Sofitel Dubai The Palm Resort & Spa

5.0 star property
Luxury resort on the beach, with 5 outdoor pools
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sofitel Dubai The Palm Resort & Spa

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
Exterior
7 restaurants, breakfast, lunch, dinner served; international cuisine
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Spa
  • On private beach
The current price is AU$567
includes taxes & fees
12 Feb - 13 Feb

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Room options

Available filters for rooms
Showing 14 of 14 rooms

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Family Apartment, 2 Bedrooms, Kitchen, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dining table
  • 135 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Luxury Room, 1 King Bed, Balcony, View (Palm View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dining table
  • 135 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony, View (Palm View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

Luxury Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
  • 85 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dining table
  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 125 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds

Family Apartment, 1 Bedroom, Kitchen, Resort View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dining table
  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
East Crescent Road, Dubai, 55558

What's nearby

  • Aquaventure - 4 min drive
  • Nakheel Mall - 14 min drive
  • Burj Al Arab - 18 min drive
  • Souk Madinat Jumeirah - 18 min drive
  • Marina Beach - 22 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 41 min drive

Restaurants

  • ‪Cloud 22 - ‬8 min walk
  • ‪Nobu By The Beach - ‬8 min walk
  • ‪ستاربكس - ‬17 min walk
  • ‪Wavehouse - ‬7 min drive
  • ‪Manava - ‬8 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

Luxury eco-certified resort near Aquaventure
Consider a stay at Sofitel Dubai The Palm Resort & Spa and take advantage of a marina, 2 poolside bars and a beach bar. This resort is a great place to bask in the sun with a private beach, free beach cabanas and beach massages. Indulge in a Swedish massage, a body treatment and aromatherapy at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. The gym offers fitness classes and yoga classes; other things to do include snorkelling, scuba diving and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and bike hire
  • An outdoor tennis court, an electric car charging station and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 546 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 40-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and childcare services

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (13,153 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2200
  • New Year's Eve (31 December) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 155 for adults and from AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (return)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on 12 Feb 2025 start from AU$557.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Dubai The Palm Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Dubai The Palm Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Sofitel Dubai The Palm Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sofitel Dubai The Palm Resort & Spa?

Checkout is at noon.

Does Sofitel Dubai The Palm Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 350 per vehicle applies.

Where is Sofitel Dubai The Palm Resort & Spa located?

Nestled on the beach, this Palm Jumeirah resort is within 1 mi (2 km) of Palm Islands and Aquaventure. Lost Chambers Aquarium is 1.3 mi (2 km) away. Atlantis Aquaventure Waterpark Station is 23 minutes by foot.

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1009 reviews" "
Rating 8 - Good. 187 out of 1009 reviews" "
Rating 6 - Okay. 68 out of 1009 reviews" "
Rating 4 - Poor. 30 out of 1009 reviews" "
Rating 2 - Terrible. 30 out of 1009 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed Jamel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. Very clean and tidy. The service was excellent. The staff were friendly and couldn't do enough for you. I used uber for the first time which was excellent to go where you wanted to visit locally to the malls waterfalls etc.
Stayed 7 nights in Jan 2025

2/10 Terrible

Daniel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I almost never leave a review for anything unless it was that incredible or that bad that I feel compelled to do so. Unfortunately, our stay at Sofitel fell into the latter category. Upon check-in, promptly escorted to what I would imagine is the dingiest, least impressive Family Apartment room that the hotel has. Located on the first floor facing the street, it looked like a room that had not been updated or had minor repairs made to it in a decade. We proceeded to upgrade the room (a our cost) to a Junior suite which was only marginally better in decor and upkeep, however, the view was an improvement relative to the room we were coming from. We were not notified of our VIP Platinum benefits at check in, and once we realized what those benefits were, the hotel was unwilling to apply them to the restaurant bill we’d already paid for. The front desk staff lacked professionalism at every interaction. However, I do want to note that the support staff (bellhops, maids, etc.) were all lovely. We stayed at three 5 star hotels during our trip to Dubai, and we travel extensively throughout the year. I can confidently say that this is not in fact a 5 star resort. A fair review would put this closer to a 3.5-4 star report. If you are looking for a cheap stay in Dubai and do not care about the quality of the room, resort or how you are treated, this is the place for you. However, if you are looking for the service and luxury aesthetic typically expected at a 5 star hotel, look elsewhere
Stayed 3 nights in Jan 2025

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence place love it
Stayed 5 nights in Jan 2025

10/10 Excellent

Rizvana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with lovely peple
Stayed 7 nights in Jan 2025

4/10 Poor

Amir

Liked: Staff & service

10/10 Excellent

Mehmet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to Sofitel . We like the ambience and extremely friendly personnel . We have recommended to many of our friends
Stayed 3 nights in Jan 2025

10/10 Excellent

Gary Robert, Woking

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely resort to take some winter sun. Service is excellent and relaxing.
Stayed 8 nights in Jan 2025

6/10 Okay

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel is very dated. It was our 2nd time staying there and condition of rooms and furniture are bad. Rooms are clean though.
Stayed 3 nights in Jan 2025

8/10 Good

Kamer Asli

Liked: Cleanliness, staff & service, property conditions & facilities
great staff really nice hotel rooms could get more attention in terms of overall cleanliness, i.e the curtains and detailed areas.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Veronika, Bratislava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

SHEHZAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect
Stayed 5 nights in Nov 2024

10/10 Excellent

yousif

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet and by the sea. Good to out of the hubbub of Dubai.
Stayed 6 nights in Jan 2025

10/10 Excellent

Boguslaw, arlington heights

Stayed 3 nights in Jan 2025

8/10 Good

Min Ji

Stayed 2 nights in Dec 2024

10/10 Excellent

Jatinder

Stayed 4 nights in Dec 2024

10/10 Excellent

M

Stayed 3 nights in Nov 2024

6/10 Okay

Khashayar

It wasn’t great!
Stayed 4 nights in Dec 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property.
Stayed 3 nights in Dec 2024

2/10 Terrible

Nayef

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty. Slimy bathrooms. Inconsistent cleaning and terrible food and facilities. Basically, it's falling apart. I have been there 5 years ago and was way nicer.
Stayed 6 nights in Dec 2024

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, nice room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay in the hotel again
Stayed 7 nights in Dec 2024

General hotel information

Reasons to Book
Comfortable Beds & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Dubai (DXB-Dubai Intl.)