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"We absolutely loved this Onsen. Everyone was very friendly and genuinely kind and considerate. The town and the bathhouses are charming. The breakfast and dinner were a feast for your eyes and your stomach. "

"We were greeted with freshly made hot tea and cakes, and an incredibly informative introduction to the hotel, amenities, and local area. They also provided wine in the lobby and an open bar with multiple drinks and small snacks until midnight and 0200 respectively which was almost unbelievable until we saw it ourselves. "

"Perfect little hotel on the river front with easy access to the entire town. The staff was very friendly and helpful and they took really good care of the hotel. "

"Property is centrally located in Kinosaki Onsen’s main street and canal. It is also almost in front of Jizou-Yu, one of Japan the town’s seven public baths. Room I stayed in was modern and recently built or renovated. This ryokan has its own bath. Staff at check in was very nice and helpful. They do let you know that staff after a certain time in the afternoon do not speak English and there is an 11:30 PM curfew - they lock the doors. Breakfast or dinner was not included but room and inn were still of great value. It even has its own private balcony area. I would definitely recommend this property to anyone and would stay again if given the chance. "

"The staff was very welcoming and helpful. This was the best part of our frist trip to Japan from NYC. "

"Property located about 15 min walk from the main Onsen strip but it provides shuttle service to the strip every half hour. Rooms are large and very nice. Most notable is their buffet dinner and breakfast is excellent with various delicacies almost comparable to high end restaurant but with so much more variety."

"The Ryokan is on the main street of Kinosaki -onsen, with great view and easy access to all the public bathhouses. The customer services were really good. They also provide good dinner and breakfast there. And I appreciated that they allowed me to store my luggages even after checkout."

"We had a nice stay in one of the deluxe Japanese rooms. It was a treat for us and we felt well taken care of. We chose the half board option and the food and service felt special. The accommodation is just off the main strip but still very close. We really enjoyed our 2 nights. I would have liked to choose between an upper floor or lower floor as I pictured having a garden attached to our open air bath (I am probably being unrealistic so this is on me!), but it was still very lovely!"

"The staff was very kind and accommodating, the traditional style room was beautiful next to the mountains and very comfortable."