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"The hotel is really lovely and is in a great location, just a 2 minute walk from Victoria. All areas of the hotel were spotlessly clean and decorated nicely. The bed was really comfy. Our only issue was the room had a separate WC with no sink and then a shower room with a sink. Hygienically not very good idea. Breakfast was exceptional. So much nicer than the usual standard breakfast. Shame they only use the lovely restaurant for breakfast though. Overall a fantastic stay and would recommend. "

"Great value, clean and friendly staff team"

"Please update desperately in rooms"

"This is an exceptional hotel! The room was clean, modern and the view of the river Thames was pure perfection. I highly recommend this hotel and can guarantee that you will not be disappointed! I would like to thank the staff for the warm welcome as well as a special thanks to Musab who delayed my check out time when I explained that my flight back home had been delayed. Thank you!"

"A lovely hotel, with fantastic views of either the Tower Bridge or the docks. However, staff at the contact centre and hotel were unhelpful and at times rude."

"Great area"

"Clean, affordable, cute but too small, only good for a quick weekend stay but not to stay long, they only clean the room every four days, no amenities, taking a shower was annoying, you can easily flood your bathroom/room. no tv but staff for friendly and always willing to help."

"Great location. Fantastic room. Staff was friendly and very helpful "

"Generally good after a very slow queue for check-in (20 minutes). Friendly and attentive staff (although not quite enough of them?). Food great and cocktail bar fine. One of the main lobby lifts kept malfunctioning- nobody on had to fix it? - so there were some long waits there too (minimum 5 minutes at some times). "