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"The bedroom and bathroom were very spacious and the view of the Guggenheim was amazing. The staff were extremely helpful and gracious. The lighting system took a bit of getting used to as there were quite a few ! We loved our stay here in Bilbao and can’t wait to return ! "

"Brilliant hotel. The service was 100%"

"Great rooms, good value"

"Unique property with incredible view over San Sebastian. Conveniently located - quiet at night and quite accessible from the street with an exclusive elevator. Room was very nice, shower with really nice pressure! Pool was quite busy so we didn't use it, but we took full advantage of the spa - very nice wet spa amenities and amazing massage! Service was very nice overall within every interaction. We would definitely stay there again!"

"Beauty and location. Good breakfast. Although the coffee was always cold to my taste. Very comfortable bed. Central location"

"The hotel staff and service was exceptional and the breakfast option was well worth it. I felt very welcome and this hotel had a nice homey feel. Great location for walking distance to main areas but far enough away from any central noise. My only complaint would be the hot/cold fluctuations with the shower usage. Any time another unit was using the shower at the same time this affected the temperature quite a bit. Tip: shower during the day when not many other guests are around or shower very early or late in the evening."

"Clean, comfortable, new, friendly and helpful staff "

"10/10- We had the best stay at the Axel Hotel. They really thought of everything you could need for a comfortable stay. The staff was great, friendly, and informative. We also loved the location. Would definitely stay here again."

"Nice staff"