Susanna

3.0 star property
Hotel in Luxor with seasonal outdoor pool and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Susanna

Reception
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Reception
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is AU$82
Price available on 16/11/2024
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Room options

Available filters for rooms
Showing 6 of 6 rooms

Twin Room, River View

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Single Room, River View

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

Standard Triple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Standard Room

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Single Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Standard Room (Temple view)

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Map
52 Mabed El Karnak, Luxor

What's nearby

  • Luxor Temple - 2 min walk
  • Luxor Museum - 14 min walk
  • Mummification Museum - 1 min drive
  • Karnak - 3 min drive
  • Valley of the Kings - 17 min drive

Getting around

  • Luxor (LXR-Luxor Intl.) - 16 min drive

Restaurants

  • ‪ماكدونالدز - ‬5 min walk
  • ‪دجاج كنتاكى - ‬2 min drive
  • ‪مطعم ام هاشم الاقصر - ‬17 min walk
  • ‪بيتزا هت - ‬2 min drive
  • ‪تيك اوى عباد الرحمن - ‬5 min walk

About this property

Susanna

Hotel in the city centre
Take advantage of an airport shuttle, a terrace and a coffee shop/cafe at Susanna. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and luggage storage
  • ATM/banking services, a lift and a front desk safe
Room features
All guest rooms at Susanna have comforts, such as 24-hour room service and fireplaces, in addition to perks, such as premium bedding and air conditioning.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 21-inch flat-screen TVs with satellite channels
  • LED light bulbs, daily housekeeping and desks

Languages

Arabic, English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

The seasonal pool will be open from January to December
No pets and no service animals are allowed at this property

Property is also known as

Susanna Hotel
Susanna Hotel Luxor
Susanna Luxor
Susanna Hotel
Susanna Luxor
Susanna Hotel Luxor

Frequently asked questions

Does Susanna have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Susanna?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Susanna on 16 Nov 2024 start from AU$82.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Susanna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Susanna?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Susanna?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Susanna?

Checkout is at noon.

Does Susanna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Susanna located?

Located in the heart of Luxor, this hotel is within a 15-minute walk of Luxor Temple, Abu El-Hagag Mosque and Luxor Market. Luxor Museum and Nile are also within 1 mile (2 km).

Susanna Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 32 reviews" "
Rating 8 - Good. 16 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Goldagh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, the breakfast exceptional, the price unbeatable, the personnel very helpful. But most of all, the view from the restaurant unbelievable!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Agneziki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located hotel, close to the Luxor Temple, the Nile and the souk. Clean room and bathroom. Good bedding. Hot water. Wifi. Breakfast included (self) which you can take in a large room or on the terrace with a view of the Luxor Temple, the Nile and the West Bank (Early in the morning, many hot air balloons can be seen in the distance). Good value for money.
Stayed 1 night in Oct 2024

10/10 Excellent

Liu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well i like people the most. Everybody was super helpful. I would like to thank Wael from the reception especially. He did the best for me. i wanted to do a late check out, thankfully they gave us more time. Also the sunset over the Luxor temple and Nile was spectacular. room was clean, spacious and very comfortable, breakfast buffet was very good and nice swimming pool on the rooftop.
Stayed 1 night in Oct 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Susanna hotel The location, comfort, and hospitality were outstanding. A special thank you to Beshoy for making my experience unforgettable; his attentiveness and kindness truly made a difference.and nice swimming pool on the rooftop I highly recommend this hotel to anyone visiting!"
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The location is great. The view was amazing. The room was spacious and clean. Wi-Fi was fast. I recommend this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, walking distance from Luxor Temple. The bus station and train station are a few hundred meters away. The Luxor Temple and the Nile can be seen directly from the room's balcony. The view is very nice. The room was clean, the bathroom was also very clean and equipped (shampoo, shower). The room service is excellent, the breakfast is very delicious. Mohamed at the restaurant d and helpful. I recommend it to everyone who is looking for an affordable good hotel in the center.
Stayed 1 night in Oct 2024

10/10 Excellent

Deonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to Luxor temple, close to the Nile and commerce and restaurants. very attentive and helpful staff. I kept the bags until the night at the reception free of charge as check out is 12:00. the hotel bed is also very good., good value for money and nice swimming pool on the rooftop.
Stayed 1 night in Oct 2024

10/10 Excellent

Palph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant terrace they have is beautiful, it has a spectacular view in the mornings, afternoons and nights. The staff was very friendly and helpful at all times. room was clean, spacious and quiet, breakfast buffet was good, good WiFi service for free worked in any place in the hotel and nice swimming pool on the rooftop
Stayed 1 night in Oct 2024

10/10 Excellent

Bayer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location directly facing Luxor temple and sphinx avenue, room was clean and comfortable, staff very helpful and freindly, breakfast buffet was very good and nice rooftop with swimming pool
Stayed 1 night in Oct 2024

8/10 Good

Xavier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly staff. No room service provided. Good breakfast included. Language barrier with most staff.
Stayed 2 nights in Apr 2023

2/10 Terrible

Nieves

Stayed 1 night in Jan 2023

6/10 Okay

Julie

Stayed 1 night in Dec 2022

6/10 Okay

Elvia

Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their laundry service is fast compared to the rest of the Egyptian hotels we’ve stayed at where they air dry our laundry.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
At check-in, they had no record of my reservation even though Expedia had confirmed the reservation and a reservation number generated. They asked me to provide the confirmation email. Luckily I had one confirmation email in my saved mail. Next, they said I had the option to pay at check-in or at check-out, I chose the latter which in usual in the US. I was then informed that WiFi is available without charge only if it’s used in the hotel lobby. However, should I chose to use it in my room where I spend my time and would need it most, i would have to pay for it. On the third day of my stay, I was stopped in the lobby and was informed that the decision to pay at checkout was changed and that payment was required now. I presented my credit card to pay the bill but they said that their cred card processor was not working, so I then tendered cash for the full amount. I just assumed that they did not have cash on hand and wanted some immediately which was the reason for the abrupt change of policy. On my final day at the hotel, checkout was at 12 noon but the woman at the desk found it fit to call me at 11:45 even though I was not in violation of the check-out time of 12 noon. Travellers expect the honest experience of other travellers to assist them in their decision making (I know I do). Therefore, with that in mind my advise is to stay away from the Susanna hotel at Luxor. Allan Alexander Georgia, USA
Stayed 3 nights in Apr 2019

8/10 Good

André, rio de janeiro, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxor Temple at breakfast
Very beautiful hotel. In front of Luxor Temple, you can see it from your room, or in the breakfast floor (top floor). In the city's center, close to many restaurants, shops, very ease to find. Helpfull staff.
top floor!
entrance
bedroom

8/10 Good

Khanh Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities
great location!
room is small and can be noisy from the traffic below but hotel is in great location. Close to all major attractions and markets.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location
This hotel was in the perfect location for a visit to all the sites in Luxor. The staff was friendly and helpful, but the hotel wasn't fancy. If you're looking for a simple place to stay, I would recommend this. The breakfast area has a wondeful view of the temples and sunset over the Nile and the pool would have been great if we had brought out swimsuits!

8/10 Good

r, London

Liked: Cleanliness, property conditions & facilities, room comfort
Good base for Luxor
Next to Luxor Temple, great view and good base for Luxor if only a short stay and arriving/departing via train (easy walk to station). Staff slightly too pushy on trying to sell a balloon ride (although not untypical for Luxor) and a bit haphazard in the way they dealt with checking in and taking payment. However, the West Bank tour booked through the hotel was fairly good. The guide took a little while to warm up after we instructed where we wanted to visit (which differed from where he expected to take us) but gave good information. Note taxes/fees of 25% are not included in the booking charge on Expedia (would be good if Expedia pointed this out clearly when booking).

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
rooms too small
The room is far too small, and it claimed to have wifi access, but in fact, it only has wifi in reception, not in the room. Sort of convenience location, near the temple, but window facing the street, very noisy. The only highlight I would say is the balcony on the roof, nice to have breakfast there in the morning to overlook the Nile.

8/10 Good

Anders Carl Fredrik

Stayed 4 nights in Jul 2024

8/10 Good

Suenaga

Stayed 2 nights in Sep 2023

8/10 Good

Daniela

Liked: Staff & service
Disliked: Cleanliness
La terrazza con vista su Nilo e tempio. Poco rumore.
Stayed 5 nights in Feb 2023

8/10 Good

Arelatensis, Montpellier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique pour cet hôtel idéalement situé devant le temple de Louxor, près du bazar. Belle vue sur la terrasse pour le petit déjeuner (: à améliorer). Dommage que le bruit de la porte de l'ascenseur résonne dans les chambres, un effort d'insonorisation s'impose
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal y el servicio del hotel recomendable..
Stayed 1 night in Nov 2019

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Address
52 Mabed El Karnak, Luxor
Location
Luxor