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Sonder The Voyage

3.5 star property
Art Deco London hotel in London City Centre with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonder The Voyage

Exterior
Exterior
Lobby
Lockers
Superior Room, 1 Queen Bed

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is AU$321
includes taxes & fees
23 Dec - 24 Dec

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Designer toiletries
  • 17 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Designer toiletries
  • 6 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Room, 1 Double Bed

Junior Room, 1 Double Bed

Junior Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Designer toiletries
  • 8 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Designer toiletries
  • 11 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, No View

Room, 1 Queen Bed, No View

Room, 1 Queen Bed, No View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Designer toiletries
  • 12 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Designer toiletries
  • 10 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Sonder The Henry

Free WiFi
Air conditioning
8.8 out of 10, Excellent, (314)
The price is AU$307
includes taxes & fees
15 Dec - 16 Dec
Sonder The Henry
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About the area

Map
13-17 Norfolk Square, London, England, W2 1RU

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Marble Arch - 16 min walk - 1.4 km
  • Oxford Street - 4 min drive - 2.2 km
  • Royal Albert Hall - 4 min drive - 2.2 km
  • Kensington High Street - 5 min drive - 2.4 km

Getting around

  • London Paddington Station - 2 min walk
  • Paddington Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Angus Steakhouse - ‬2 min walk
  • ‪The Bear - ‬3 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬1 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Sonder The Voyage

Art Deco London hotel in London City Centre with a 24-hour front desk
Concierge services, a 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
Sonder The Voyage offers 55 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Housekeeping is provided on request.

Languages

English, French, Spanish

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sonder The Voyage Hotel
Sonder The Voyage London
Sonder The Voyage Hotel London

Frequently asked questions

Is Sonder The Voyage pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sonder The Voyage?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Sonder The Voyage on 23 Dec 2024 start from AU$321.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sonder The Voyage?

This property doesn't offer parking.

What time is check-in at Sonder The Voyage?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Sonder The Voyage?

Checkout is at 11:00 AM.

Where is Sonder The Voyage located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station is only a 2-minute walk and London Paddington Station is 2 minutes.

Sonder The Voyage Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 83 reviews" "
Rating 8 - Good. 28 out of 83 reviews" "
Rating 6 - Okay. 9 out of 83 reviews" "
Rating 4 - Poor. 6 out of 83 reviews" "
Rating 2 - Terrible. 8 out of 83 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Shagufta

Stayed 1 night in Sep 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location only a couple mins, easy flat walk to Paddington station. We had a king bed located on the ground floor which concerned us at first but the street was mostly quiet so sleep was generally fine (could be noisy when people were arriving/leaving as you’re right beside the main desk so avoid if this is irritating). Bed was very comfortable, coffee machine supplied was much appreciated! Room was very clean, though a couple of minor maintenance issues could be tended to easily (mirror light not working, drape unhooked on one side allowing light in, spout of tap diffuser needed replacing as water sprays everywhere). Staff were lovely and friendly and initially we were happy to rate 5 stars until the last night when we were woken at 3am by the young guy at the desk on the phone. He continued for an hour on speaker phone until we had enough and my husband went out to ask him to keep it down. He did, slightly, but continued on and then started playing games/watching YouTube (?). Really rude and affected our day as we flew to another country exhausted. Aside from this staff member rate would recommend Sonder
Stayed 3 nights in Sep 2024

4/10 Poor

Olivia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Not a hotel, false advertisement. The room is so small you can’t even comfortably have luggage in the room. Shower and hair dryer broken. Wouldn’t come back or recommend. Luckily we only stayed 1 night, but this is not an actual hotel so this should be advertised. There was no real check in/check out.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small but very comfortable room. Staff very nice. Would book again.
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The location is convenient for sightseeing, with Paddington station a block away and plenty of restaurants and coffee shops around. The hotel itself is decently renovated but in an old cramped building. Slow elevator, narrow corridors, and no amenities or common spaces beyond reception. The room was very small but well kept. It was a little awkward to share a room because the bathroom is just behind a glass divider instead of a separate room, offering little privacy. The app never worked for unlocking the front door so I had to use the key code every time, and neither the app or code worked for the room door but I was promptly given a physical key by the staff. Overall, you get what you pay for - this is a good option if you need a clean and reasonable place in central London, and don’t plan on spending much time in the room.
Stayed 4 nights in Sep 2024

2/10 Terrible

Ankur

Travelled with partner
Disliked: Staff & service, property conditions & facilities
no space in the room dirty no aircon
Stayed 5 nights in Sep 2024

2/10 Terrible

Jason

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at all costs, pictures are completely misleading, upon arrival to my shoebox of a room I had to clear out the fridge as someone’s food was still in it, there was paint falling off the walls, the bathroom sink was stained, there was yellowing on the walls, the air con puffing out dust when turned on as it clearly hadnt been cleaned in a long time, the radiator thermostat fell off so when the heating was put on in the building full blast I couldn’t turn the radiator off, having your room convert to a sauna was an experience. I burned myself trying to fix it because there was no one on site maintenance wise to do so, then to top it off there was no hot water on the last night. Several guests complained about their rooms but couldn’t be relocated, our friend staying in a separate room left to stay in another hotel. The front desk staff were nice but that being the only positive from a £750 stay feels like I have been robbed, when notified off the above they have taken it as “additional learning”
Stayed 5 nights in Sep 2024

8/10 Good

Jack, Mount Warrigal

Liked: Staff & service, amenities
Overall, not a bad stay. Room had a peculiar smell though and the fridge didn’t work.
Stayed 7 nights in Sep 2024

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely place. For two adults the room was a tight fit. The bathroom was built into the room which takes up a bit of space. The bed was also rock hard and with pillows that were super flat. THAT SAID the staff were lovely when we saw them and the location is great. I would qualify this as a “do it yourself” type hotel. If you are looking for room service, etc, you probably want to look to a larger hotel. But location and for the price it was great. (But seriously, prepare your back for that mattress.)
Stayed 4 nights in Aug 2024

8/10 Good

ghassan, burr ridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and friendly staff but, very small room
Stayed 2 nights in Aug 2024

10/10 Excellent

Huaqing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern style check in and just use pass code. Bed is comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value(for London).Clean,modern. Good location
Check in and access is simple with the access codes. There is a front desk with helpful staff. My room was on the 4th floor. clean and modern. Very small room, some might say ‘cosy’. However it was very well equipped with fridge, coffee machine, hairdryer. Lots of outlets and usb charging points. The shower had great pressure. The shampoo/conditioner supplied was good quality and smelt great. The hotel is very close to Paddington station with multiple restaurants, cafes, bars within one block. I would stay at the Sonder again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor room
Basement room for a Gold Member. Amazing
Stayed 2 nights in Jun 2024

2/10 Terrible

Kristen

Disliked: Staff & service, property conditions & facilities
Avoid this hotel. The heat was broken in our room, so they moved us to a room where the heat worked but the shower didn’t drain and was unusable. It took four days to fix (4/5ths of our stay without a functioning shower!) The hotel would not give us a refund or reduction in the rate. Total crap. Never going back.
Stayed 5 nights in May 2024

10/10 Excellent

Claire

Liked: Staff & service, property conditions & facilities
Good stay
Stayed 5 nights in May 2024

10/10 Excellent

Laura

Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
London 2024
Perfectly situated adjacent to Paddington and nearby Hyde Park. Redefines efficiency in the tiniest room, but you didn’t come to London to stay in the room did you? Elevator doesn’t go all the way up, might not be best accommodations for senior travelers.
Stayed 3 nights in Apr 2024

6/10 Okay

Lucy

Travelled with group
Liked: Cleanliness, staff & service
Much room for improvement with maintenance
On the plus side: - excellent location for Paddington - Newly renovated - well priced - Nespresso machine in the room - staff were lovely - spotlessly clean On the downside: - bathroom door had either broken hinges or was catching on something as it made a noise like mound nails down a call board when opened or closed. Not ideal when the other person goes to the bathroom in the middle of the night - room was very warm and the window barely opened. When it was then opened it was a game of luck and physics to get it to balance just so so that it stayed open - due to the issues with the window, we turned the air conditioning on - which then proceeded to beep incessantly. When mentioning this is at checkout we were told that it was broken in all rooms and we should have been told not to use it. Such a shame that for somewhere that’s been so recently renovated there are so many small but very irritating issues.
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Brigid

Stayed 7 nights in Nov 2023

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Room to small for our needs but a lot of ppluses.
This hotel is a fine hotel but I did not get the sense of how small the room was. A couple with two suitcases was too cramped. No chair to sit on at all. That said - if you are traveling with less baggage or you get a bigger room than the double, this is clean, quiet and helpful staff. The bed was good as well. Convenient to Paddington.
Stayed 3 nights in Nov 2023

8/10 Good

Jacquelin, Belfair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
property was conveniently located at Paddington station which made travel super easy. No room service was included in the price, but you could get clean towels, & supplies as needed at no extra cost. They told me I could get clean sheets too if I wanted, but I'd need to put them on. Bed was very firm and pillows flat - would have been more enjoyable with a bed topper and fluffier pillows.
Stayed 5 nights in Oct 2023

6/10 Okay

Eric

Liked: Cleanliness, staff & service
I enjoyed my stay here. The only issue was the room was very hot the heating air conditioning unit was not functioning. Also the refrigerator was not working. The hotel did make an attempt to fix the refrigerator but it still failed to work. Room was extremely small but I had expect this when I booked the room. Staff was very friendly and helpful.
Stayed 3 nights in Oct 2023

8/10 Good

Eleanor

Stayed 1 night in Oct 2023

4/10 Poor

Alexander

Disliked: Staff & service
Stayed 7 nights in Oct 2023