2/10 Terrible
Lucy R.
20 Aug 2024
Disliked: Cleanliness
Terrible - completely misleading description
Bad experience.
The manager sent details in advance for property access and asked us to park "on the driveway or in the street." Turned out that the property was on a six lane road, where parking on the extremely busy street was impossible . When we complained about that, he responded that it was up to the guest to verify the location for their specific needs - but while you have an approximate location in advance, you don't get the exact location until you've paid - at which point the booking was nonrefundable.
That also meant that their description of it as an ultimate getaway "nestled in the picturesque landscapes of Littleton" was totally incorrect.
The "warm embrace of a spacious living area.... the sumptuous couches.....the welcoming ambiance that defines this enchanting sanctuary" turned out to be a small living space as you entered the front door and very old couches.
The "gourmet kitchen with modern appliances" turned out to be a reasonably sized kitchen with old appliances . The trash can had stinking garbage in it. The tiled floor had holes and cracks.One bedroom had a large patch in the wall. The bathrooms were dirty and there was an electric socket with a hole in it.
The yard "lush greenery and private oasis" was a chain link fence around a some very patchy dried out grass. No firepit.
We asked for a full refund and left. Told that he would give us a partial refund if the property was relet. Only message since was asking for a positive review - no refund.
Lucy R.
Stayed 1 night in Aug 2024