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Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
Family ski hotel with restaurant
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Lobby
Seasonal outdoor pool
Seasonal outdoor pool
Exterior
American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
The price is AU$240
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Restaurant

Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel

Pool
Pet-friendly
Parking included
Free WiFi
8.0 out of 10, Very good, (1000)
The price is AU$236
includes taxes & fees
9 Feb - 10 Feb
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel
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About the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315

What's nearby

  • Snow Summit - 20 min walk
  • The Village - 3 min drive
  • Big Bear Visitor Center - 4 min drive
  • Big Bear Marina - 4 min drive
  • Alpine Slide at Magic Mountain - 4 min drive

Getting around

  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 78 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Domino's Pizza - ‬2 min drive

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

Family-friendly hotel near Snow Summit
An arcade/games room, a fireplace in reception and a bar are just a few of the amenities provided at Chateau Big Bear Boutique Hotel, BW Signature Collection. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Tiffany's Bistro, features happy hour and dinner. In addition to a gym and a 24-hour business centre, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), a free local area shuttle and an electric car charging station
  • A 24-hour front desk, luggage storage and coffee/tea in reception
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 80 rooms include comforts such as air conditioning, in addition to amenities such as WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 15 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tiffany's Bistro

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Games
  • Gym
  • Seasonal outdoor pool
  • Spa tub
  • Table tennis

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free theme park shuttle
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,077 square feet of conference space
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 1 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 1 until May 31.

How much does it cost to stay at Chateau Big Bear Boutique Hotel, BW Signature Collection?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Chateau Big Bear Boutique Hotel, BW Signature Collection on 17 Feb 2025 start from AU$240.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chateau Big Bear Boutique Hotel, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Self-parking is free at this property.

What time is check-in at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-in start time: 4 PM; check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Checkout is at 11:00 AM.

Where is Chateau Big Bear Boutique Hotel, BW Signature Collection located?

Located near the slopes, this Winter Park hotel is situated in a shopping district, within 1 mile (2 km) of Bear Valley Community Hospital and Snow Summit, and is convenient for winter sports, such as snow tubing and snowshoeing. Interlaken Shopping Center and Lakeview Shopping Center are also within 15 minutes.

Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1004 reviews" "
Rating 8 - Good. 247 out of 1004 reviews" "
Rating 6 - Okay. 86 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, nice public shared spaces, and helpful staff. Fantastic location close to the ski resorts and many restaurants, shopping, conveniences. We would definitely stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chateau Big Bear Boutique was conveniently located to Snow Summi, restaurants, shops and the zoo. The room was lovely with a fireplace and plenty of room for our equipment and luggage. The breakfast was included and it was very nice. Our stay was very nice! Highly recommend it. We will stay again.
Stayed 1 night in Jan 2025

8/10 Good

Cesar Arturo Medina

Travelled with partner
Liked: Cleanliness
The morning staff was very helpful, the evening staff was not to helpful. I found an old Xmas tree and housekeeping cart blocking the fire egress stairs. The carpet on the second floor looks old and dirty. The bar was closed, and the rooms were just fine, nothing special. Overall we enjoyed our stay, since we didn’t spend much time there just to sleep.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a little on the older side, but the room was big, the bed was comfy and the staff were very helpful. Bonus points for the paintings of deer in fancy dress throughout the building.
Stayed 2 nights in Dec 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Jin

Liked: Cleanliness, staff & service
There was an error when I tried to check in, which resulted in a delay of almost 20 minutes before I could get my room due to a staff mistake. Eventually, I was able to check in. The breakfast was good, and the staff were friendly. However, the jacuzzi was very cold. Despite this, the hotel is close to the ski resort so I would likely to return in the future.
Stayed 2 nights in Dec 2024

8/10 Good

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Ruby Maria Grace, covina

Travelled with family
Great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quiet gem surrounded by gorgeous tall pine trees! Staff was amazing. My favorite part about my stay was the fireplace in our room.
Stayed 2 nights in Dec 2024

6/10 Okay

Garth

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in a great location
Stayed 3 nights in Dec 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Karina

Stayed 1 night in Dec 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees, fireplace was cool and the balcony was nice to relax on. Game room looked good and breakfast was pretty good and fresh.
Stayed 2 nights in Dec 2024

6/10 Okay

Emil

Stayed 3 nights in Dec 2024

10/10 Excellent

Tiên

Liked: Cleanliness, property conditions & facilities
I called in advance to request room location not to be in accessible room and room to be located at level 2. However my request didn’t honor although they did confirm they would. Just a little disappointed.
Stayed 1 night in Dec 2024

8/10 Good

Brandon

Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and beautiful fire place! Safe for kids.
Stayed 1 night in Dec 2024

8/10 Good

Guillermo

Stayed 1 night in Dec 2024

8/10 Good

Lakesha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean property, liked the gameroom and fire place
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay
Stayed 1 night in Dec 2024

8/10 Good

Abbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gricela, Upland

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Amritangshu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome rooms and surrounding
Stayed 1 night in Nov 2024