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"We had such a great stay at this property! It was an easy walk from the train station, and to the main streets as well. Staff was so kind and informative. They provided us with yukatas that kept us very warm while walking around. Staying here also gave us a pass to all the onsens! We also opted for the breakfast option, and it was a beautiful, traditional spread. Loved this hotel and area - what a great experience!"

"This is my third time staying at shogetsutei onsen and I love it. Highly recommend this onsen."

"Wonderful stay. Friendly, professional and accommodating staff from the moment we drove up to the property to when we depart. The staff even helped to sort out our luggage delivery to the next accommodation in another city. Our hostess Matsuri was sweet, polite and gracious. The property itself is beautiful and exudes an old-world charm, and our room with in-room onsen is such a treat. The meals we had were also delicious and thoughtfully prepared and presented. We had a lovely time at Nishimuraya Honkan and hope to return again."

"Lovely property ! "

"Great little ryokan, very sweet owners. Excellent stay"

"The staff were amazing. So friendly and helpful. The onsen at the hotel was possibly the best of the big onsens in Kinosaki. They provided great amenities and the outdoor space was beautiful with a terrific cold plunge. The room was beautiful and clean. "

"We stayed one night as a quick visit. The hotel is located at the end of the onsen strip. It's a older hotel. Lights are dimmer than the ones in the cities. We like that we get futons and sleep on the floor. Front desk staff speaks limited English, but they try their best to answer our questions. They will use a translator to help us understand if we have questions. They also loan out yukata for us to wear and we can onsen hop to other hotel onsen at no additional charge. We get a tour to our room from the hotel staff. Breakfast was absolutely fantastic, but you will need to reserve to get a spot. A lot of shops closed by 8 pm so book dinner at the hotel if it's available. We didn't stay long enough to enjoy the onsen at other hotels so will definitely return to try other onsens next trip. The shower room was super clean for an older hotel. Looks brand new!"

"Thank you for providing a well appointed room that was very comfortable."