4/10 Poor
Michelle G.
27 Oct 2024
Disliked: Cleanliness
Not as advertised, buyer beware
We arrived at check-in, and the home was dirty.
No cleaners had been. We tried to reach the host, but he was unreachable for 6 hours.
We found garbage, mouldy coffee, dirty bed sheets with hairs and marks, and filthy furniture. There were real estate brochures all along the kitchen and dining area. The patio and pool looked like it had been trashed compared to the advertised photos. I had asked the host upon booking if these photos represented the listing, and I was told they did.
They DO NOT.
The photos are from a recent real estate listing.
We had to wash the patio furniture covers to sit on them. We had to clean the pool ourselves. The patio furniture on the top deck is falling apart. We had to tighten screws to keep them together. Two fire detectors were beeping, so I had to replace the batteries. The furniture is all heavily stained and not cared for. It's a shame that this house hasn't been looked after; it's in a great part of town and has a nice overall feel. It needs some TLC.
The host has ignored all communication since sending cleaners the following morning. I have not received any kind of compensation for this loss. Buyer beware
Michelle G.
Stayed 7 nights in Oct 2024