet hall
Room features
All 106 rooms feature comforts such as separate sitting areas and free stocked minibars, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, fridges and heating

Languages

English, German

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9.2 out of 10, Wonderful, 153 reviews
The price is AU$262
includes taxes & fees
29 June - 30 June
Aves Arosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bowling alley
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Mountain biking
  • Piano
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1883
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Arosa Hotel Sunstar
Arosa Sunstar
Arosa Sunstar Hotel
Hotel Sunstar Alpine Arosa
Hotel Sunstar Arosa
Sunstar Alpine Arosa
Sunstar Alpine Hotel Arosa
Sunstar Arosa
Sunstar Arosa Hotel
Sunstar Hotel Arosa
Sunstar Park Hotel Arosa
Sunstar Alpine Hotel
Sunstar Parkhotel Arosa
Sunstar Hotel Arosa Hotel
Sunstar Hotel Arosa Arosa
Sunstar Hotel Arosa Hotel Arosa

Frequently asked questions

Does Sunstar Hotel Arosa have a pool?

Yes, this property has an indoor pool.

Is Sunstar Hotel Arosa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night.

How much is parking at Sunstar Hotel Arosa?

Limited spots are available.

What time is check-in at Sunstar Hotel Arosa?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM.

What time is check-out at Sunstar Hotel Arosa?

Checkout is at 11 AM.

Does Sunstar Hotel Arosa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sunstar Hotel Arosa located?

Located near the slopes, this Arosa hotel is situated in the mountains, and is within a 5-minute walk of Arosa Lenzerheide Ski Resort, Arosa Ski Resort and Ski-Club Arosa. Untersee and Kursaal are also within 10 minutes. Arosa Station is 13 minutes by foot.

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Sunstar Hotel Arosa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 108 reviews
Rating 8 - Good. 47 out of 108 reviews
Rating 6 - Okay. 10 out of 108 reviews
Rating 4 - Poor. 3 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great mountain views

I had a very relaxing visit. Walking in the mountains and breathing the fresh air was exactly what I needed. The Spa facilities were great and the staff very accommodating. It would have been good to know that the hotel included a shuttle pick up before I arrived and would suggest that this be posted on the website.

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Laurence

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Iwan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Auszeit im Schnee

Es war ein kurzer aber schöner Aufenthalt in diesem Hotel. Die Zimmer sind sauber und am fühlt sich wohl. Das Personal ist freundlich und aufmerksam.
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Völlig überteuertes und schlechtes Hotel mit unfre

Charmeloses Hotel mit sehr schlechtem Preis-/Leistunsverhtnis. Unfreundliches Personal von Empfang bis Verabschiedung. Am Abreisetag stört der Zimmerreinigungsdienst zweimal um 09:00 und 09:30 trotz Checkout-Zeit um 11:00 Uhr. Das Frühstücksbuffet war ebenfalls unterdurchschnittlich. Fazit: Nie wieder!
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön am Rande der Natur gelegen und trotzdem fussläufig vom Bahnhof gut erreichbar. Saubere Zimmer auf der Höhe der Zeit. Frühstück ausgezeichnet, tolle Auswahl, alles frisch zubereitet. Neben den Standardsäften gibt es sogar einen Entsafter, mit dem man sich selber ein Getränk bereiten kann. Das freundliche und aufmerksame Personal rundet den insgesamt ausgezeichneten Eindruck ab. Bravo!!!! Weiter so!
Stayed 1 night in Sep 2023

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Volker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Stefan

Stayed 1 night in Jan 2023

10/10 Excellent

Christian, Waltenschwil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reichhaltiges Frühstück
Stayed 2 nights in Sep 2021

6/10 Okay

Benoît

Disliked: Staff & service
Stayed 2 nights in Aug 2021

10/10 Excellent

Gunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel für Arosa

Ausgezeichnete Wahl unter Preis-Leistungs-Aspekten für einen Aufenthalt in Arosa. Sehr freundliches und hilfsbereites Personal in allen Bereichen. Bequemes Bett mit Kissenauswahl. Sehr sauberes Zimmer. Ruhig gelegen. Während der Hauptzeiten alle 10-20min ein Shuttle zur Seilbahn. Gutes Essen. Schöner Ruheraum im Wellness. Familienfreundlich mit vielen Angeboten für Kinder. Komme gerne wieder.
Stayed 5 nights in Feb 2021

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Die Lage des Hotels war super. Das Zimmer war etwas zu klein.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020

2/10 Terrible

luisa

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Olivia

Liked: Cleanliness, property conditions & facilities, room comfort
Alles lief tip top. Zum Frühstück hat uns die Instruktion gefehlt. Wir wurden auch nicht nach Heiss Getränken gefragt. Frühstück war ansonsten sehr gut, regional und Nachhsltig. Das hat mir gefallen
Stayed 1 night in Aug 2020

8/10 Good

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parfait

Tout était parfait
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

toller Aufenthalt

Wir hatten 3 super Tage im Sunstar. Gute Lage, super Frühstück, komfortables Zimmer. Im Spa war man teilweise sogar alleine😊 Es hatte etwas viele Familien. Waschmöglichkeit und Bikeabstellplätze müssten noch ausgebaut werden.
Stayed 3 nights in Jul 2020

4/10 Poor

Marco

Liked: Cleanliness
Disliked: Staff & service
Personal dürfte etwas freundlicher und zuvorkommender sein. Covid-19 Schutzkonzept müsste etwas stärker befolgt werden. Wenn sich die Kunden nicht daran halten wäre das Personal gefordert.
Stayed 1 night in Jul 2020