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"I loved the high standard of the hotel. Its in a superb area with great views of the racecourse. I would have preferred a buffet style , self service breakfast but otherwise, a lovely break "

"Lovely hotel, great location, friendly staff "

"Rooms were clean & comfortable. "

"Travelling from York, so was a stop over before hitting Wales. Hey, it was a nice place to stay. The room was incredible (although for me, I'd change the carpet on the staircase to room 9. Visually, very tricky!!) Check in was quick and easy. The only thing I'd point out, and it is nit picking, I think the staff need to be more 'that's no problem, we'll sort that out' as opposed to 'we'll see what we can do,' ... Yeah, I've worked in customer service for 40 + years blah blah... and we all have off days. We're dealing with the hardest product known to man!!... the public!! It can be draining! But the smallest adjustment in focus can make a huge difference. But like I say, I'm being proper mean and picky there. Food was excellent, the checkout lady was lovely as were the breakfast people. I'd definitely consider stopping again. "

"Excellent hotel right in the heart of Chester."

"A very stylish property, within walking distance of city centre. Great size roim and great cooked breakfast. Hivhly reccomend"

"The property was full of character. Very spacious with several areas to relax inside and outside. The food was excellent on both breakfast and evening meal. The bedroom was spacious. Staff friendly and helpful. "

"Clean and comfortable room. A little cramped for four of us, but fine for just one night."

"Fantastic hotel the staff are helpful and friendly it is beautifully decorated and comfortable I have stayed there a few times now and the service you receive is consistent I can’t praise the staff enough for their care of the guests. The only very minor issue I had was some dust on the floor of the wardrobe that I accidentally dropped my top onto and it got dusty. The breakfast is absolutely delicious especially the eggs Benedict. There is a plenty of choice and excellent service."