We could not be happier with our 10 day stay and our host, Mark! From the moment I contacted him with initial questions until the day we left, he was friendly, prompt with communication and full of helpful information. He went above and beyond to make our stay enjoyable. He allowed us to check in early, as we arrived on an overnight flight, and even surprised us with groceries, champagne and chocolates! It was so nice to drop off our luggage, eat and freshen up before starting our first day. The apartment is beautiful, very clean, well appointed and is in a great location within walking distance to so many shops, restaurants, theaters and tube stations. The wi-fi service was strong and we were able to work from there, the neighbors were quiet and the building and location felt secure and safe. It was nice to be in the center of so much activity but to also have space to relax and spread out at the end of the day. (We are a family of three adults so the large two bedroom apartment was much more comfortable than sharing a hotel room). Being able to do laundry was an additional perk as we didn’t have to pack as much and Mark even had umbrellas available so you don’t have to pack those either. We would very highly recommend this location, and Mark as a host, to anyone visiting London!