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"Love it"

"This was the second time I've stayed at Empire and I'm glad I did so. The staff were friendly and the room was comfortable"

"There for NYC Marathon. Perfect location to Times Square. Top bunk a little awkward. Stairs straight could use a slight slant. Front desk people super friendly and helpful "

"Clean clean clean! Loved Tempo - great hotel and food. "

"Excellent service, awesome room, unbelievable location. "

"We decided to stay in Manhattan for one night and the price wasn’t too bad for being in New York for one night. I wish we could have stayed longer there. But I booked them because of price and I usually check out previous guest photos to make sure nothing’s too bad or dirty, and everything was just like the guest photos. I didn’t really have any complaints. I had an issue with changing a room name and the front desk was very helpful and patient with me while I was figuring it out. I would...

"Checking in a liitle awkward as information email unknowingly went to junk folder so I had to request assistance to get in the front door which was obviously irritating to desk clerk, not a good start but everything after that was fine."

"The Hotel is really nice staff very friendly. The rooms need updating the carpet needs to be replaced. The bedding was very comfortable and the views were awesome. Overall this Hotel is just steps away from time square and very convenient. House keeping did a great job cleaning the room. My only suggestion would be to have a Microwave to reheat food after going to the restaurant and having left overs . If possible have a location where there is a microwave if they can not put one in every room...

"Good location "

"Fantastic place to stay, minutes from Broadway and Times Square"

"I am aware that you can’t do anything regarding the location of the hotel, or the people outside - So, I will only comment on things the management can control: 1- the reception staff are excellent. A special shout out to the young lady with the blue tipped manicure and to LiAnne. 2- I travelled solo, and felt very safe in the hotel and in my room The only con - that nightlight on the outlet. It was so bright at night it would burn your retinas and keep you awake. Wildly bright. ...

"Friendly staff . "

"Great staff, room was comfortable. Elevators were slow, but with 40 floors, it is understandable"

"The rooms and bathroom were a bit tight, but beds were very comfy. My only real.complaint was when we checked out I dropped off my keys before going to the grab and go breakgast and was informed I would have to pay even tho i was a customer drom the night before. This was disappointing. We loved the shower!!!!!"