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Mercure Box Hill Burford Bridge Hotel

4.0 star property
Experience the perfect blend of tranquility and convenience amidst beautiful scenery while you unwind by the pool or explore local attractions.

Photo gallery for Mercure Box Hill Burford Bridge Hotel

Seasonal outdoor pool
Exterior
Bar (on property)
Breakfast and dinner served, international cuisine
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
The current price is AU$152
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
At the Foot of Box Hill, Dorking, England, RH5 6BX

What's nearby

  • Box Hill - 1 min walk
  • Surrey Hills - 14 min walk
  • Denbies Wine Estate - 17 min walk
  • Chessington World of Adventures - 12 min drive
  • RHS Garden Wisley - 15 min drive

Getting around

  • Box Hill & Westhumble Station - 8 min walk
  • Gatwick Airport (LGW) - 33 min drive

Restaurants

  • ‪Denbies Wine Estate - ‬17 min walk
  • ‪Box Hill Lookout - ‬13 min walk
  • ‪Rykas - ‬1 min walk
  • ‪The Deepdene - ‬3 min drive
  • ‪Dorking Kebab House - ‬3 min drive

About this property

Mercure Box Hill Burford Bridge Hotel

Upscale hotel near Box Hill
Located close to Denbies Wine Estate and Dorking Museum and Heritage Centre, Mercure Box Hill Burford Bridge Hotel provides a terrace, a garden and dry cleaning/laundry services. The on-site international cuisine restaurant, Emlyn Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Other perks include:
  • A seasonal outdoor pool
  • English breakfast (surcharge), self-parking (surcharge) and express check-out
  • Luggage storage, a banquet hall and coffee/tea in reception
  • A 24-hour front desk, tour/ticket information and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 57 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Fridges, free infant beds and electric kettles

Languages

English, French, German, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Emlyn Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 14 per person
  • Self-parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from July to September
Pool access available from 7:30 AM to 6:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Burford Bridge
Burford Bridge Hotel
Burford Hotel
Mercure Box Hill Burford Bridge
Mercure Box Hill Burford Bridge Dorking
Mercure Box Hill Burford Bridge Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Burford Bridge Hotel
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey, UK
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel Dorking

Frequently asked questions

Does Mercure Box Hill Burford Bridge Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:30 AM to 6:30 PM.

How much does it cost to stay at Mercure Box Hill Burford Bridge Hotel?

As of 6 Feb 2025, prices found for a 1-night stay for 2 adults at Mercure Box Hill Burford Bridge Hotel on 9 Mar 2025 start from AU$151.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Box Hill Burford Bridge Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Box Hill Burford Bridge Hotel?

Self-parking is available for GBP 10 per night.

What time is check-in at Mercure Box Hill Burford Bridge Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Box Hill Burford Bridge Hotel?

Checkout is at noon.

Where is Mercure Box Hill Burford Bridge Hotel located?

Situated in a rural location, this hotel is within a 15-minute walk of Box Hill and Surrey Hills. Denbies Wine Estate and Dorking Museum and Heritage Centre are also within 3 mi (5 km). Box Hill & Westhumble Station is 8 minutes by foot and Dorking Station is 22 minutes.

Mercure Box Hill Burford Bridge Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 543 reviews
Rating 8 - Good. 167 out of 543 reviews
Rating 6 - Okay. 59 out of 543 reviews
Rating 4 - Poor. 39 out of 543 reviews
Rating 2 - Terrible. 28 out of 543 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel several times. The rooms are clean and spacious and the beds are comfortable. Good power shower. The staff have always been very friendly and helpful. The negatives are we generally stay in January and the central heating in our room has never worked. The hotel provides an electric heater for the room but it would be better if they could sort out the heating. Also for this standard hotel, the towels are very poor quality - old, thin and very rough.
Stayed 1 night in Jan 2025

8/10 Good

Denyse, Reseda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Lack of power outlets in the room. Cleaning of room was a little hit and miss, we rn out of toilet paper!
Stayed 7 nights in Dec 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed and this wasn’t made clear at booking. If you want a pool, book somewhere else. But the hotel was very nice, the bed fantastic and the staff were professional and polite. Easy check in and check out, would stay again but in the summer when the pool is open
Stayed 1 night in Dec 2024

6/10 Okay

Jack Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nick, St Catharines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with excellent breakfasts, convenient restaurant and bar, and great rooms with enclosed balconies in the annex.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend. Excellent staff. Rooms a tad dated but spotlessly clean and tidy.
Stayed 1 night in Nov 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean spacious room with a balcony. The breakfast was fantastic, catered for all tastes and the staff could not do enough for us . We would definitely return
Stayed 2 nights in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding location and service
Stayed 2 nights in Oct 2024

2/10 Terrible

Charlotte

Stayed 2 nights in Aug 2024

10/10 Excellent

Sharan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff rooms common areas all very good Food good breakfast excellent All round great value for money
Stayed 2 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Box Hill Break
We regularly stay at this hotel and once again we enjoyed our most recent stay. Polite, friendly and efficient staff. Relaxed comfortable lounge & bar and an excellent restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff absolutely lovely, could not have been made more welcome
Stayed 1 night in Oct 2024

10/10 Excellent

A M D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, not so good for disabled patrons
Friendly staff at check-in, great rooms only let down by zero WiFi signal. Hotel and car park not best suited for disabled people - lots of stair, no assigned spaces in car park - needs addressing
Stayed 1 night in Oct 2024

2/10 Terrible

Ritul

Stayed 1 night in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

LINDA

Stayed 1 night in Sep 2024

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The entryway and main building is lovely. However our room was in a secondary part of the building, was very tired looking and felt more like a residential care home than a hotel. Disappointed as what we paid didn’t reflect what we got.
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2nd time staying at Box Hill. Warmly greeted at reception, a small room but had everything we needed for an overnight stay. Very comfy bed with good blackout curtains. We enjoyed an evening meal in the restaurant & an excellent choice for breakfast all in a stunning location. We have family in the area & this is becoming our new favourite when visiting.
Stayed 1 night in Sep 2024

6/10 Okay

Maisie

Average
Pretty basic to be honest. Paid nearly £100 for the room, no breakfast. Slow check in. Pretty rubbish room service, you can order food to room but have to go to bar to order which I didn’t do cos what’s the point in that. Food menu overpriced. Air con not working properly in room - in peak summer. I was excited to stay here but left a bit disappointed to be honest. The pool is nice though.
Stayed 1 night in Aug 2024