4/10 Poor
Timotheos
Travelled with partner
30 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude Security
Upon reaching the hotel, the security bluntly shouted at our grab driver to stop as there are construction outside the lobby. We need to alight outside and drag our luggage.
Poor Service (Cafe)
During 3rd morning breakfast, we told the service staff that the coffee tasted like hot water and there is no coffee taste. Nothing was being done. The usual coffee on our 1st 2 morning was great but not the third day. Breakfast selection are bare minimal and the refill are very slow. Dirty plates are lying on the table without clearing when guest had left. Thus need to wait for them to clear the tables before we can be seated.
Housekeeping
We left the room at 8am and place the make up room sign before we go out. We return the hotel at 4pm and the room is not make up yet.
Things to note
They do not provide toiletries and you need to purchase at the convenience store which you can find where you exit from the MRT gantry towards the direction of the hotel.
Good things to note
Front Desk staff & Bellboy are friendly and service oriented
Location of the hotel is only 5mins walk from Sukhumvit MRT or Asoke BTS
Timotheos
Stayed 3 nights in Sep 2024