Colonia Agua Azul Hotels, Puerto Vallarta

"The room was comfortable and well-appointed, with a fantastic view. The bed was super-comfortable. The meals were all excellent and there was lots of variety. Reservations weren’t required at the restaurants and we never had to wait to get in. The entertainment was spectacular, especially the circus show (although they could dial the volume down a notch from ear-splitting to just loud). We enjoyed the activities such as sea kayaking, volleyball, and pool exercise. The beach is uncrowded, beautiful with calm water, and you can take long walks, unlike many places in PV. We also took advantage of the spa and had great massages at a reasonable price. But the best part was the super-friendly, attentive, and competent staff. Although they were working hard, they seemed to be having so much fun that it was almost like they were fellow vacationers. Unfortunately, I have forgotten many of their names, but Kevin and Antonio on the activities staff, anf Henri on the waitstaff of the Mexican restaurant stand out. My only complaint was the loud music that played throughout the resort, often late into the night. This was especially true the first few days we were there. I guess it’s to be expected at a Hard Rock Hotel, but at times when we wanted to just enjoy the calm beach or relax and read by the pool it was distracting. Later in the week it wasn’t as much of a problem — I’m not sure if we just got used to it or it just varies throughout the week. All in all, we had a great time."

"Giovanni and team at the pool were very nice and polite, the girls at the front desk outstanding "

"This was my second stay at this resort, the pools and area are wonderful. Some of the rooms are a little outdated. "

"I loved everything. This was our 7th stay with Riu Palace. "

"We really liked how friendly everyone was and how safe we felt. Also it provided whatever you were looking for, if you wanted to relax or if you wanted to party and listen to music. The food was really good and there were many options. We will be back."

"It’s really nice hotel, very accommodative and friendly people. Amazing restaurants, high quality food and drinks. Well are definitely coming back soon "

"Great food, staff was helpful and great, quite streets, and clean all through out "

"Great location, near all services and shops. Easy to get taxi, uber, or bus. Food park is across the street. Short commute to Old Town or Melecon. Pool n views are amazing. Staff are attentive and available. Splurge for the breakfast buffet. And get to the pool early. "

"Very nice and relaxed experience, I’ll do it again"