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"We had a decent stay but the hotel manager charged me for a pre-paid room and then was unable or unwilling to give me a refund. I gave the staff a generous tip when I checked out and still received poor service. I waited three business days to get a response and reimbursement and still haven’t. They didn’t even send me a receipt of what they charged me when I checked out. "

"The owner was incredibly friendly, greeting us with a complimentary drink and a hot towel right at check-in. Our room came stocked with coffee and tea, and we were also allowed to check in an hour early. Throughout my stay, the host was extremely attentive, always ensuring we had everything I needed. I could simply send a text if I wanted a ride, had questions about local activities, or needed help with food delivery. One of the highlights was getting a ride to the nearby hot springs, which was...

"Un lugar muy tranquilo, para las personas que les gusta la naturaleza"

"Despite the recent management change and minor repairs due to external factors (such as an earthquake and heavy rain), our stay at Hotel Sport Plaza was excellent. The bed was very comfortable, and the room kept a pleasant temperature, even during the cold nights. The front desk staff was incredibly kind, attentive, and always willing to help with any questions. Overall, a very positive experience."

"They did all they can to make us feel comfortable. "