Hotels with Pool & Resorts in Banningham

"On arrival we were told by Reception staff that no breakfasts were included in our booking. We had to contact Hotels.com and send them a screenshot of the original booking form before the hotel would honour the contract. It appears that Hotels.com had not communicated the breakfast included option. Our room was not cleaned after day one: the Reception staff said that room cleaning was now an option which has to be requested. After hundreds of stays all over the world, that news was a first for us. The hotel was super, with great amenities. Apart from the above niggles, we’d recommend the hotel to others. "

"Just a one night break but was excellent. Staff are very attentive, food amazing and thoroughly enjoyed the experience. The brasserie staff did an excellent job as they were also super friendly and provided super fast service with a smile as did the staff on the terrace . Customer service is very much alive at this hotel."