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Hoshino Resorts KAI Hakone

4.0 star property
Riverwalk Hakone ryokan in Yumoto with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hoshino Resorts KAI Hakone

Public bath
Exterior
Lobby
Japanese-style Room with River View FA4
Western-style Room with Living Room and River View TC3 | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Japanese-style Room with River View FA4

Japanese-style Room with River View FA4

Japanese-style Room with River View FA4

Highlights

Air conditioning
Fridge
Flat-screen TV
Deep-soaking bath
Separate bath and shower
Bidet
Private bathroom
Hairdryer
  • 51 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Western-style Room with Living Room and River View TC3

Western-style Room with Living Room and River View TC3 | Living area

Western-style Room with Living Room and River View TC3

Highlights

Air conditioning
Fridge
Flat-screen TV
Deep-soaking bath
Separate bath and shower
Bidet
Private bathroom
Hairdryer
  • 51 sq m
  • River view
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese-style Room with River View TD2

Japanese-style Room with River View TD2

Japanese-style Room with River View TD2

Highlights

Air conditioning
Fridge
Flat-screen TV
Deep-soaking bath
Separate bath and shower
Bidet
Private bathroom
Hairdryer
  • 46 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-style Room with River View FA5

Japanese-style Room with River View FA5

Japanese-style Room with River View FA5

Highlights

Air conditioning
Fridge
Flat-screen TV
Deep-soaking bath
Separate bath and shower
Bidet
Private bathroom
Hairdryer
  • 58 sq m
  • River view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Western Style Room with Outdoor Bath and River View RA2

  • Sleeps 2
  • 2 Double Beds

Western Style Room With Living Room And River View TC3

  • Sleeps 3
  • 3 Single Beds

Japanese Style Room with River View TD2

  • Sleeps 2
  • 1 Queen Bed

Japanese Style Room with River View FA4

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

Japanese Style Room with River View FA5

  • Sleeps 5
  • 2 Double Beds and 3 Single Futons

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About the area

Map
230 Yumoto Chaya, Ashigarashimo-gun, Hakone, Kanagawa, 250-0312

What's nearby

  • Tenzan Onsen - 10 min walk - 0.9 km
  • Lake Ashi - 15 min drive - 10.8 km
  • Hakone Open Air Museum - 16 min drive - 10.4 km
  • Hakone Gora Park - 16 min drive - 10.6 km
  • Hakone Kowakien Yunessun - 16 min drive - 10.9 km

Getting around

  • Hakone Yumoto Station - 8 min drive
  • Kowakidani Station - 13 min drive
  • Tokyo (HND-Haneda) - 86 min drive

Restaurants

  • ‪界箱根御食事処 - ‬1 min walk
  • ‪はつ花そば 新館 - ‬3 min drive
  • ‪箱根暁庵箱根店 - ‬14 min walk
  • ‪ステーキハウス吉池 - ‬4 min drive
  • ‪福久や 九頭龍餅 - ‬5 min drive

About this property

Hoshino Resorts KAI Hakone

Upscale ryokan near Hakone Kowakien Yunessun
Consider a stay at Hoshino Resorts KAI Hakone and take advantage of free breakfast (local cuisine), an indoor mineral hot spring (onsen) and a garden. Treat yourself to a massage or other spa services. In addition to a library and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Hot springs on-site, smoke-free property and a 24-hour front desk
  • Multilingual staff, a lift and a gift shop
Room features
All guest rooms at Hoshino Resorts KAI Hakone feature comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and bidets
  • Fridges, electric kettles and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:00 AM
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • On a river

Spa

  • Deep-tissue massages
  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 1 September 2024 to 31 July 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hoshino Resorts KAI Hakone Inn
Hoshino s KAI Hakone Inn
Hoshino Resorts KAI Hakone Ryokan
Hoshino Resorts KAI Hakone Hakone
Hoshino Resorts KAI Hakone Ryokan Hakone

Frequently asked questions

Is Hoshino Resorts KAI Hakone pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hoshino Resorts KAI Hakone?

Self-parking is free at this property.

What time is check-in at Hoshino Resorts KAI Hakone?

Check-in start time: 3 PM; check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Hoshino Resorts KAI Hakone?

Checkout is at noon.

Where is Hoshino Resorts KAI Hakone located?

Located in Yumoto, this ryokan is within 1 mile (2 km) of Tenzan Onsen, Tamadare Falls and Gyokuren Shrine. Sounji Temple and Hakone Toy Museum are also within 2 miles (3 km).

Hoshino Resorts KAI Hakone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 62 reviews" "
Rating 8 - Good. 9 out of 62 reviews" "
Rating 6 - Okay. 4 out of 62 reviews" "
Rating 4 - Poor. 2 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.
Stayed 1 night in Jun 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Cat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and respectful. Room was clean and spacious. Room had a gorgeous view of the river and trees. We enjoyed the very authentic traditional Japanese food served at breakfast and dinner. The public onsen is fantastic and the area also includes a sauna and a cold plunge. Be aware that guests with large tattoos are not permitted. Would not recommend the Japanese traditional room for guests over 5’8ft as the doorways are very low. My boyfriend had hit his head numerous times. Otherwise, our stay was great and would recommend Kai Hakone!
Stayed 2 nights in Apr 2024

10/10 Excellent

YOAV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Koray

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property cannot service western travelers, lack of language is a big problem , it is not a luxury property with some nice spring pool and clean rooms , food variety and quality poor appeals only Domestic market, transportation is a problem also with limited taxi and hotels does not have shuttle, I ended up paying a $1 for boiled egg for my son which they refused to accommodate 2 days and finally agreed
Stayed 2 nights in Mar 2024

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with family
rooms were best we stayed at by far quality beds
Stayed 2 nights in Dec 2023

10/10 Excellent

Pierluigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an unique experience. The hot spring bath, the Japanese traditional room overlooking the river, the kaiseki dinner. It was such a wonderful and relaxing experience. I wish we stayed 1-2 days longer. Highly recommended beautiful place.
Stayed 1 night in Nov 2023

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, experience l, and onsen. The food was great, nothing to complain about with the overall experiences.
Stayed 1 night in Oct 2023

10/10 Excellent

Wendi W Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A memorable trip.
Excellent services. Relaxing atmosphere and good experience with Japanese banquet meal.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan was full of old world Japanese culture and traditions but with an updated elegance. The grounds where beautiful in the mountain country setting of Hakone. The hot spring baths where well kept, clean, and had upscale amenities. The staff was so polite and pleasant. As you drove away up the drive they would stand at the entrance and bow to you until you left sight. We will never forget our incredible stay!!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful! The staff was incredibly friendly, helpful and accommodating. The standout for us by far, was the beautiful onsen and view! We had a great stay!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent staff and amenities available. Onset very good
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit , Excellent food, beautiful design
Stayed 1 night in Apr 2019

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and onsen was a real highlight. Food was delicious and out of this world - fantastic!!!
Stayed 2 nights in Apr 2019

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and tranquil!
Excellent Onsen and well worth the trip from Tokyo. Highly recommend!
Stayed 2 nights in Dec 2018

10/10 Excellent

Chen chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, good staff and very relax
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was stunning with a great river view to fall asleep to. The futon actually ended up being more comfortable than the beds.
Stayed 1 night in Sep 2018

10/10 Excellent

elayboy, Arlington, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff! We were offered plum drink and hot towels at check in.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice welcome check in. Nice food and atmosphere. Nice staff. It would be nice if they have staff who speak English at the front desk 24 hours available.
Stayed 2 nights in Nov 2017

10/10 Excellent

julie l pulk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ryokan. One of the best resort experiences you will have.
Stayed 2 nights in Jul 2017

10/10 Excellent

Soon Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermosas vistas
Ubicado en medio del bosque y cerca de un rio. El hotel es precioso aunque sus areas comunes necesitan un poco de renovación
Stayed 1 night in Jul 2024