10/10 Excellent
Paul
Travelled with partner
30 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the G Hotels Istanbul for 9 days since it was very close to the Memorial Bahçelievler Hospital, where my wife had surgery.
The rooms are comfortable, the restaurant is good, room service is fast, and the Metro station is right beside the hotel - a HUGE plus because it’s so easy to get anywhere you need to, sometimes faster than using an Uber and getting stuck in traffic. I would encourage travellers to use the public transit here, as it is very effective and fast. Another bonus is there are corner stores/grocery downstairs, and a pharmacy. This is a great hotel for those recovering from surgery as the staff know the drill and are used to accommodating this type of guest.
Though the highlight of our stay was the unrivalled service that Neda provided for us. We have stayed at hundreds of hotels in our travels over the years - chain hotels, resorts, boutiques, etc; but none of them were comparable to Neda’s hospitality she provided us with. She was always checking in with us to make sure our stay was comfortable and was available to help whenever we needed. She also speaks perfect English which is a bonus since we are from Canada. This hotel chain is very lucky to have found an employee like this, who truly cares about the guests and strives to make them happy at all times. Neda has restored our faith in good hospitality.
Paul
Stayed 9 nights in Oct 2024