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Pullman Dubai Downtown

5.0 star property
Luxury Dubai hotel in Downtown Dubai with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, pillow-top beds, free minibar items
Exterior
Premium bedding, down duvets, pillow-top beds, free minibar items
Deluxe Suite, 1 King Bed | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is AU$291
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 61 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 64 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down duvets, pillow-top beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Down duvet
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 48 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Down duvet
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Radisson Blu Hotel Dubai Waterfront
Pool
Spa
Kids pool
Parking included
8.8 out of 10, Excellent, (1003)
The price is AU$300
includes taxes & fees
13 Dec - 14 Dec
Radisson Blu Hotel Dubai Waterfront
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About the area

Map
Al Abraj Street with Marasi Drive, Dubai, 0000

What's nearby

  • Dubai Fountain - 13 min walk - 1.1 km
  • Burj Khalifa - 4 min drive - 3.0 km
  • Dubai Aquarium & Underwater Zoo - 5 min drive - 3.3 km
  • Dubai Mall - 5 min drive - 3.3 km
  • City Walk - 6 min drive - 5.5 km

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai (DXB-Dubai Intl.) - 21 min drive

Restaurants

  • ‪Iran Zamin Restaurant - ‬8 min walk
  • ‪FireLake Grill House & Cocktail Bar - ‬6 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Honeycomb Hi-Fi - ‬2 min walk
  • ‪TABŪ Dubai - ‬3 min walk

About this property

Pullman Dubai Downtown

Luxury eco-certified hotel near Dubai Fountain
Near Dubai Mall and Dubai Aquarium & Underwater Zoo, Pullman Dubai Downtown provides a poolside bar, a free daily manager's reception and a terrace. Indulge in a Swedish massage, a manicure/pedicure and a body wrap at Wellbeings Spa, the on-site spa. The on-site restaurant, Couqley French Brasserie, features international cuisine. Enjoy the health club, as well as activities such as racquetball/squash. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and a round-trip airport shuttle (surcharge)
  • An electric car charging station, concierge services and a vegetable garden
  • Guest reviews say great things about the helpful staff and location
Room features
All 340 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Rainfall showers, designer toiletries and bidets
  • 40-inch LED TVs with premium channels
  • Wardrobes/cupboards, eco-friendly cleaning products and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 200
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 130 for adults and from AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pullman Dubai Downtown?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on 9 Dec 2024 start from AU$282.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Dubai Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Dubai Downtown?

Self-parking and valet parking are free at this property.

What time is check-in at Pullman Dubai Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of AED 200 (subject to availability).

What time is check-out at Pullman Dubai Downtown?

Checkout is at noon. Late checkout is available for AED 200 (subject to availability).

Does Pullman Dubai Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 250 per vehicle applies.

Where is Pullman Dubai Downtown located?

Located in Downtown Dubai, this luxury hotel is within a 15-minute walk of Dubai Water Canal and Dubai Fountain. Burj Khalifa and Dubai Mall are also within 3 miles (5 km). Dubai Trolley Station 3 Tram Station is 7 minutes by foot and Dubai Trolley Station 2 Tram Station is 10 minutes.

Pullman Dubai Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1004 reviews" "
Rating 8 - Good. 241 out of 1004 reviews" "
Rating 6 - Okay. 73 out of 1004 reviews" "
Rating 4 - Poor. 21 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect 👌
Stayed 9 nights in Oct 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 9 nights in Nov 2024

10/10 Excellent

MAHBUBA BEGUM AND NABEEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Close proximity to the shopping mall. And nearby excursions. Staff and friendly l.
Stayed 7 nights in Nov 2024

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the location was very convenient; it is a walking distance from the Burj Khalifa. The staff were amazing, a special thanks to OBAID, he really loves what he does; he goes above and beyond to ensure you are well taken care of, he really exceeded all my expectations.

10/10 Excellent

Freweini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

nadeen

Stayed 7 nights in Oct 2024

8/10 Good

Iftakhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were attracted to this property as it had gym facilities and reasonably early check-in. Due to flights times we needed a early check in and early check out. The early check-in did not materialize as there were delays on one of the rooms and reception seemed in a state of some confusion. But the desk was open 24 hours so dialogue was always possible. Room servicing and domestics were good though, so this helped settle us. Other staff were good. The running machines in the gym had damaged or missing safety line/clips so my tee shirt got damaged. I did speak to gym management team to draw attention to the problem and they were going to address it. The slat machine adjacent to the running machines did not work. There was no rowing machine but there was other pulling equipment so overall I was happy with the gym setup. We love walking and it was possible to walk to main shopping areas like the Dubai Mall/Burj Khalifa.
Stayed 5 nights in Oct 2024

10/10 Excellent

kirk

Stayed 6 nights in Oct 2024

10/10 Excellent

meher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top tier. We loved our stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Obyda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and service. Bathroom is a little dated and water pressure is not great. But otherwise great stay and staff is impressive
Stayed 3 nights in Oct 2024

10/10 Excellent

Islande

Everything was good
Stayed 4 nights in Oct 2024

8/10 Good

Imen

Stayed 6 nights in Sep 2024

10/10 Excellent

Luthfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Pullman Hotel was overall a positive experience. While there was a minor issue with the room not being completely cleaned upon arrival, the staff made every effort to accommodate me with an early check-in, which I greatly appreciated. Additionally, the room service was prompt and attentive, enhancing the overall comfort of my stay. Although the mini bar was unavailable despite the hotel deposit, the team manager kindly offered a compensation, which was a thoughtful gesture. The hotel itself is beautiful, and the scenic view from my room added to the experience. Obaid was one of the concierge member who went above and beyond to look after me while I had fallen unwell during my stay which was an incredibly a kind gesture from him. This had truly made a difference in my stay a memorable one. I will look into the future to book again with yourselves on my next visit to Dubai. Keep up with the good work!!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Shana Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very attentive, the hotel location made it easy to get everywhere we wanted to go. Dubai mall was just a few minutes away.
Stayed 7 nights in Oct 2024

10/10 Excellent

Julius Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean. Very convenient location. Walkable if willing to walk. Also, a lot of dining options nearby.
Stayed 4 nights in Oct 2024

8/10 Good

Usman

Stayed 5 nights in Sep 2024

8/10 Good

Kim-Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much within the immediate area ie; cafes or eateries.
Stayed 5 nights in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities
Property is well located in downtown Dubai, on the canal. The property's public areas are well cared for, and the front desk staff friendly and attentive. There is limited seating around the pool, and unfortunately no real way to expand it. The room was nice overall, but some of the decor is starting to show signs of wear/staining. The bed is very firm.
Stayed 2 nights in Oct 2024

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a standard business hotel. The breakfast was great. The area has little to no appeal for those whole like to walk. Even the river walk is not great for walking. The hotel is not accessible for those with disabilities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christian A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very polite and attentive staff, clean and quiet.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mohammed

Liked: Staff & service
Good staff members
Stayed 6 nights in Oct 2024

10/10 Excellent

Elianys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing start to finish
Stayed 7 nights in Sep 2024

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Dubai (DXB-Dubai Intl.)