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citizenM London Bankside

4.0 star property
Hotel with a 24-hour business centre, a quick walk to Tate Modern
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Bankside

Meeting facility
Front of property
Lobby sitting area
Lobby sitting area
Exterior

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The price is AU$245
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room

King Room

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

citizenM Tower of London

Free WiFi
Restaurant
Air conditioning
Breakfast available
9.2 out of 10, Wonderful, (1456)
The price is AU$216
includes taxes & fees
15 Dec - 16 Dec
citizenM Tower of London
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About the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • The Shard - 10 min walk - 0.9 km
  • London Bridge - 15 min walk - 1.3 km
  • St. Paul's Cathedral - 15 min walk - 1.3 km
  • London Eye - 4 min drive - 1.8 km
  • Tower of London - 4 min drive - 2.0 km

Getting around

  • Southwark Underground Station - 7 min walk
  • London Bridge Station - 11 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪The White Hart, Southwark - ‬3 min walk
  • ‪Caravan London Bridge - ‬2 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪Leon - ‬3 min walk
  • ‪The Distillery - ‬3 min walk

About this property

citizenM London Bankside

Upscale boutique hotel near Tate Modern
Located close to Borough Market and London Bridge, citizenM London Bankside provides a coffee shop/cafe, a bar and a 24-hour business centre. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A TV in reception, multilingual staff and smoke-free property
  • A 24-hour front desk, coffee/tea in reception and 7 meeting rooms
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 192 rooms boast comforts, such as premium bedding and iPads, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

Arabic, Catalan, English, Greek, Polish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • cloudM

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 136.0572.29
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Is citizenM London Bankside pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Bankside?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at citizenM London Bankside on 15 Dec 2024 start from AU$244.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Bankside?

CitizenM London Bankside doesn't offer parking.

What time is check-in at citizenM London Bankside?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM London Bankside?

Checkout is at 11 AM. Late checkout is available for GBP 29 (subject to availability).

Where is citizenM London Bankside located?

Located in London City Centre, this boutique hotel is within a 10-minute walk of Tate Modern and Borough Market. The Shard and London Bridge are also within 15 minutes. Southwark Underground Station is 7 minutes by foot and Borough Underground Station is 8 minutes.

citizenM London Bankside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1002 reviews" "
Rating 8 - Good. 207 out of 1002 reviews" "
Rating 6 - Okay. 50 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Roberto

Stayed 4 nights in Nov 2024

10/10 Excellent

Abbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to even start with this amazing hotel? Me and my partner have always loved Citizen M hotels but wow this particular one is just out of this world. All of the staff there are just so so friendly and welcoming! We stayed for 3 nights and actually wished we could have extended our stay just because of the great vibes there. You can tell the staff all love their jobs and just want to make people happy and that really does make a difference in a hotel. Our TV wasn't working the first night we stayed and by the next morning maintenance had been round and fixed it which was so speedy and we also got complimentary breakfast to make up for this which we thought was a really nice touch. Rooms are gorgeous, we slept so great every night and we love the fact that every room has an iPad to control the lighting (you can make the lights any colour you want!) and control the blinds too. So clean and modern! The room also comes with a little doll on the bed which is very cute and also 4 books and again I just think it's nice touches like this that really makes a hotel experience so great. Food and drink menu is amazing and delicious. You can also fill up glass containers with fresh cold water and take these to your room and this was so nice to do. I've never known any other hotel have this! Location is perfect, we had a lovely city view on the 5th floor and loved that we got the option at check in to pick a high or low floor. We had a great view of the shard! Love this hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

10/10 Excellent

Iacinta

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the style and quiete.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff; very comfortable and close to many attractions.
Stayed 10 nights in Sep 2024

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you need.
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Amenities, property conditions & facilities
Small well designed rooms, stylish hotel in great neighborhood.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Naomi

Stayed 1 night in Oct 2024

8/10 Good

Chin

Liked: Cleanliness, staff & service, property conditions & facilities
Although the room is small but it is net and tidy
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Stayed 1 night in Nov 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel, but the room was a bit tired…need to invest in a new mattress…
Stayed 1 night in Nov 2024

10/10 Excellent

Idalia

Stayed 1 night in Oct 2024

8/10 Good

Ravi

Stayed 2 nights in Oct 2024

10/10 Excellent

Sahil

Stayed 5 nights in Oct 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice technology at rooms. Small rooms but cozy and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arriving we were greated and helped through the check-in efficiently. We could choose the location of our room as well. The room had a large bed and great shower. You could also operate media, lights blinds and mood setting via an ipad provided which was fun. Food in the hotel was good quality and priced reasonably for the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia, Nine Mile Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Comfortable bed. Nice lobby.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Haley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, clean hotel and rooms. Location is about an 8 minute walk from the nearest train station.
Stayed 8 nights in Oct 2024

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Cool hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 2 nights in Oct 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and in a great location. Would definitely stay again!
Stayed 6 nights in Oct 2024

General hotel information

Reasons to Book
Comfortable Beds & Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0