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Bournemouth Carlton Hotel, BW Signature Collection

3.0 star property
Delightful beach hotel with a sauna
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Bournemouth Carlton Hotel, BW Signature Collection

Outdoor wedding area
Front of property
Desk, iron/ironing board, rollaway beds, free WiFi
Restaurant
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
The price is AU$115
includes taxes & fees
10 Nov - 11 Nov
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

Highlights

Connecting rooms available
LCD TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Single Bed, Non Smoking

Highlights

Connecting rooms available
LCD TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

Highlights

Connecting rooms available
LCD TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • 80.0 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

Highlights

Balcony
Connecting rooms available
LCD TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 80.0 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, towels

Standard Room, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
LCD TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Sea View

In-room business centre

Superior Room, 1 Double Bed, Non Smoking, Sea View

Highlights

Connecting rooms available
LCD TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • 49.0 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/bathtub, free toiletries, towels

Standard Room, Multiple Beds, Non Smoking

Highlights

Connecting rooms available
LCD TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • 24.0 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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The price is AU$96
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
East Overcliff, Dorset, Bournemouth, England, BH1 3DN

What's nearby

  • Bournemouth Beach - 4 min walk
  • Bournemouth Pavillion Theatre - 9 min walk
  • Oceanarium - 10 min walk
  • Bournemouth Pier - 12 min walk
  • Bournemouth International Centre - 12 min walk

Getting around

  • Bournemouth Station - 16 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 12 min drive

Restaurants

  • ‪O'Neill's - ‬5 min walk
  • ‪Sharkey's American Pool Bar & Grill - ‬6 min walk
  • ‪Naked Coffee - ‬6 min walk
  • ‪Korean Grill - ‬6 min walk
  • ‪Dosa World - ‬6 min walk

About this property

Bournemouth Carlton Hotel, BW Signature Collection

Hotel located in Bournemouth City Centre
Close to Bournemouth Beach and Bournemouth International Centre, Bournemouth Carlton Hotel, BW Signature Collection provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also find perks such as:
  • 2 indoor pools and a seasonal outdoor pool, with sunloungers
  • English breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • Smoke-free property, barbecues and a banquet hall
  • A 24-hour front desk, concierge services and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 76 rooms offer comforts such as 24-hour room service, in addition to thoughtful touches such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

Czech, Dutch, English, French, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per day)

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 5 November and 25 March.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per stay.
Cots (infant beds) are available for GBP 5.0 per stay

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Uncovered self-parking fee: GBP 20 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bournemouth Carlton
Carlton Bournemouth
Menzies Hotels Bournemouth
Menzies Hotels Bournemouth Carlton
Menzies Hotels Carlton
Menzies Hotels Carlton Hotel
Menzies Hotels Carlton Hotel Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Menzies Carlton Bournemouth
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited
Bournemouth Carlton BW Signature Collection
Bournemouth Carlton Hotel, BW Signature Collection Hotel
Bournemouth Carlton Hotel, BW Signature Collection Bournemouth

Frequently asked questions

Does Bournemouth Carlton Hotel, BW Signature Collection have a pool?

Yes, this property has 2 Indoor pools and a seasonal outdoor pool.

How much does it cost to stay at Bournemouth Carlton Hotel, BW Signature Collection?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Bournemouth Carlton Hotel, BW Signature Collection on 10 Nov 2024 start from AU$115.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bournemouth Carlton Hotel, BW Signature Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per night.

How much is parking at Bournemouth Carlton Hotel, BW Signature Collection?

Self-parking is available for GBP 20 per day.

What time is check-in at Bournemouth Carlton Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Bournemouth Carlton Hotel, BW Signature Collection?

Checkout is at 11:00 AM.

Where is Bournemouth Carlton Hotel, BW Signature Collection located?

Located in Bournemouth City Centre, this beach hotel is within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. Russell-Cotes Art Gallery and Museum and Bournemouth Pavillion Theatre are also within 10 minutes. Bournemouth Station is 16 minutes by foot.

Bournemouth Carlton Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 244 out of 926 reviews" "
Rating 8 - Good. 364 out of 926 reviews" "
Rating 6 - Okay. 195 out of 926 reviews" "
Rating 4 - Poor. 79 out of 926 reviews" "
Rating 2 - Terrible. 44 out of 926 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Sean

Liked: Staff & service
Disliked: Property conditions & facilities
Good hotel but rooms need to be updated as they are stained and worn
Stayed 1 night in Oct 2024

8/10 Good

Denise, Maryville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff was absolutely accommodating and friendly. The room was ok. Bed was confortable.
Stayed 2 nights in Oct 2024

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel and grounds are in need of complete refurbishment from replacing draughty secondary double glazing to updating the whole bathroom. The shower is small and water pressure poor. The Seaview rooms are large but have poor furniture. The food in the restaurant is good however there was a lack of attention to guests from some of the staff
Stayed 7 nights in Sep 2024

8/10 Good

James

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Great size room and the hotel staff are lovely but the room and hotel is in need of some maintenance and a deep clean
Stayed 1 night in Sep 2024

6/10 Okay

Monika

Stayed 7 nights in Aug 2024

6/10 Okay

Raymonde

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A lovely hotel - lovely room but massively let down by shoddy broken spa facilities ; now not a disaster in life terms but Sauna and Jacuzzi not working means it was a rubbish experience and indemic of a dropping BW previous high standards. AS a BW devotee I will now start looking elsewhere as 2nd poor experience in a row. Really should have been told in advance . And £20 to park a car is unreal ; tip street parking is half the price and freely available so dont be mugged off !!
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have been staying at the hotel for many years as my granddaughter loves the air show. It’s for the location more than anything. The hotel is very tired in many places, needs upgrades in lots of areas. The staff are very nice but totally overworked. They need to employ more staff especially for the air show weekend. The jacuzzi and sauna were both out of order. If it wasn’t for the location I would not stay there
Stayed 3 nights in Aug 2024

6/10 Okay

Sharon

Disliked: Staff & service, property conditions & facilities
I will not come again
Stayed 2 nights in Aug 2024

10/10 Excellent

Laszlo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, amenities
The hotel had beautiful gardens and a lovely outdoor pool. The inside pool was lovely and warm but there was some maintenance. Sauna and hot tub not working. Our family room was clean and very large but unfortunately the shower didn't work, which was very disappointing.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Huge suite with balcony, but let down slightly by fading decor, dirty carpets and ripped curtains.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lindsay

Stayed 4 nights in Jul 2024

6/10 Okay

Brian

Travelled with family
Stayed 3 nights in Jul 2024

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location within walking distance to the beach, excellent transportation links for both train and bus. Great value for money with very friendly team members whom made us feel welcome throughout our stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Miles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt like the amount of people descending on the hotel on Saturday we wanted a nice relaxing afternoon around the pool. Wel you could not get anywhere near a sunbed for the place was took over by a load of dancing we love dancing but not when it goes on for hours we were very disappointed we have been coming to this hotel for years but we will not be coming again if someone would have said on Saturday the hotel will be taken over by a load of dancers then it would have been our choice to book the hotel
Stayed 3 nights in Jun 2024

8/10 Good

Anna

Liked: Staff & service
Disliked: Property conditions & facilities
A decent value hotel only a few mins walk from central bournmouth. Its all a bit run down however and the bar is terrible (drinks left for hours on tables and no juice available whatsoever!). Otherwise, staff try hard to be helpful and its is a welcoming place.
Stayed 4 nights in Jun 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Asilahon

Stayed 1 night in Jun 2024

8/10 Good

Matthew

Liked: Room comfort
Suite was dated and in need of redecoration, but with 2 balconies boasted outstanding views. Air con didn't pump out cold air, and even on full fan speed did little to move the air around. Breakfast was delivered to the room and was excellent, other than the fact that this premium hotel no longer serves champagne by the glass! Luckily I added an addendum to the breakfast request that under no circumstances should prosecco be substituted for champagne.
Stayed 1 night in Jun 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night getaway
The view was fab. All the staff were very friendly nothing to much trouble. Food & service good. We parked out on the road which work well for us. The only issue in room was the water pressure for shower, bath etc they tried to rectify but no success. We enjoyed our two night staff. The Hotel could do with a bit of tlc.
Stayed 2 nights in Jun 2024

10/10 Excellent

Oluwafikayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel - great location and friendly staff
Stayed 3 nights in Jun 2024

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
All the staff were pleasant and as helpful as hotel policies would allow them to be. We checked in after 6pm and had issues with the bathroom straight away (the stopper in the bath was stuck closed, the cold water pressure was non-existent making showers impossible unles you had asbestos skin, and the toilet did not flush properly). These items were reported immediately, but we had to wait until the following day dor maintenance to come look. Additionally, the in rook facilities lacked a fridge. When we asked for one we were informed there would be a £15 charge to provide the fridge. I was able to get the fridge charge waived at checkout after mentioning the issues with the rooms. Another problem with this hotel, is that their pool is only open from 9:30am to 6pm daily. This is a hotel in a seaside resort town, who would stay at the hotel pool when you have one of the U.K.'s best beaches a 2 minute walk away? We aere hoping to make use of the piol in the evenings after dinner but this was not possible, had we known this in advance, we would NOT have booked this hotel!!!
Stayed 4 nights in Jun 2024