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Park Hotel

2.5 star property
Victorian hotel in Ilford with free parking

Photo gallery for Park Hotel

Lobby sitting area
Desk, iron/ironing board, free WiFi
Twin room | Bathroom
Exterior
Reception

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$90
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin room

Twin room

Twin room

Highlights

Heating
Connecting rooms available
LCD TV
Portable fan
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Connecting rooms available
LCD TV
Portable fan
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Connecting rooms available
LCD TV
Portable fan
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Connecting rooms available
LCD TV
Portable fan
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Highlights

Heating
Connecting rooms available
LCD TV
Portable fan
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
327 Cranbrook Road, Ilford, England, IG1 4UE

Getting around

  • Ilford Station - 13 min walk
  • Gants Hill Underground Station - 13 min walk
  • London (LCY-London City) - 12 min drive

Restaurants

  • ‪Caraway - ‬11 min walk
  • ‪Valentine's Park Cafe - ‬6 min walk
  • ‪The Great Spoon of Ilford - ‬9 min walk
  • ‪Big Portion London - ‬7 min walk
  • ‪Sultan Restaurant - ‬8 min walk

About this property

Park Hotel

Hotel near Thames River
Park Hotel provides everything that you need. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • A TV in reception, a 24-hour front desk and a banquet hall
Room features
All 60 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Electric kettles, daily housekeeping and desks

Languages

English, Hindi, Italian, Romanian, Urdu

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  • Free WiFi
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
LIST_ALT

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Park Hotel Ilford
Park Ilford
Park Hotel Hotel
Park Hotel Ilford
Park Hotel Hotel Ilford

Frequently asked questions

Is Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Park Hotel?

As of 27 Mar 2025, prices found for a 1-night stay for 2 adults at Park Hotel on 6 Apr 2025 start from AU$89.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Park Hotel?

Self-parking is free at this property.

What time is check-in at Park Hotel?

Check-in start time: 1 PM; check-in end time: 8 PM.

What time is check-out at Park Hotel?

Checkout is at 11 AM.

Where is Park Hotel located?

Located in Cranbrook, this hotel is within 6 miles (10 km) of Thames River, Westfield Stratford City and London Stadium. ExCeL Exhibition Centre and Tottenham Hotspur Stadium are also within 9 miles (15 km). Gants Hill Underground Station is 13 minutes by foot and Ilford Station is 13 minutes.

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Park Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 147 out of 1038 reviews
Rating 8 - Good. 340 out of 1038 reviews
Rating 6 - Okay. 252 out of 1038 reviews
Rating 4 - Poor. 140 out of 1038 reviews
Rating 2 - Terrible. 159 out of 1038 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rokayya

Very clean
Stayed 1 night in Feb 2025

6/10 Okay

Alun

Liked: Amenities
Its what we needed for the night, it was cheap and close to where we needed to go to. However: the receptionist at the first point was very curt with us When we tried to check in, we were informed that we were not staying there but somewhere completely different. She handed us an address card and told me to 'go there'. The place we went was better and quieter, the receptionists there were very friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Comfort and Value
I received a fresh, light, and well presented large double room with a nice TV, fridge, and an equally clean and fresh ensuite bathroom
Stayed 1 night in Dec 2024

6/10 Okay

Gowshiga

Liked: Property conditions & facilities
🙍
Stayed 2 nights in Dec 2024

2/10 Terrible

Luke

Disliked: Staff & service, property conditions & facilities
Rat and roach infested found needles in drawers and under the bed staff were rude and not helpful couldn’t pay me to stay here
Stayed 1 night in Dec 2024

2/10 Terrible

Mirza

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and smelly
Stayed 3 nights in Dec 2024

4/10 Poor

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Staff unfriendly. Basic room no bedside cabinet, terrible thin pillows.
Stayed 1 night in Dec 2024

2/10 Terrible

Mehmood

Liked: Property conditions & facilities
Disliked: Amenities
the fridge inside the room was not functioning properly. I got electric shock when I touched it.
Stayed 1 night in Dec 2024

4/10 Poor

Pathmaranee

Nothing has provided. No kettle and no tv no cups
Stayed 2 nights in Nov 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was not ready at 8 30 pm said it needed cleaning. Made me pay £100 deposit which is not returned to my bank till 7 working days .lucky that then sent us to a different sister hotel witch was better.hope the £100 get returned in 7 working days . please avoid this hotel.
Stayed 1 night in Nov 2024

2/10 Terrible

olumide

My friend could not use it due to some wrong registration
Stayed 1 night in Nov 2024

6/10 Okay

Meena

Noise Cleanliness good
Stayed 1 night in Mar 2024

2/10 Terrible

UMAIR

Liked: Staff & service
Property is clean everything is ok. I booked different room but staff gave me average room and in email they mentioned you pay £50 deposit but they changed me £100 totally different to what they show to people on website
Stayed 1 night in Mar 2024

6/10 Okay

Rudy

Liked: Property conditions & facilities
Bathroom door couldn't close or lock. Room and bathroom was clean. Receptionist lady was nice. There was security at entrance, otherwise the hotel wouldn't seem safe. I'm guessing the hotel is also being used as temporary accommodation for people waiting for a house or could be asylum seekers waiting for permanent accommodation. (I could be wrong).
Stayed 3 nights in Apr 2024

6/10 Okay

Ayesha

Was told we would get breakfast in an email, but no breakfast was available! Misleading info!
Stayed 1 night in Apr 2024

2/10 Terrible

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nightmare
Worst experience ever staying at a hotel. Bed was terrible needs a new mattress. People living in the hotel with kids running wild far to much noise . Avoid at all cost better to spend a bit more for somewhere else. Also they make you pay a £100 fee in case of any damages but hold on to the money for a week,
Stayed 1 night in Apr 2024

2/10 Terrible

Hanene

Disliked: Cleanliness, staff & service, property conditions & facilities
The reception is awful, the advertising is misleading, there is no restaurant or dinner service, the hotel is very dirty, the room is boxes small 45cm width windows and only the top window can be open, no curtain so woken up early no tea and coffe available in the room . Fir the price you can gind better hotel. NOT recommend and after 3 days still still vaiting for the refund of my deposite
Stayed 1 night in Jun 2023

2/10 Terrible

Dawn

Disliked: Cleanliness, property conditions & facilities
Carpet dirty. No toilet paper. Receptionist very nice Did not like having to put down another deposit, even though paid for room already. Kettle with no cups No soap to wash hands
Stayed 1 night in Jun 2023

2/10 Terrible

Des

Liked: Cleanliness
Disliked: Staff & service
Bad Service
Toilet seat broken, carpet stained, no customer service from reception( having dinner, requested for a fan several times and never came to tell me there wasn’t any until I was checking out)
Stayed 2 nights in Jun 2023

2/10 Terrible

xu

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
She has brought shame to her hotel!
I have never encountered such terrible service. I booked the hotel online, and when my colleague went to check in, he realized he had forgotten to bring his ID and credit card. After registering with a photo of his ID, he was told that a physical card was required to pay the deposit—bank transfers, cash, or Apple Pay were not accepted. Without a physical card, he would not be allowed to stay. It was already 11 PM, and we couldn’t go back to retrieve the card or find another hotel. My colleague, who doesn’t speak English well, didn’t know what to do. He pleaded for an alternative solution, but the Indian female staff member coldly refused, simply stating that if he couldn’t provide a card, he had to leave, and then ignored his further inquiries. She even shouted at him, “You must have a physical card. If not, leave!” before walking away. Later, a male staff member came over and suggested asking a nearby friend to help pay, which finally resolved the issue. Travelers can often face unexpected situations, such as forgetting or losing their documents. This female staff member perfectly exemplified someone lacking patience, service awareness, and even basic human empathy. She is truly unfit for this job and has brought shame to her hotel!
Stayed 2 nights in Nov 2024

2/10 Terrible

Khayrul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
As soon as I was checking in greeted with reception having an argument with customers.on my booking had breakfast included but get told I cannot have any as they have decided to close. I showed evidence and the manager decided to delete my email. Very rude and unhelpful. Would not recommend to anyone. Broken lights in the room and no fans. Or tea or coffee in room but there was a kettle. Customer service does not exist. You will be lucky to get a smile. Minus 5 stars and that’s generous. I contacted Expedia who said would get back to me via chat but have not had a word from you. Shocking and bad.
Stayed 1 night in Jun 2023

4/10 Poor

Muhammad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was not clean. There was Gas smell on my landing. The floors of the room were so uneven that I hurt my ankle badly. The staff is quite rude.
Stayed 2 nights in Mar 2025

6/10 Okay

Kevin

Stayed 1 night in Feb 2025

2/10 Terrible

Amran

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kie

Stayed 1 night in Dec 2024