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DoubleTree by Hilton London West End

4.0 star property
Make your mark on the city from our stylish hotel hub – where delicious breakfasts fuel days out in iconic Leicester Square.

Photo gallery for DoubleTree by Hilton London West End

Hypo-allergenic bedding, in-room safe, laptop workspace
Staircase
Exterior
Dinner served
Bar (on property)
In the heart of London, DoubleTree by Hilton London West End offers a vibrant retreat near The British Museum. Enjoy dinner at Restaurant92, stay active in the gym or explore Leicester Square and Trafalgar Square with bike rentals nearby. With free WiFi and multilingual staff to guide you, this upscale hotel is perfect for those who want to make memories.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AU$329
includes taxes & fees
13 Feb - 14 Feb

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Room, 1 Queen Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace

Family Room, 1 Queen Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Non Refundable Double

  • Sleeps 2

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Non Refundable Single

  • Sleeps 1

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About the area

Map
92 Southampton Row, London, England, WC1B 4BH

What's nearby

  • Russell Square - 3 min walk
  • The British Museum - 5 min walk
  • Leicester Square - 16 min walk
  • Piccadilly Circus - 20 min walk
  • Trafalgar Square - 4 min drive

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 9 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Antalya Restaurant - ‬2 min walk
  • ‪Spaghetti House - ‬4 min walk
  • ‪Glasshouse - ‬2 min walk
  • ‪All Star Lanes - ‬1 min walk
  • ‪KFC - ‬1 min walk

About this property

DoubleTree by Hilton London West End

Upscale hotel near Russell Square
Located close to The British Museum and Covent Garden Market, DoubleTree by Hilton London West End provides dry cleaning/laundry services, a bar and a gym. The on-site restaurant, Restaurant92, serves dinner. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and express check-out
  • Concierge services, a TV in reception and luggage storage
  • Tour/ticket information, a 24-hour front desk and a lift
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 261 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Fridges, electric kettles and daily housekeeping

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant92

Things to do

  • Bicycle rentals
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (88 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

Frequently asked questions

Is DoubleTree by Hilton London West End pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton London West End?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London West End on 13 Feb 2025 start from AU$329.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at DoubleTree by Hilton London West End?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton London West End?

Checkout is at noon. Late checkout is available for GBP 10 (subject to availability).

Where is DoubleTree by Hilton London West End located?

Located in London City Centre, this hotel is within a 5-minute walk of Russell Square and The British Museum. Covent Garden Market and Tottenham Court Road are also within 15 minutes. Holborn Underground Station is only a 4-minute walk and Russell Square Underground Station is 6 minutes.

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1001 reviews
Rating 8 - Good. 343 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 108 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

EMMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the tube, especially Piccadilly line to all major tourist spots. Very quiet, had no street noise and we were only on the first floor. Nice bar and lounge area. Beds and bathroom clean and comfy. Would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

leesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely. Check in was smooth with a gift of a warm cookie! Staff were amazing. Breakfast stunning with everything replenished extremely quickly!
Stayed 2 nights in Jan 2025

6/10 Okay

Wilson

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is well-maintained and very well-located, but the staff is unprofessional to the point that I returned to my room after lunch one day and housekeeping had left the door unlocked (meaning the deadbolt was turned so the door didn't close completely). Nothing was missing, but it's ridiculous. They said the housekeeper had just finished and was close by, but I never saw any indication that anyone was keeping an eye on the hall, let alone the rooms. Luckily, my room was at the end of the hall, so there was no reason for anyone to go past the door and I use the safe, so it was just clothing and toiletries in the room. They did respond quickly and were very apologetic, but it's still an outrageous oversight.
Stayed 8 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay this was our 2nd visit and will definitely be returning
Stayed 2 nights in Jan 2025

10/10 Excellent

Wanda, Atlanta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious comfortable rooms, great amenities and food options! Buffet was excellent! Staff were wonderful!
Stayed 2 nights in Dec 2024

6/10 Okay

ANIKA

Disliked: Property conditions & facilities
Great location, the property itself needs renovating and a modernized gym.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in one of our rooms was dirty and our shower was blocked. Overall really great service, clean and friendly staff.
Stayed 3 nights in Jan 2025

4/10 Poor

ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really small room, very poorly laid out, didn't make sense, like it was shoe-horned in at the last minute and called a "Single" but it was more like parts of a room spread out nonsensically.
Stayed 2 nights in Oct 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out everyone i came in contact with was extremely friendly and helpful. Norhing was too much for them, Reception Team very polite well spoken and extremely informative, as were the staff in the bar.
Stayed 1 night in Dec 2024

10/10 Excellent

Nighat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great food with lovely place to stay.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and welcoming. Staff very helpful and professional
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and approachable staff and a very warm welcome.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great location. Reliable Hilton as ever
Stayed 1 night in Nov 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Room was big, clean and comfy. However from around 7am onwards the corridors were noisy and the street outside our bedroom was loud, so no hope of a lie in.
Stayed 2 nights in Nov 2024

6/10 Okay

Lesley

Travelled with partner
Liked: Cleanliness
For the price there were no facilities and it was a building site as being refurbished
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Georgina

Stayed 1 night in Oct 2024

2/10 Terrible

Steph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They told me that Expedia had cancelled my booking the day before and that as the room was non refundable they had taken the full payment...... I managed talk them in to letting us have a room, but to say I'm not happy would be an understatement.
Stayed 1 night in Oct 2024

4/10 Poor

Tao

Liked: Staff & service
Disliked: Property conditions & facilities
Unimpressed by this Hilton property. The view from our window was ridiculously bad. The works going on in reception was unadvertised. I wouldn’t stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Gem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab time and lovely breakfast. Cake in the room was gorgeous. Didn’t know how to use the lift but got help from reception. Nothing was too much trouble. Thank you ☺️
Stayed 1 night in Oct 2024

10/10 Excellent

Mayra

Stayed 3 nights in Oct 2024