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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Eco-certified Birmingham hotel connected to the convention centre, steps from Resorts World Birmingham

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Front of property - evening/night
Bowling
5 bars/lounges
Indoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Bar
  • Gym
  • Breakfast available
The current price is AU$237
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Signature Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Signature Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Coffee/tea maker
Electric kettle
Espresso maker
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/bath combination
Rainfall showerhead
Coffee/tea maker
Electric kettle
Espresso maker
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/bath combination
Rainfall showerhead
Coffee/tea maker
Electric kettle
Espresso maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Crowne Plaza Birmingham NEC by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
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8.6 out of 10, Excellent, 1,003 reviews
The price is AU$183
includes taxes & fees
16 Mar - 17 Mar
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About the area

Map
Pendigo Way, Birmingham, England, B40 1PU

What's nearby

  • Resorts World Birmingham - 1 min walk
  • Resorts World Arena - 2 min walk
  • The Bear Grylls Adventure - 3 min walk
  • The Vox Conference Centre - 4 min walk
  • National Exhibition Centre - 5 min walk

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬12 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Upscale eco-certified hotel near Resorts World Birmingham
Located close to Santai Spa and Pendigo Lake, Genting Hotel & Spa at Resorts World Birmingham provides a casino, a bowling alley and a rooftop terrace. For those looking to try their luck, this hotel boasts 30 slot machines, 2 casino VIP rooms and 10 casino gaming tables. Treat yourself to a body treatment, a massage or a facial at the on-site spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. In addition to a shopping centre on-site and 3 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • English breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and smoke-free property
  • ATM/banking services, a front desk safe and 1 meeting room
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
Room features
All 184 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Roll-in showers, grab bars near toilets and bathroom emergency pull cords
  • 42-inch flat-screen TVs with digital channels
  • Recycling, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (GBP 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 15.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 19.95 for adults and from GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self-parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on 16 Mar 2025 start from AU$237.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Genting Hotel & Spa at Resorts World Birmingham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Genting Hotel & Spa at Resorts World Birmingham?

Self-parking is available for GBP 20 per night. Limited spots are available.

What time is check-in at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Genting Hotel & Spa at Resorts World Birmingham?

Checkout is at 11 AM.

Does Genting Hotel & Spa at Resorts World Birmingham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 10 per vehicle applies.

Where is Genting Hotel & Spa at Resorts World Birmingham located?

Located in Marston Green, this spa hotel is steps away from Resorts World Birmingham, Santai Spa and Pendigo Lake. National Exhibition Centre is 0.3 mi (0.4 km) away. Air Rail Link Tram Stop is 25 minutes by foot and Birmingham International Station is 27 minutes.

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Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1001 reviews
Rating 8 - Good. 170 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Great and relaxing stay at the hotel.
Stayed 1 night in Dec 2024

8/10 Good

Ocean

Really nice staff were AMAZING a great place to take partner, loved ones for a celebration
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Great hotel really helpful staff and perfect location
Stayed 1 night in Dec 2024

10/10 Excellent

James

I’ve stayed in Hotels all around world And this is by far the most cleanest hotel I ever stopped in Well done to cleaning staff great job
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Had a really pleasant stay, room was nice , comfortable and clean. Enjoyed the restaurants and bars , lots to do Highly recommended,
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Staff friendly and helpful hotel very clean great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Very good stay. Lovely room. Staff very helpful & courteous. Very convenient for NEC. Handy parking for hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

3 night stay with spa day included, excellent facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alison

Lovely room very clean excellent breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Gavin

Love this place
Stayed 1 night in Sep 2024

10/10 Excellent

Trevor

Great hotel good size room
Good hotel great location for the arena
Stayed 1 night in Nov 2024

8/10 Good

Mark

Very helpful staff. Nothing was too much trouble.
Stayed 1 night in Jan 2025

10/10 Excellent

Jackie

Friendly staff and very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Sinetta

Lovely stay. Great location!
Stayed 1 night in Sep 2024

8/10 Good

Lisha

The hotel room is spacious. And nice bathrooms. Some good dining options and nice for a night away. The hotel spa was a bit of a letdown as it was not really big enough to accommodate hotel guests and spa days. The hotel booking included spa access but you have to pay for robes and slippers which usually are complimentary items. These are charged at £15 per person which is not noted in hotel booking.
Stayed 1 night in Jan 2025

8/10 Good

Hammad

Always an amazing experience
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Check in took ages. Even when we got seen it took so long! The hotel is looking a little tired, I know they have signs up saying they are doing improvements. The room was comfortable , just a few tired areas in room and in the restaurant areas. The staff in the restaurant are very good and so helpful and polite. Easy access to lots of dining options and walkable to the exhibition centre.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Location and facilities are great
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Quick night away for our anniversary, lovely room, vibe and easy to access restaurants and activities
Stayed 1 night in Sep 2024

8/10 Good

Sharon

It was only for convenience we stayed at this hotel as attending a Vox centre conference For this reason it was good for my needs
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Really happy with our stay. My friend & I stayed as part of 40th birthday and the hotel have been amazing in setting a surprise for me at the request of my friend. Very happy to recommend to friends and family ❤️
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Perfect location for NEC conference.
Stayed 1 night in Sep 2024

10/10 Excellent

shirley

Staff always friendly and helpful. Lots of restaurants, bars and entertainment. Great place for a long weekend chill out.
Stayed 2 nights in Sep 2024

10/10 Excellent

shirley

Lots to do, restaurants & bars, shopping, staff very friendly and helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Deborah

The best thing about this hotel is the location in that you are literally across the road from the BP Arena if that is your purpose for visiting! The parking was easy (we used the multi storey which is only £10 for 24hours if you validate your ticket at hotel reception) It is located within the shopping centre but rooms are up high so no noise or disturbance. Everywhere is very clean and rooms are big and have everything you need (although everywhere looks a bit dated it’s not really a problem if you’re there for a short time as we were.) My biggest gripe would be the variation of room prices on different sites. You can book direct but prices change daily and we saw up to £50 variation for a one night stay, so be savvy if you’ve got time to shop around! Breakfast was good value, although on our stay the hotel was full so it was a bit chaotic at times with queues an replenishing food. All in all we were happy guests and would definitely stay here again if attending a concert at BP arena or visiting NEC.
Stayed 1 night in Feb 2025