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Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

2.0 star property
Hotel with a restaurant, near University of Tennessee

Photo gallery for Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

View from property
55-inch Smart TV with satellite channels, Netflix, streaming services
Lobby
View from property
1 bedroom, premium bedding, desk, laptop workspace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
The current price is AU$450
includes taxes & fees
3 Aug - 4 Aug

Room options

View all photos for Signature Room, 1 King Bed, City View

55-inch Smart TV with satellite channels, Netflix, streaming services

Signature Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Queen Bed (View)

1 bedroom, premium bedding, desk, laptop workspace

Luxury Suite, 1 Queen Bed (View)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Suite, 1 Queen Bed, City View

1 bedroom, premium bedding, desk, laptop workspace

Romantic Suite, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 1 King Bed (View)

1 bedroom, premium bedding, desk, laptop workspace

Executive Studio, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 Queen Bed (View)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Royal Suite, 1 Queen Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
428 South Gay St, Knoxville, TN, 37902

What's nearby

  • Market Square - 1 min walk - 0.0 km
  • Tennessee Theatre - 2 min walk - 0.2 km
  • Knoxville Convention Center - 6 min walk - 0.5 km
  • University of Tennessee - 12 min walk - 1.0 km
  • Neyland Stadium - 19 min walk - 1.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪Stock & Barrel - ‬3 min walk
  • ‪Downtown Grill & Brewery - ‬1 min walk
  • ‪J.C. Holdway - ‬4 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬2 min walk
  • ‪Coffee & Chocolate - ‬2 min walk

About this property

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Hotel near University of Tennessee
Close to Knoxville Convention Center and Neyland Stadium, Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel provides a bar, a restaurant and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Valet parking (surcharge), concierge services and a vending machine
  • A 24-hour front desk, smoke-free property and a lift
  • Coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel feature perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with hairdryers and shampoo
  • 55-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 35 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lilou
  • Lilou

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Grab bar in bathtub
  • Grab bar in shower
  • Hardwood flooring in room
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 35 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Hotel Cleo
Hotel Cleo Knoxville
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Hotel

Frequently asked questions

Is Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel on 3 Aug 2025 start from AU$450.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Valet parking is available for USD 35 per day.

What time is check-in at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Checkout is at 11:00 AM.

Where is Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel located?

Located in Downtown Knoxville, this hotel is within a 15-minute walk of Maple Hall, University of Tennessee and Knoxville Convention Center. Neyland Stadium is 1.3 mi (2 km) away.

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Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 101 out of 113 reviews
Rating 8 - Good. 8 out of 113 reviews
Rating 6 - Okay. 1 out of 113 reviews
Rating 4 - Poor. 3 out of 113 reviews
Rating 2 - Terrible. 0 out of 113 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Excellent location. Would highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was extremely helpful and nice. Beautiful rooms and property.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful and convenient to everything.
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying there
Stayed 2 nights in Sep 2024

10/10 Excellent

Blaike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST STAY IN KNOXVILLE❤️❤️

It was a beautiful hotel and everyone was so lovely!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice boutique hotel with a French theme.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, have stayed a few times and will stay again. My favorite hotel in Knoxville.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant and quaint
Stayed 1 night in Nov 2024

10/10 Excellent

J.M.

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and it was a wonderful stay. The hotel is beautiful.
Stayed 1 night in Jul 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very good facility and location.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staycation Option

Beautiful new hotel in downtown Knoxville. Excellent staff!
Stayed 1 night in Jun 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and room was clean and comfortable. Staff were friendly and helpful. I thought pastries were included in the morning however they were not. This was mentioned in previous reviews and list of amenities stated "pastries in morning" but when we asked staff we were told there was a charge for them. It was a little confusing.
Stayed 1 night in Mar 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place! Our room was wonderful. I didn’t want to leave!
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Great place! The bar at the restaurant fantastic as well! Great decor! 👍
Stayed 1 night in Jun 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, room was very charming and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this unique hotel! Perfect location !
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the room to the staff was awesome. I highly recommend this hotel👍😎
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so beautiful and we had such a great stay! Everyone was so nice and the hotel is totally worth the price!!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel.

Beautiful hotel, Beautiful room. Very large room with nice furniture and wood flooring. An absolute steal!!
Stayed 2 nights in Aug 2024