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"Although Expedia mismanaged our room booking for the hotel. In essence despite numerous confirmations there was no room available for us at the Holiday Inn and the hotel had no evidence that Expedia had contact with them about our booking. Everyone at the Holiday Inn went above and beyond their duties to successfully accommodate us at the Inter Continental Hotel while the error in communication was sorted out. The next day we were effectively and efficiently transferred to the Holiday Inn for the rest of our stay. We were treated exceptionally well by all of the staff there and the level of service could not be improved on. A five star thank you to all members of staff at the Holiday Inn😁😁😁😁😁"

"Beautiful hotel and grounds . Rooms are clean ,clean and comfortable. Breakfast caters for everyones tastes with a huge variety. Would definitely recommend . "

"Older property kept very clean. Bed comfortable. Linen luxurious. Staff very friendly and attentive. Close to many other cafes. Special mention to Tirta and Agung for going the extra helping us "

"Great hotel, beautiful grounds, lovely staff, fantastic breakfasts."

"We loved staying at Andaz and hope to come back again someday. Breakfast was incredible. Kids loved kids club. The grounds and accommodation were stunning. Staff were friendly and helpful. Excellent location in Sanur and close to shops, restaurants, cafe and spas. We had a really relaxing and luxurious break. "

"Very trendy and well designed hotel close to the beach in Sanur. Good breakfast."

"Good location, nice environment and very good service"

"Everything was top notch, and reasonably priced, too, especially the delicious dinner menu and the Balinese massage at the spa. "

"Spacious rooms"