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"Hotel need to retrain some employees. Some other are extremely helpful "

"We stayed in the Excellence Club side of this resort. The club gives you a separate side to the resort with two club-only pools, hot tubs, beach, dining room, and very attentive service from the staff. We stayed in Building 1 junior suite with its own private pool facing the beachfront club pool. We only used our own pool a couple of times since the club pool was literally right there. Housekeeping came twice daily and restocked whatever you used. The room was always damp but we learned too late that you can ask for a dehumidifier. There was a jetted tub in the room that we never used. The food reminded us of what you get on a small cruise ship. The main dining was the same buffet every day. It was just okay. All specialty restaurants are included without having to make reservations except for the hibachi "show" which was underwhelming. The club-only restaurant was good. We visited the cafe frequently for lattes and the occasional pastry. Be sure to check the dress code before you pack. The property is beautiful. The design of the property is well planned and easy to walk. Guests were pleasant and respectful to each other and the staff. Entertainment was like a small cruise ship. Bring your small bills for tips. Its proper to tip for every meal, when you get drinks or even order at the cafe counter. Shopping is minimal for souvenirs. A 10 minute Uber will give you to more options. Definitely use Seasons for your airport transfer. A+ service. Very relaxing and enjoyable st"

"No washcloths "

"Simply amazing ! Super clean , so many food options to pick from , & the staff is the sweetest! "

"Enjoyed the pools and the entertainment. The only negative is the people trying to sell timeshare before you even check in."

"Everything was perfect 👌 "

"everything was great hotel clean lot of activities variety of food "

"I was absolutely pleased with everything. The staff are very courteous and helpful. I’m very clean and safe environment as well."

"Food was excellent, really great variety every day, rooms comfortable, clean, and spacious. Service excellent, everyone do his best to make you feel your needs are first."