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"Great Staff Beautiful hotel!"

"Excellent all round Lovely experience "

"Excellent location on a very quiet beach. Hotel rooms are spacious and tastefully decorated. Restaurants are good. Staff is super friendly."

"The most hospitable and kindest hotel staff I’ve ever encountered. My family has been there twice and on the most recent trip, my toddler son fell sick. The hotel staff were so thoughtful and caring, sending a nurse to our room and accommodating requests for things like thermometers, ice for a fever pack, specially cooked congee etc. I am beyond grateful for their care and we can’t wait to return so we can enjoy the resort again. I also give top marks for their kids club and babysitters, as well as the quality of family friendly activities such as the free sea sport activities. The food at their Indonesian restaurant Rica Rica was consistently delicious - try their beef rending and satays. The Residence is truly a gem in Bintan!"

"Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday "

"This resort is paradise on earth. The location, staff, service, cuisine, activities and more! My only regret was not having more time here!"

"Excellent stay overall, gorgeous beach. very kind staff, very good service. Good food but priced for Singaporeans, much more expensive than 5 star resorts in Lombok. Activities on the beach could be better organized, as the jet skis broke down 2 days in a row. Very interesting lecture on turtles with the release of the hatchlings into the ocean waters. Overall great."

"Size of the property and their service. Only downside in the whole of bintan is too many mosquitoes."

"The staff are friendly , welcoming and accommodating with requests. The place is quiet and relaxing, a nice gateway."