Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

3.0 star property
Hotel with free breakfast, steps from Chattanooga Convention Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

Indoor pool
Exterior
Reception
Suite, 1 King Bed, Kitchen
Suite, 2 Bedrooms, Kitchen

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
The price is AU$178
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 King Bed, Kitchen

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
  • 58 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

Standard Suite, Kitchen

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, Multiple Beds, Kitchen

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1300 Carter St, Chattanooga, TN, 37402

What's nearby

  • Chattanooga Convention Center - 2 min walk - 0.2 km
  • Chattanooga Choo Choo - 13 min walk - 1.1 km
  • University of Tennessee at Chattanooga - 13 min walk - 1.1 km
  • Tennessee Aquarium - 2 min drive - 1.7 km
  • Ruby Falls - 6 min drive - 6.3 km

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 24 min drive

Restaurants

  • ‪Southside Social - ‬10 min walk
  • ‪Pickle Barrel Restaurant - ‬9 min walk
  • ‪The FEED Co Table & Tavern - ‬10 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪DosBros Fresh Mexican Grill - ‬11 min walk

About this property

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

Hotel near Chattanooga Convention Center
Close to Chattanooga Choo Choo and Tennessee Aquarium, Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel provides a free breakfast buffet, a free manager's reception and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a fireplace in reception and a 24-hour gym.
Additional perks include:
  • An indoor pool
  • Self-parking (surcharge), an electric car charging station and a lift
  • 1 meeting room, a banquet hall and a TV in reception
  • A front desk safe, barbecues and a 24-hour front desk
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 124 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch TVs with premium channels
  • Wardrobes/cupboards, kitchenettes and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Self-parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Frequently asked questions

Does Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel on 25 Nov 2024 start from AU$177.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel?

Self-parking is available for USD 18.00 per night.

What time is check-in at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel?

Checkout is at noon.

Where is Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel located?

Located in Downtown Chattanooga, this hotel is within a 15-minute walk of Chattanooga Convention Center and Chattanooga Choo Choo. Tennessee Aquarium is 1.1 mi (1.8 km) away.

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1001 reviews" "
Rating 8 - Good. 289 out of 1001 reviews" "
Rating 6 - Okay. 133 out of 1001 reviews" "
Rating 4 - Poor. 56 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s $18 a night to park on the property. If it’s mentioned anywhere, it’s in very tiny print because I still don’t see it. All it said was “parking available”.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristine, Palmetto

Stayed 1 night in Oct 2024

6/10 Okay

Polly

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

david, ellicott city

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
In retrospect if we didn't need a 2 bedroom suite we would have stayed somewhere else. The location was ok, the rooms were tired for sure and everything else about the facility screamed do the minimal required. We like IHG properties but our last two experiences with Staybridge facilities were underwhelming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Over priced for a very dated roach hotel. Family was upset about finding dead roaches and hair. Sleeper needed replacement asap. I expected more for the price. Buyer beware.
Stayed 1 night in Nov 2024

10/10 Excellent

Jillian

Stayed 1 night in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankful they gave us a late checkout
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
We were not issued a parking pass, which is $18/night, and then blamed when we asked how to get into the parking lot since it was gated. The same person who blamed us is the manager who checked us in and did not issue the pass. We were kicked out of our room 2 in the 4 days we were here for carpet cleaning. The first time a note was slipped under our door saying at some point, no time frame at all, we would need to leave our room for 2 hours to allow the carpet to be cleaned that day. 2 days later as we're packing up and still have 3 hours before checkout, a man knocks on our door telling us he has to carpet clean and we need to leave the room. I told him we were within 2 hours of leaving and asked if he could skip our room, he told me he wanted to be out of the hotel well before then and tried to convince me he had to come in. When i called the front desk, Tricia just laughed at me and asked if i said no and slammed the door in his face. The entire ordeal was very sketchy.
Stayed 3 nights in Oct 2024

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Convention Center, downtown, and restaurants. Price was fair.
Stayed 1 night in Oct 2024

8/10 Good

Michael Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location to access shuttle to other areas of town. Nice pool and hot tub, great staff, great breakfast. Only downside was a few furnishings were looking pretty worn out (couch, tub faucet leaking). Over all I would stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Kristin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our AC was broke our room, and the property appeared very run down. We also were not informed of the $20 parking fee.
Stayed 1 night in Oct 2024

6/10 Okay

ANGELA

Travelled with family
Liked: Amenities
Could definitely use some updates. Carpet and couch in the room were damp from humidity and the HVAC/ thermostat did not work. Chose the property for the kitchen and hot tub- those were functional. Breakfast had a nice variety.
Stayed 5 nights in Sep 2024

4/10 Poor

Mia

Travelled with group
Disliked: Amenities
Property was old, furniture run down. Literally had the smell of marijuana throughout the property, down hallways, in elevator. Had to pay $20/day to park- yet the gate stayed broke the whole time for anyone to come and go as they pleased. Area directly around hotel didn’t feel safe at all.
Stayed 4 nights in Sep 2024

8/10 Good

Myra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with a group for a long weekend in a few rooms. Fantastic location right off the highway. The rooms are very tidy and clean. The staff is very friendly from the receptionist, housekeeping, and cooking staff. The reason I gave it 4 out of 5 stars for condition's and facility was for a few reasons. There is definitely wear and tear on the couches inside the lobby and in the rooms rooms. The doors don't lock to the public at night for key card access in the back parking lot so anyone off the street could walk in. The parking lot the arms that rise and fall to make you pay to park were broke so anyone could come in and out.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Back breaking mattresses
I can overlook the little dirt spots in the room because I know they were understaffed. But that bed was the most uncomfortable mattress I have ever slept on. I woke up multiple times during the night with back pain. The continental breakfast was horrible too. Those omelettes tasted like they were made the day before, frozen, and reheated for the next day’s meal.
Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with family and small children
Liked: Staff & service
Great place for a family stay. The suit could use some new clean furniture. The breakfast is great for a hotel continental meal. Good price for the location close to downtown. Parking at $18 per day is double what was advertised and way too expensive though.
Stayed 4 nights in Jul 2024

8/10 Good

Kappie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms for the price. Nice breakfast area. We were charged by person for parking. I assumed per vehicle. ??? Otherwise a pleasant stay for a one night college move in.
Stayed 1 night in Aug 2024

8/10 Good

Erica

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real customer service
The service at the hotel was great. Tanner at the front desk is incredible. He makes everyone feel valued… even when he is slammed with calls, requests, etc. this hotel is a great place to stay if you have an event at the convention center. I will return because of employees like Tanner. Thank you
Stayed 1 night in Aug 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
I had high hopes for my stay at this facility especially after some peoples reviews were great. We had issues with dirty linens, not stocked rooms, broken ice maker, hair dryer and pull out bed, and also expired food during breakfast. Brought the attention to the front desk on day 2 and maintenance was told to come which they never did even after I had a family member stay in the room from 10 am to 5:30 pm. Found a pillowcase on our first night with blood on it-completely unwashed. Breakfast was good until the milk was ruined eating cereal. Just all around everything was bad.
Stayed 3 nights in Jul 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
I had high hopes for my stay at this facility especially after some peoples reviews were great. We had issues with dirty linens, not stocked rooms, broken ice maker, hair dryer and pull out bed, and also expired food during breakfast. Brought the attention to the front desk on day 2 and maintenance was told to come which they never did even after I had a family member stay in the room from 10 am to 5:30 pm. Found a pillowcase on our first night with blood on it-completely unwashed. Breakfast was good until the milk was ruined when my son was eating his cereal. Just all around everything was bad.
Stayed 3 nights in Jul 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the huge balcony
Stayed 1 night in Jul 2024