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The Durley Dean Hotel

4.0 star property
Victorian Bournemouth hotel in West Cliff with a full-service spa

Photo gallery for The Durley Dean Hotel

Exterior
Banquet hall
Bar (on property)
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Banquet hall
Nestled in West Cliff, The Durley Dean Hotel offers an upscale retreat with a coffee shop and bar. Enjoy a rejuvenating experience at the on-site spa or dine at No. 28, offering delicious British cuisine for breakfast to dinner.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Spa
  • Bar
The current price is AU$115
includes taxes & fees
20 Feb - 21 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Family Room (2adults + 2 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 2 children) with Air Conditioning

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 2 Single Futons

View all photos for Compact Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Compact Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room (2adults + 1 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 1 children) with Air Conditioning

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Futon

View all photos for Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Futon

View all photos for Superior Family Room (2adults + 3 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 3 children) with Air Conditioning

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 19 sq m
  • Sleeps 5
  • 1 Single Bunk Bed, 1 Double Bed and 1 Single Futon

View all photos for Family Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

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About the area

Map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE

What's nearby

  • Bournemouth Beach - 9 min walk
  • Bournemouth International Centre - 9 min walk
  • Oceanarium - 12 min walk
  • Bournemouth Pavillion Theatre - 14 min walk
  • Bournemouth Pier - 15 min walk

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 11 min drive

Restaurants

  • ‪Brasserie Blanc - Bournemouth - ‬8 min walk
  • ‪Brewhouse & Kitchen - ‬8 min walk
  • ‪Pasa Too - ‬7 min walk
  • ‪The Hop Inn - ‬8 min walk
  • ‪The Durley Inn - ‬5 min walk

About this property

The Durley Dean Hotel

Upscale hotel near Bournemouth Beach
Near Bournemouth International Centre, The Durley Dean Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Indulge in a Swedish massage, a body wrap and a facial at the on-site spa. The on-site British cuisine restaurant, No. 28, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • A 24-hour front desk, a porter/bellboy and a ballroom
  • Multilingual staff, a front desk safe and luggage storage
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 115 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Durley Dean
Durley Dean Bournemouth
Durley Dean Hotel
Durley Dean Hotel Bournemouth
Durley Hotel
Durley Dean Hotel Bournemouth
Durley Dean Hotel
Durley Dean Bournemouth
Durley Dean
Hotel The Durley Dean Hotel Bournemouth
Bournemouth The Durley Dean Hotel Hotel
Hotel The Durley Dean Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

Frequently asked questions

Does The Durley Dean Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at The Durley Dean Hotel?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at The Durley Dean Hotel on 20 Feb 2025 start from AU$114.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Durley Dean Hotel pet-friendly?

Yes, The Durley Dean Hotel allows dogs (limit 1 total). There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at The Durley Dean Hotel?

Self-parking is available for GBP 15.00 per night. Limited spots are available.

What time is check-in at The Durley Dean Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Durley Dean Hotel?

Checkout is at 11:00 AM.

Where is The Durley Dean Hotel located?

Located in West Cliff, this spa hotel is within a 10-minute walk of Durley Chine Beach and Bournemouth Beach. Bournemouth International Centre and Alum Chine Beach are also within 10 minutes.

The Durley Dean Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 1002 reviews
Rating 8 - Good. 365 out of 1002 reviews
Rating 6 - Okay. 176 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was nice and the service was good. Check in was poor with conflicting information on website compared to what we were told on reception. This is in regards to ID requirements. Have no idea why this hotel require a this. This is the only hotel I have ever stayed at where the bar closes on a Saturday night at 11pm. This is poor.
Stayed 1 night in Feb 2025

6/10 Okay

Margaret

Travelled with family
Disliked: Property conditions & facilities
Location was great, easy access to the beach and town. Property is a little tired and dated.
Stayed 2 nights in Jan 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Bjorn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool and the bunk bed in the room.
Stayed 1 night in Jan 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Big old hotel and we had a very nice room. Spa was disappointing as steam room not working (spa is important for us). 10 minute walk into town Centre which was great and we do love Bournemouth especially out of season. Overall very good value but do need all facilities to be available. We probably wouldn’t return as there are other options around but worth a go especially if spa not an important one for you.
Stayed 2 nights in Jan 2025

6/10 Okay

oli

Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Amenities, property conditions & facilities
It was a lovely place,The biggest disappointment was the breakfast.Food was cold not appetising
Stayed 1 night in Jan 2025

10/10 Excellent

Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 2 nights in Jan 2025

2/10 Terrible

scott

Disliked: Cleanliness, amenities, property conditions & facilities
I had the most awful experience. I paid in advance and called and they confirmed check in was 24/7. It was New Year’s Eve and we arrived at 1.40am. The man on reception said that there was no record of a booking and that they were fully booked. I showed my itinerary number he said there was nothing he could do. When I called Expedia the hotel said we were marked as a no show!!! Not only is this appalling but it is dangerous. Leaving a vulnerable woman with no where to stay on new year eve. The other hotels were all booked. Now I am fighting my right for a refund. I will be taking this much much further
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, room was very clean and accommodating.
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Would definitely recommend and come back again.
Stayed 1 night in Dec 2024

10/10 Excellent

Eladio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really helpful 😀
Stayed 2 nights in Dec 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel
Absolutely appalling i want to make a complaint and get a full refund for this stay it was disgusting
Stayed 1 night in Nov 2024

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent furnishings look brand new The bathroom was brilliant walkin shower great 😬👍🔥
Stayed 2 nights in Nov 2024

8/10 Good

Bislim

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Liked: Staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware!They may keep your money& refuse a room.
All I can say is that the reception staff and manageress when I arrived were appalling and refused to let me check in so I had to go and book a different hotel. Costing more money and effort. I had booked as normal with hotels.com so had a genuine paid for booking . On arrival I was repeatedly told I had to show a photo id or provide a card for pre authorisation. I had neither with me on this occasion and offered a bank card saved on my phone wallet . They refused this option. The staff unswervingly relied on their terms and conditions ( which were only sent after they had accepted my booking and had my payment!) and quickly got a hotel owners card out and said take it up with the director . They would not let me stay . Very inhospitable and very bad attitude and with a ready pile of their directors business cards I suggest they have done this before . This really upset me and so far has cost me money with no apologies or refund offered. I was totally surprised by their unfathomable attitude from what is supposed to be a hospitality industry. There was zero hospitality and only repeated “ computer says no” “refer to our T&Cs “nonsense . I have never experienced this before and it is likely that they have acted with no regard to consumer rights or laws. I await a directors response but in the meantime : Avoid this place like the plague .
Stayed 1 night in Oct 2024

8/10 Good

Linda

Stayed 3 nights in Jun 2024