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Novotel Bangkok Sukhumvit 20

4.5 star property
Art Deco Bangkok hotel in Sukhumvit with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Bangkok Sukhumvit 20

Outdoor pool, pool umbrellas, pool loungers
3 bars/lounges, rooftop bar
2 restaurants, breakfast, lunch, dinner served; international cuisine
Sports facility
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is AU$159
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - queen
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (High Floor)

Executive Room, 1 King Bed (High Floor)

Executive Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Bathrobes
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Deluxe Studio, 1 King Bed
Novotel Living Bangkok Sukhumvit Legacy
Pool
Kids pool
Parking included
Free WiFi
9.0 out of 10, Wonderful, (1003)
The price is AU$160
includes taxes & fees
26 Nov - 27 Nov
Novotel Living Bangkok Sukhumvit Legacy
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About the area

Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110

What's nearby

  • Terminal 21 Shopping Mall - 11 min walk - 1.0 km
  • EmQuartier - 12 min walk - 1.0 km
  • Bumrungrad Hospital - 4 min drive - 2.7 km
  • Siam Paragon Mall - 4 min drive - 3.9 km
  • Pratunam Market - 5 min drive - 4.4 km

Getting around

  • Bangkok Makkasan Station - 5 min drive
  • Asok BTS Station - 9 min walk
  • Suvarnabhumi International Airport (BKK) - 36 min drive

Restaurants

  • ‪Novotel Food Exchange - ‬1 min walk
  • ‪ท่งหลี - ‬1 min walk
  • ‪Novotel Executive Sky Lounge - ‬1 min walk
  • ‪Cheer's Bar & Grill - ‬8 min walk
  • ‪Som's bar and restaurant - ‬8 min walk

About this property

Novotel Bangkok Sukhumvit 20

Luxury family-friendly hotel near Terminal 21 Shopping Mall
Located close to EmQuartier and Embassy of India, Novotel Bangkok Sukhumvit 20 provides a poolside bar, a rooftop terrace and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to 3 bars and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free local area shuttle and express check-out
  • Babysitting (surcharge), a ballroom and outdoor furniture
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 244 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and coffee/tea makers

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 800 metres
  • Area shuttle
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Pool Bar
  • Sky on 20

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 6,889 square feet of conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1530.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

Does Novotel Bangkok Sukhumvit 20 have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Bangkok Sukhumvit 20?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Bangkok Sukhumvit 20 on 10 Dec 2024 start from AU$158.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Bangkok Sukhumvit 20 pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Bangkok Sukhumvit 20?

Self-parking and valet parking are free at this property.

What time is check-in at Novotel Bangkok Sukhumvit 20?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Bangkok Sukhumvit 20?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Bangkok Sukhumvit 20 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1600 per vehicle applies.

Where is Novotel Bangkok Sukhumvit 20 located?

This family-friendly Bangkok hotel is located in a shopping district, within a 15-minute walk of Terminal 21 Shopping Mall, EmQuartier and Embassy of India. Bumrungrad Hospital and Siam Paragon Mall are also within 3 mi (5 km). Asok BTS Station is 9 minutes by foot and Sukhumvit Station is 12 minutes.

Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1002 reviews" "
Rating 8 - Good. 294 out of 1002 reviews" "
Rating 6 - Okay. 55 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Yuen Lam

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and friendly staff
Stayed 4 nights in Sep 2024

8/10 Good

Aniruddh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk from both BTS and MRT, though there are no sidewalks down the alley, so you'll probably need a taxi if you've got luggage. Reasonably clean rooms. Helpful staff. Nice (smallish) pool. Small gym with dumbbells, cardio machines, etc. The rooftop bar was a nice space to take in the views over a beer. The restaurants didn't really call to us, but the room service Thai food was surprisingly good. Very close to Emsphere, which has a decent food court.
Stayed 5 nights in Nov 2024

2/10 Terrible

emmanuel salvador

Stayed 4 nights in Aug 2024

10/10 Excellent

Jeevan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff beautiful hotel
Stayed 8 nights in Nov 2024

10/10 Excellent

Madeleine

Stayed 4 nights in Oct 2024

8/10 Good

Aoife

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a Superior room with two double beds and city view. Our overall experience was really good! Most of the staff are friendly. Some are more reserved, but still polite. The buffet breakfast is a must. It is nice and convenient to be able to go down for breakfast before getting ready and heading out. Mix of western and eastern inspired food. There is no shortage of food or drink options. The dining area itself is lovely and comfortable. The room was very clean and the window was huge and offered plenty of natural light. The beds were comfy and the bathroom was sleek and modern. My criticism about the room is that the TV was very outdated. Most of the channels were in Thai and did not have subtitles. It would be nice to have the option to screen share or login to streaming services - even if we need to use our personal accounts. This meant that entertainment and downtime in the room was limited. The location of the hotel was great. A short walk from EmSphere and other shops and best of all, the Phrom Phong BTS Station. The street the hotel is on is more quiet and has wonderful spas, some street food, 7-11 convenience store and a lovely little cafe. As two females, we walked the area during the day and at night and always felt safe. Grab cars could easily locate the hotel and the doormen and security were very helpful and friendly. Overall a very positive stay and we are both happy with our decision to book this hotel.
Stayed 8 nights in Oct 2024

10/10 Excellent

Yit San

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well kept and the room was good sized. Everybody on the staff was nice and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Deonte

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, and the staff members weee wonderful
Stayed 5 nights in Oct 2024

8/10 Good

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A great hotel with a skybar which was amazing. The swimming pool in need a repair with alot of the tiles have moved. And safety wire around pool not stainless hence the rust. Smoking around pool takes alot of points of also.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

ANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No views
Stayed 8 nights in Oct 2024

10/10 Excellent

Shelita, oxon hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, from the lobby to the rooms. The rooms are spacious, the bed is comfortable and the shower and bath facilities worked well. They offered certain bath amenities such as toothbrush/toothpaste, shower caps, q-tips, etc and have tons of closet space for putting away your things. My room also had a small sofa for a sitting area. The hotel has a nice pool and a gorgeous rooftop bar with very tasty food and drinks. The hotel is walking distance to EMSPHERE and Terminal 21 shopping malls; there are several modes of transportation all around and the hotel has a tuktuk service that runs every 30 minutes or so as well as cabs. The staff was very friendly and helpful and most were English speakers as well. My stay was very enjoyable and pleasant and I highly recommend this hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 4 nights in Oct 2024

8/10 Good

rikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel. Enjoyed our stay
Stayed 7 nights in Aug 2024

10/10 Excellent

rikki

Travelled with family
Liked: Amenities
Excellent staff, clean and tidy and a short walk to Sukhumvit. Well priced and nice roof bar
Stayed 3 nights in Aug 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access and easy to get to where we wanted to go. So full marks for convenience. Staff great.
Stayed 2 nights in Aug 2024

8/10 Good

GERARD ARDITYA

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

JEAN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Chee Meng

Liked: Cleanliness, staff & service
Need to take 10 min walk from main road. Do consider other novotel hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Wassana

Liked: Cleanliness, amenities, property conditions & facilities
It’s a good stay, but it is not the best. Likes Convenience to travel to places Cleanliness Dislikes Not all staff is polite. There is one lady at the front desk showed “I don’t care type of attitude” after I asked about my double booking with Expedia. Or maybe she had a bad day. One gentlemen showed I am happy to help attitude at all time. Wished there are more breakfast options. My stay was 7/12-8/14 if you need more information.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good family room. Access to executive room was a nice touch.
Stayed 3 nights in Aug 2024

10/10 Excellent

R M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel; location, service and ambiance
After a couple of bad experiences with other Bangkok hotels, it was such a pleasure to check-in to the Novotel for my last few days in the city. The property is clean, the staff are friendly, and the rooms are simple but comfortable. Thank you for a great stay!
Stayed 3 nights in Jul 2024

4/10 Poor

YOUSEF

Travelled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

General hotel information

Reasons to Book
Outdoor Pool & Beautiful Rooms
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5