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"The staff and management team is very hospitable and friendly. Particularly Staff Anna whose service is commendable. She went all the way out to help me. I was down with flu and she drove me to the clinic, helped me talk to the nurse in Japanese and ensured everything went well. After my medical consultation, she drove from hotel to the clinic to fetch me back. I really appreciate her helpfulness and hospitality "

"We were pleasantly surprised with the room. Convenient for Kurobe Gorge Train. Great value."

"Everything was perfect about this hotel. Great location, clean ,comfortable, spa, breakfast... We had a rental car issue and the staff jump in and took care of everything, simply amazing. "

"I would stay there again"

"The location is very good and convenient to the train station- 3min walk. The view from the property is amazing. The room was very spacious and with fantastic view too. Staff is super friendly. Included dinners were excellent. Breakfasts was good enough."

"Excellent service and the food is amazing. A must stay!"

"Beautiful property and very helpful staff!"

"Saiko was the best host you could hope for. We had an amazing time. The facilities had everything you needed including breakfast. I was definitely recommend staying here. "

"Great oasis in the mountains with great service and food "