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Arc House Madrid

1.0 star property
Hotel connected to a railway/underground station in Madrid

Photo gallery for Arc House Madrid

Exterior
Interior
Fridge, microwave
1 bedroom, free WiFi, bed sheets
1 bedroom, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$150
includes taxes & fees
30 June - 1 July

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for One bed in a Mix Shared Dormitory for 4 people

One bed in a Mix Shared Dormitory for 4 people

One bed in a Mix Shared Dormitory for 4 people

Highlights

Air conditioning
Heating
Separate bedroom
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 8 people

1 bedroom, free WiFi, bed sheets

One bed in a Mix Shared Dormitory for 8 people

Highlights

Air conditioning
Heating
Separate bedroom
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

Basic Triple Room

Highlights

Air conditioning
Heating
Separate bedroom
Wardrobe
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One bed in a Mix Shared Dormitory for maximum 10 people

1 bedroom, free WiFi, bed sheets

One bed in a Mix Shared Dormitory for maximum 10 people

Highlights

Air conditioning
Heating
Separate bedroom
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
Separate bedroom
6 bathrooms
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for One bed in a Mix Shared Dormitory 12 people

1 bedroom, free WiFi, bed sheets

One bed in a Mix Shared Dormitory 12 people

Highlights

Air conditioning
Heating
Separate bedroom
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 6 people

1 bedroom, free WiFi, bed sheets

One bed in a Mix Shared Dormitory for 6 people

Highlights

Air conditioning
Heating
Separate bedroom
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for One bed in a Female Shared Dormitory for 8 people

1 bedroom, free WiFi, bed sheets

One bed in a Female Shared Dormitory for 8 people

Highlights

Air conditioning
Heating
Separate bedroom
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

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About the area

Map
CALLE DE LA VICTORIA 2, Madrid, Madrid, 28002

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 km
  • Gran Via - 6 min walk - 0.6 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Carmela - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪Cafe & Tapas - ‬1 min walk
  • ‪La Catedral - ‬1 min walk

About this property

Arc House Madrid

Hotel near Puerta del Sol
Close to Gran Via and Plaza Mayor, Arc House Madrid has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out, a TV in reception and luggage storage
  • Tour/ticket information, a vending machine and concierge services
  • Multilingual staff and smoke-free property
Room features
All guest rooms at Arc House Madrid have comforts, such as air conditioning, as well as
Extra conveniences in all rooms include:
  • Heating and daily housekeeping

Languages

English, Portuguese, Spanish

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  • Air conditioning
  • Soundproof rooms
7.8 out of 10, Good, 57 reviews
The price is AU$101
includes taxes & fees
15 June - 16 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached shared bathroom
  • Hair dryer (on request)

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 4
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
  • Late check-out fee: EUR 4 (subject to availability)
  • Towels fee: EUR 3 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arc House Madrid Hotel
Arc House Madrid Madrid
Arc House Madrid Hotel Madrid

Frequently asked questions

Is Arc House Madrid pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Arc House Madrid ?

As of 14 June 2025, prices found for a 1-night stay for 2 adults at Arc House Madrid on 24 June 2025 start from AU$150.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arc House Madrid ?

Arc House Madrid doesn't offer parking.

What time is check-in at Arc House Madrid ?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available from 10:00 AM to 10:30 AM for a fee of EUR 10.

What time is check-out at Arc House Madrid ?

Checkout is at 10:00 AM. Late checkout is available for EUR 4 (subject to availability).

Where is Arc House Madrid located?

Located in Madrid Centro, this hotel is steps away from Calle de Alcalá and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sol Station and Sevilla Station are within a 5-minute walk.

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Arc House Madrid Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 35 out of 77 reviews
Rating 8 - Good. 15 out of 77 reviews
Rating 6 - Okay. 5 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 17 out of 77 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10

Nice place
Stayed 1 night in Apr 2025

8/10

Really friendly helpful staff in very convenient location
Stayed 3 nights in Dec 2024

10/10

Very good
Stayed 1 night in Nov 2024

10/10

I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Stayed 1 night in Aug 2023

2/10

The property never allowed me to stay they would not open the door worst experience ever
Stayed 2 nights in Aug 2024

2/10

I wrote explaining I was not going to be able to show and please change the Reservation or Canceled they Never got back to me, not even for being polite
Stayed 1 night in Feb 2025

2/10

Noisy and really bad customer/front desk service
Stayed 1 night in May 2024

2/10

We suffered discrimination in this hostel because we are Iranian and as Iranians we don’t have credit cards on our name. we planning to sue them. As Iranians we are victims of geopolitical pressure not allowing us to have access to international cards and this hostel took our money and rejected us for our lack of rights as Iranians. This is racism at his best
Stayed 1 night in Jul 2023

2/10

Very bad and unprofessional service

2/10

DO NOT STAY HERE IF YOU VALUE SLEEP AND PEACE OF MIND!!! The staff was incredibly argumentative and gave multiple misrepresentations and tried to charge me for things that did not exist as possibilities to be charged for. They will blame it on not understanding. I never got more than three hours of sleep here. In addition to the noise from the street below (the room has very poor soundproofing) and the other guests' loud snoring, I also would have to flick away bugs from my bed while I lay awake at night. They do not have ample restroom facilities either. After the men's shower flooded, I was told I had to use the women's shower. Moreover, they shut off the water in the only bathroom, meaning the toilets could not flush and I could not wash my hands. Paying an extra amount to purchase a new hotel and check out early was well worth it for my health and sanity.
Stayed 3 nights in May 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 4 nights in Feb 2025

8/10

Stayed 1 night in Jan 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 6 nights in Dec 2024

10/10

Stayed 2 nights in Nov 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Nov 2024

2/10

Stayed 1 night in Nov 2024

6/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Oct 2024

10/10

LO MEJOR LOS CHICOS DE RECEPCION
Stayed 1 night in Oct 2024

10/10

Buenas camas. Muy limpio ,tranquilo y una excelente atención al cliente
Stayed 1 night in Sep 2024