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"Loved the upgrades made. Would like to see the entertainment stepped up a bit more. There needs to also be more music during the day and more activities as well."

"The staff in all aspects were very helpful, polite, cheerful, making our stay great look forward coming back in future."

"The hotel accommodation was spacious, with two bedrooms, two baths. Access to dining, shopping and entertainment was very convenient. Staff was very kind and helpful. "

"Great property and great price."

"The only negative thing is people smoke"

"Riu palace gave my wife and I an amazing experience. Starting off with the service to the beautiful property view from our room balcony. The pool outside was very clean and had great drinks. The neighborhood was very safe and had lots of shopping options and great clubs in a walking distance. The only thing I could say I didnt like is the facts that the rooms were a bit outdated (furniture wise) the room had a bit of a plumbing problem and mostly the light kept flickering every time we plugged in an iron or a blow dryer. "

"Omar (concierge) went above and beyond in assisting my husband and I during our visit. He was very personable, provided great dining suggestions, and very hospitable! Our room attendant, Marta Luz, was equally wonderful! She made sure we had what we needed during our stay, and if we were moving a bit slow, she circled back around to our room. Our room always smelled and looked so clean when she serviced it. The staff at the resort are really customer-service oriented. They are great conversationalists and even during challenging times (2 flights were canceled and customers stayed at Embassy Suites), they maintained a smile and worked with the customers in a very dignified manner. It was amazing to observe. Great work Embassy Suites Team!!"

"Great staff. Always polite. Made your stay special."

"2nd time staying there love this hotel going back again next year "