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The Mandrake

5.0 star property
Luxury hotel connected to a shopping centre in London City Centre with bars

Photo gallery for The Mandrake

Terrace Room | Terrace/patio
Property entrance
Mandrake Suite | Living area
2 bars/lounges
Mandrake Suite | Bathroom
Near The British Museum, The Mandrake offers a tranquil retreat with an art gallery, garden and library. Savor international cuisine at Yopo Restaurant or unwind with spa treatments like a rejuvenating body treatment.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Room service
  • Breakfast available
  • Laundry
The current price is AU$701
includes taxes & fees
23 Feb - 24 Feb

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Salvia Suite

Minibar, in-room safe, individually decorated, individually furnished

Salvia Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Mandrake Room

Mandrake Room

Mandrake Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Newman Room

Newman Room

Newman Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terrace Room

View from room

Terrace Room

Highlights

Furnished balcony or patio
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite

Penthouse Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Newman Suite

Newman Suite

Newman Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Gingko Suite

Minibar, in-room safe, individually decorated, individually furnished

Gingko Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Mandrake Suite

Mandrake Suite

Mandrake Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Amanita Suite

Minibar, in-room safe, individually decorated, individually furnished

Amanita Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite

Terrace Suite

Terrace Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Meeting facility

Sanderson London

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, (1001)
The price is AU$429
includes taxes & fees
17 Feb - 18 Feb
Sanderson London
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About the area

Map
20-21 Newman Street, London, England, W1T 1PG

What's nearby

  • Russell Square - 10 min walk
  • Leicester Square - 11 min walk
  • The British Museum - 12 min walk
  • Piccadilly Circus - 13 min walk
  • Trafalgar Square - 17 min walk

Getting around

  • Tottenham Court Road Station - 6 min walk
  • Goodge Street Underground Station - 6 min walk
  • London (LCY-London City) - 22 min drive

Restaurants

  • ‪Said Dal 1923 - ‬2 min walk
  • ‪Circolo Popolare - ‬2 min walk
  • ‪Berners Tavern - ‬2 min walk
  • ‪Where the Pancakes Are - ‬2 min walk
  • ‪Punch Room - ‬1 min walk

About this property

The Mandrake

Luxury boutique hotel near Russell Square
A short walk from The British Museum and Oxford Street, The Mandrake provides a terrace, an art gallery on-site and a garden. Treat yourself to a body treatment or other spa services. Be sure to enjoy a meal at Yopo Restaurant, the on-site restaurant. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • Smoke-free property, a banquet hall and a front desk safe
  • Luggage storage, free newspapers and tour/ticket information
Room features
All rooms are individually furnished, and include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Baths or showers, free toiletries and hairdryers
  • Coffee/tea makers, daily housekeeping and phones

Languages

Bulgarian, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 60 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 10 to 50 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Waeska Bar
  • Yopo Bar
  • Yopo Restaurant

Things to do

  • Art gallery
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 60.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 to 50.00 per person
  • Airport shuttle fee: GBP 150 per vehicle (one way)
  • Off site parking fee: GBP 60 per day (0.3 mi away)
  • Pet fee: GBP 60.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mandrake Hotel London
Mandrake Hotel
Mandrake London
The Mandrake Hotel London
Mandrake
The Mandrake Hotel
The Mandrake London
The Mandrake Hotel London

Frequently asked questions

Is The Mandrake pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of GBP 60.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Mandrake?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at The Mandrake on 23 Feb 2025 start from AU$701.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Mandrake?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Mandrake?

Checkout is at 11 AM.

Does The Mandrake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 150 per vehicle applies.

Where is The Mandrake located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Tottenham Court Road, London Palladium Theatre, and Regent Street. Russell Square and Leicester Square are also within 15 minutes. Goodge Street Underground Station is 6 minutes by foot and Tottenham Court Road Underground Station is 6 minutes.

The Mandrake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 243 reviews
Rating 8 - Good. 39 out of 243 reviews
Rating 6 - Okay. 16 out of 243 reviews
Rating 4 - Poor. 10 out of 243 reviews
Rating 2 - Terrible. 14 out of 243 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Victoria

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
It turns into a nightclub at night (this was a Saturday). You cannot have a seat and get a quiet drink at your own hotel bar, you need to queue up behind drunk 20 year olds and deal with bartenders with bad attitudes.
Stayed 1 night in Nov 2024

10/10 Excellent

Florie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marcela at the front desk was amazing. She was so friendly, understanding and very helpful. She made our stay perfect! Decor and the food at the restaurant was wonderful. Will definitely be back to stay. Such a unique hotel!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Josef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Thank you everyone for making us feel at home.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at The Mandrake in London was truly an unforgettable experience. From the moment I arrived, I felt as though I had stepped into a fantasy world. The hotel’s moody vibe perfectly complements its location in the trendy Fitzrovia area, creating a unique and immersive environment. The room was nothing short of luxurious, with high-end furnishings and a well-stocked minibar that made my stay even more comfortable. The en suite bathroom was a dream, featuring a rainfall shower head that added a touch of spa-like relaxation to my daily routine. The greenhouse terrace and central courtyard are absolute showstoppers, draped in hanging jasmine and passionflowers that infuse the space with a captivating fragrance. The rich textures, vibrant dark colors, and theatrical lighting throughout the hotel made every corner feel like a work of art. The amenities at The Mandrake are exceptional. The restaurant on site served exquisite dishes, and the bar was the perfect spot to unwind after a day of exploring the city. A special mention must go to the staff, who were nothing short of top tier. Their attention to detail and warm hospitality made my stay even more enjoyable. The Mandrake is not just a hotel; it's an experience. If you’re looking for a place that combines luxury, style, and a bit of the unexpected, I highly recommend staying here. I can't wait to return!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

May Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Allan

Stayed 1 night in Jul 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel, the decor is terrific and the staff very helpful. Sitting in the bar area there were so many people coming into the hotel and disappearing into various out of sight rooms, had no idea what was going on but it made it all the more intriguing..lighting is very ‘ambient’, tripped a couple of times in the corridors (I do wear glasses), got lost coming out of the lift on wrong floor, and took me several minutes to get the door to the room open with the strange key lock mechanism. Lovely Full-English breakfast. All in all, certainly a different kind of place to stay in central London and will probably stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Fantastic property in the centre of London, provides to sumptuous refuge from the busy streets, great accessibility to events and entertainment. Staff are attentive yet you are given privacy at the same time.
Stayed 2 nights in Jun 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Will

Stayed 2 nights in Jun 2024

6/10 Okay

Maria Alexandra

Disliked: Cleanliness
I had an early flight and had to miss breakfast despite paying for it. I wasn’t even offered a snack and no compensation at all in the price for the breakfast
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
c
Stayed 6 nights in Feb 2024

10/10 Excellent

Trisha, West Fargo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous hotel- room was very comfortable and big for a London hotel
Stayed 1 night in Jan 2024

2/10 Terrible

Tom

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Dissapointing experience.
Over the weekend, the Mandrake transforms into a bar/club with accommodations situated above it. Unfortunately, our stay was marred by subpar service and a lack of attentiveness, exacerbated by concurrent events on both Friday and Saturday nights. Prospective guests should exercise caution and verify event schedules during their stay, as hotel guests do not receive preferential treatment over walk-in bar customers. It is advisable to secure a reservation for a table in the bar in advance. The staff's performance left much to be desired; they engaged in unnecessary disputes, such as contesting the absence of a bottle opener in our room instead of promptly providing a replacement. Furthermore, I encountered difficulties gaining entry to the bar on two occasions due to wearing an outdoor coat and hat in frigid -2°C weather. Our experience in the Terrace room was underwhelming, considering its petite size relative to the associated cost. Additionally, the absence of room service for food further detracted from the overall appeal of our stay. We will not be returning.
Stayed 2 nights in Dec 2023

6/10 Okay

Rachel

Stayed 2 nights in Nov 2023

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Putting the record straight
Stay was fine , slept like a log in the big bed , English breakfast was good quality ingredients, eggs were clearly free range After making the booking I read the reviews, which were mixed , which made me a little concerned …. As we generally only stay in 5* hotels , and don’t normally feel a need to leave a review as they are what you expect However on this occasion I feel that it is only right that we comment The hotel is privately owned and a one off boutique, which is decorated in all areas with original one off furniture and fine art , it is NOT your usual travel lodge magnolia blandness . There is even live music in the later part of the week evenings The staff were welcoming, taking our bags to our rooms and showing us around , the lady who checked us both in and out also explained before checking in, that if we were to wanted complete quiet in our room towards the end of the week she would choose our room carefully for us We have already decided to stay at the mandrake when in London next month P.s. if you want to stay a in a hotel with character stay here , if not … not book it
Stayed 1 night in Oct 2023

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved my stay. The hotel bar is a vibe. Would stay again.
Stayed 2 nights in Sep 2023

2/10 Terrible

Melissa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve ever stayed in
This is not a 5 star hotel by any stretch of the imagination. It was dirty, smoky and old, and attracted some of the most undesirable people in London. Music was blaring all night on Friday and Saturday and they left me a nice little inexplicable charge on my credit card after I left despite the fact, I did not order anything at all during my stay there. In fact, even if I wanted to order some thing it would not be possible because the phone never worked in the room. Horrible place.
Stayed 5 nights in Sep 2023

2/10 Terrible

Ilene, New York

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was not aware that this hotel is an “adult party” hotel. There is paraphernalia in the rooms and the rooms are small and unappealing. If you are into adult partying etc, that’s great but it would have been nice to know that was the theme of the hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandrake is a stunningly fitted-out hotel, with exceptional and distinctive decoration and artwork. The staff are wonderful. The cocktails are exceptional. The atrium garden and the lounge areas in it are gorgeous.
Stayed 3 nights in Sep 2023

2/10 Terrible

Alan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nightclub with rooms.
Atrocious stay. Zero sleep. It’s a nightclub with rooms and management don’t care about it. Wish we’d read the reviews first. Other people leaving the hotel saying the same at reception. There seems to be a standard script - because what we were told and what we were offered mirrored the previous reviews (not to mention promises reneged on too). Absolutely the worst hotel decision I’ve made in years.
Stayed 2 nights in Sep 2023

General hotel information

Reasons to Book
Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0