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Aparthotel

Five Star Westlake

4.0 star property
Aparthotel with free breakfast, near West Lake

Photo gallery for Five Star Westlake

Deluxe Suite, 1 King Bed, Non Smoking, Balcony | Living area
Indoor pool
Premium Suite, 2 Bedrooms, Non Smoking, Balcony
Lobby
Deluxe Duplex, Multiple Beds, Non Smoking, Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Kitchen
  • Parking included
  • Housekeeping
  • Air conditioning

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Balcony

Deluxe Suite, 1 King Bed, Non Smoking, Balcony | Living area

Deluxe Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Washer/dryer
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony | Living area

Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Washer/dryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
162 Ð. Hoàng Hoa Thám Tay Ho, Hanoi, 0000

What's nearby

  • West Lake - 3 min walk - 0.3 km
  • Lotte Center Hanoi - 18 min walk - 1.5 km
  • Ho Chi Minh Mausoleum - 2 min drive - 2.2 km
  • Hanoi Old Town Night Market - 5 min drive - 4.4 km
  • Hoan Kiem Lake - 5 min drive - 4.8 km

Getting around

  • Hanoi Long Bien Station - 13 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive

Restaurants

  • ‪Bonjour Cafe - ‬7 min walk
  • ‪Phở Hợp Thuỵ Khuê - ‬5 min walk
  • ‪Cơm Tấm Ba Mập 06 Hoàng Hoa Thám - ‬6 min walk
  • ‪Aozora Sushi - ‬4 min walk
  • ‪Mì vằn thắn, sủi cảo - ‬2 min walk

About this property

Five Star Westlake

Aparthotel with free breakfast, near West Lake
An indoor pool, a sauna and a children's pool are available at this smoke-free aparthotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include free use of bicycles, laundry facilities and tour/ticket assistance. Each apartment provides a Smart TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as an all-in-one washing machine and dryer and a rice cooker, and other amenities include free WiFi and a TV.
Five Star Westlake offers 35 air-conditioned accommodations with all-in-one washer/dryers and a safe. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes, bidets, hairdryers and toothbrushes and toothpaste.

This Hanoi aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Japanese, Vietnamese

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Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 1:00 AM on request
  • Free covered self parking on site

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Rice cooker

Dining

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Dining table

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 40-inch Smart TV with cable channels

Outdoor areas

  • Outdoor entertainment area

Laundry

  • All-in-one washer/dryer
  • Laundry detergent
  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Meal delivery service
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Free bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 35 units
  • Cleaning products are eco-friendly
  • Free bicycle rentals

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Five Star Westlake Hanoi
Five Star Westlake Aparthotel
Five Star Westlake Aparthotel Hanoi

Frequently asked questions

Does Five Star Westlake have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

Is Five Star Westlake pet-friendly?

No, pets are not allowed at this property.

How much is parking at Five Star Westlake ?

Self-parking is free at this property.

What time is check-in at Five Star Westlake ?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM.

What time is check-out at Five Star Westlake ?

Checkout is at noon.

Does Five Star Westlake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-1:00 AM on request. A fee of VND 400000 per vehicle applies.

Where is Five Star Westlake located?

Located in Tay Ho, this aparthotel is 0.6 mi (0.9 km) from West Lake and 3 mi (4.8 km) from Hoan Kiem Lake. Hanoi Botanical Garden and Embassy of Japan are also within 1 mile (2 km).

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Five Star Westlake Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.8/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great hotel for the value. Super clean with amazing amenities for longer stays
Stayed 4 nights in Oct 2024

10/10

Excellent service and attentive staff
Stayed 8 nights in Jul 2023

10/10

It was amazing, large and very clean room. Staff was also very nice and helpful to our needs. I will definitely return and tell my friends and family to make this place their first choice
Stayed 3 nights in May 2024

6/10

Good
Stayed 3 nights in Sep 2024

10/10

The convenience of having a kitchen and a laundry machine in the apartment was great. Hotel also really good - although not best location
Stayed 2 nights in May 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Feb 2025

8/10

Stayed 3 nights in Jan 2025

10/10

Stayed 5 nights in Jan 2025

10/10

Stayed 7 nights in Oct 2024

10/10

Stayed 9 nights in Sep 2024

8/10

Stayed 3 nights in Aug 2024

10/10

Stayed 1 night in Jun 2024

10/10

Stayed 1 night in Jun 2024

10/10

갑자기 일정이 바뀌어 급하게 얻은 잠자리… 지친 몸을 쉬기에 너무 좋았습니다 저녁에 도착해서 호텔 밖은 할렘가 같았고 매트리스 토퍼가 조금 불편했지만 조식이 이 모든걸 묻어버렸습니다 베트남에 5일 있다보니 음식이 질려갈 쯤이였지만 그렇지 않다해도 아주 맛있고 정갈했으며 집밥 처럼 편했습니다 다음에 하노이에서 숙박을 한다면 바로 이 곳입니다
Stayed 1 night in May 2024

8/10

Stayed 2 nights in Apr 2024

10/10

Stayed 2 nights in Jun 2023

10/10

レビューがまだなかったから心配だったのだけど、Google mapのレビューを見てとてもよかったので、予約した。 結果、大正解。スタッフは親切、施設はクリーンに保たれ、部屋には洗濯機もあってとても便利！ またハノイにくるときには必ず泊まりたい！
Stayed 1 night in Feb 2023