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Dorsett Shepherds Bush

4.0 star property
Eco-certified London hotel in Hammersmith and Fulham with a 24-hour fitness centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Lobby
Studio Suite | City view
Front of property - evening/night
Lobby
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly
The current price is AU$211
includes taxes & fees
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Sofa bed
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Hoxton Shepherds Bush

Free WiFi
Restaurant
Air conditioning
Breakfast available
9.2 out of 10, Wonderful, (564)
The price is AU$231
includes taxes & fees
16 Feb - 17 Feb
The Hoxton Shepherds Bush
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About the area

Map
58 Shepherds Bush Green, London, England, W12 8QE

What's nearby

  • Westfield London Shopping Centre - 10 min walk
  • Kensington High Street - 20 min walk
  • Olympia Conference and Exhibition Centre - 20 min walk
  • Royal Albert Hall - 7 min drive
  • Hyde Park - 8 min drive

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The Hoxton, Shepherd’s Bush - ‬1 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬1 min walk
  • ‪Tian Fu - ‬2 min walk
  • ‪Shikumen - ‬1 min walk

About this property

Dorsett Shepherds Bush

Upscale eco-certified hotel near Westfield London Shopping Centre
Located close to Olympia Conference and Exhibition Centre and Eventim Apollo, Dorsett Shepherds Bush provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site Asian cuisine restaurant, Shikumen, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • English breakfast (surcharge), express check-out and concierge services
  • A 24-hour front desk, multilingual staff and a banquet hall
  • Tour/ticket information, a porter/bellboy and meeting rooms
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 317 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Showers, free toiletries and hairdryers
  • 37-inch LCD TVs with digital channels
  • Mini fridges, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jin
  • Shikumen

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

Is Dorsett Shepherds Bush pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 70 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Dorsett Shepherds Bush?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on 9 Feb 2025 start from AU$210.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Dorsett Shepherds Bush?

This property doesn't offer parking.

What time is check-in at Dorsett Shepherds Bush?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Dorsett Shepherds Bush?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Dorsett Shepherds Bush located?

Located in Hammersmith and Fulham, this eco-certified hotel is within 1 mile (2 km) of Eventim Apollo, Westfield London Shopping Centre and Kensington High Street. Royal Albert Hall and Hyde Park are also within 3 miles (5 km). Shepherd's Bush Market Underground Station and Goldhawk Road Underground Station are within a 5-minute walk.

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 917 out of 2021 reviews" "
Rating 8 - Good. 547 out of 2021 reviews" "
Rating 6 - Okay. 287 out of 2021 reviews" "
Rating 4 - Poor. 157 out of 2021 reviews" "
Rating 2 - Terrible. 113 out of 2021 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately there was no hot water in the morning which was disappointing and spoiled what would of been a great stay
Stayed 1 night in Jan 2025

6/10 Okay

Qaizar

Liked: Cleanliness, staff & service
Good location, we choose this place as it was close to a gig we went to see. At check in we were given a twin room even though the booking was specified for a double. Only to find out once I opened the door to the room. On the day of check out there was no hot water in the building.
Stayed 1 night in Jan 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
There was not hot water on the Saturday night and Sunday morning before left. (Told it was an Outside problem?) The shower and bath water controls were not great on the Friday night. Only luke warm. On the plus side comfortable bed.
Stayed 2 nights in Jan 2025

4/10 Poor

Lia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Dorsett is conveniently located, which is why we chose it. The reception is beautiful. Our room was less elegant, a little worn and cramped but that can't be helped in central London. When we returned to our room after dinner, around 6pm, the corridor smelt strongly of weed. We went out later and returned at 10pm and the smell was overpowering. I complained to reception and we had to put a towel along the bottom of the door to try and block the stench. There was a notice in the room saying that smoke detectors would pick up the slightest hint of cigarette smoke or vape, so either this isn't true or they weren't working. The bathroom had a large frosted window that meant someone sitting on the bed could see a person in the shower or faintly on the toilet. I was uncomfortable with this, but it turned out not to be an issue because the hot water wasn't working. I spoke to reception when we went down for breakfast. They said there'd been a pipe burst and they didn't know when it would be fixed. We were only saying one night and checked out 90 minutes later, unable to have a proper wash. While I enjoyed pastries for breakfast, my partner was disappointed as his cooked breakfast was cold. I appreciate that the hotel can't account for antisocial clientele or plumbing emergencies, but I'm relieved that we were only staying one night and not more.
Stayed 1 night in Jan 2025

8/10 Good

Katherine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
flies
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, upgraded our room and treats for us in the room as it was my wife's birthday.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here as a weekend away in London. Can drive to westfield and park overnight and walk to the hotel. Good breakfast and quiet rooms and good size.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer, Weston super Mare

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Reception staff and very comfortable room!
Stayed 1 night in Jan 2025

6/10 Okay

Derek, London

Travelled with partner
Liked: Cleanliness, amenities
A very convenient location for commuting, shopping and recreation. Disappointed with quality of room provided - did not match my order, and took 4 days to get a room change, after two separate unfulfilled promises by members of staff. A big thank you to Victoria for her attentiveness, with a much welcome intevention when I visited reception for a third time. She arranged a change.
Stayed 11 nights in Dec 2024

10/10 Excellent

May

Liked: Staff & service, property conditions & facilities
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also loved the convenient location of the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jojo

Stayed 7 nights in Oct 2024

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, helpful staff and a great location. Noisy rooms, doors slamming, bed wasn't very comfy. Breakfast was ok, nothing special.
Stayed 2 nights in Jan 2025

8/10 Good

Najat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, supportive and helpful especially Rona!
Stayed 4 nights in Dec 2024

10/10 Excellent

Mallisa-Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dorsett was the perfect place for us to stay. Close to lots of amenities.
Stayed 6 nights in Dec 2024

6/10 Okay

Simran

Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay after a night at the theatre.
Stayed 1 night in Jan 2025

8/10 Good

Derek, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant, positive experience for a 3-night stay.
Stayed 3 nights in Dec 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service
Room quite small shower gel empty but not a bad stay
Stayed 2 nights in Dec 2024

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and supportive team
Stayed 3 nights in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, friendly staff on reception made check in very easy. First room I was given had an unbearable smell of waste pipes in the bathroom so I was moved to another quickly and without question, which was appreciated. Room was spacious enough, clean and comfortable. Would use again for an overnight work trip.
Stayed 1 night in Dec 2024

8/10 Good

Derek, London

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for business, shopping and commuting. Modern decor and pretty impressive, aesthetically.
Stayed 1 night in Dec 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here
Stayed 1 night in Dec 2024

8/10 Good

Faisal

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Alvin

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There are so many hotels in London, you can pick a better one with the price. The room only had a small window to the side and a big wall painted in white, giving almost a prison like feel. It was also freezing cold, the ac wasn’t working. We asked for an additional heater but it was still cold to the point we couldn’t sleep and the staff was nice enough to give us extra duvet. But the worst was how dirty some of the appliances were, the hairdryer was effectively unusable with the amount of dust at the back, surely this is a fire hazard.
Stayed 1 night in Dec 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0