See all properties

Polana Serena Hotel

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Polana Serena Hotel

Exterior
Standard Room
3 restaurants, breakfast, lunch, dinner served; sushi
Front of property
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Parking included
  • Air conditioning
The current price is AU$356
includes taxes & fees
20 June - 21 June

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Bathrobes
Private bathroom
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Avenida Julius Nyerere 1380, Maputo, 00100

What's nearby

  • Geology Museum - 15 min walk - 1.3 km
  • Eduardo Mondlane University - 2 min drive - 1.9 km
  • Maputo Central Market - 2 min drive - 1.9 km
  • Maputo Cathedral - 3 min drive - 3.0 km
  • Maputo City Hall - 3 min drive - 3.0 km

Getting around

  • Maputo (MPM-Maputo Intl.) - 8 min drive

Restaurants

  • â€ȘCafe Estoril - ‬7 min walk
  • â€ȘMundo's - ‬8 min walk
  • â€ȘRestaurante ABFC - ‬9 min walk
  • â€ȘBackroom - ‬9 min walk
  • â€ȘKFC - ‬17 min walk

About this property

Polana Serena Hotel

Luxury hotel
A terrace, a garden and a hair salon are just a few of the amenities provided at Polana Serena Hotel. Indulge in a massage, a facial and a body treatment at Serena Maisha, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and sushi. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, car hire on-site and a bar. In addition to a business centre and a steam room, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a front desk safe
  • Massage treatment rooms, a 24-hour front desk and a gift shop
Room features
All 153 rooms have comforts, such as 24-hour room service and air conditioning, in addition to thoughtful touches, such as separate sitting areas and bathrobes.
More amenities include:
  • Bathrooms with Jetted bath and free toiletries
  • LCD TVs with premium channels
  • Separate sitting areas, free infant beds and electric kettles

Languages

Afrikaans, English, French, German, Portuguese, Spanish, Swahili

Similar properties

Exterior

Radisson Blu Hotel & Residence, Maputo

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 353 reviews
The price is AU$365
includes taxes & fees
20 June - 21 June
Radisson Blu Hotel & Residence, Maputo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aquarius
  • Delagoa Fine Dining
  • Varanda All Day Dining

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1922
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 75-per cent of room rate for check-in between midnight and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: MZN 200 per person (one way)
  • Late check-in fee: 75 per cent of room rate for check-in between midnight and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 400000611

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Polana Serena
Polana Serena Hotel
Polana Serena Hotel Maputo
Polana Serena Maputo
Polana Serena Hotel Hotel
Polana Serena Hotel Maputo
Polana Serena Hotel Hotel Maputo

Frequently asked questions

Does Polana Serena Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Polana Serena Hotel?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Polana Serena Hotel on 20 June 2025 start from AU$355.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Polana Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Polana Serena Hotel?

Self-parking is free at this property.

What time is check-in at Polana Serena Hotel?

Check-in start time: noon; check-in end time: midnight. Late check-in is available from midnight to 6:00 AM for a fee of 75%.

What time is check-out at Polana Serena Hotel?

Checkout is at 10:00 AM.

Does Polana Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MZN 200 per person applies.

Where is Polana Serena Hotel located?

Situated in Maputo, this luxury hotel is within 1 mile (2 km) of Vila Algarve, Geology Museum and NĂșcleo de Arte. Museum of Natural History and Shopping 24 are also within 1 mile (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Polana Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 225 reviews
Rating 8 - Good. 69 out of 225 reviews
Rating 6 - Okay. 17 out of 225 reviews
Rating 4 - Poor. 7 out of 225 reviews
Rating 2 - Terrible. 4 out of 225 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel altogether.
Stayed 1 night in Aug 2024

10/10 Excellent

Nelia

Perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I’ve stayed in. Staff goes above and beyond to help and make you feel welcome and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ngowari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The staff was extremely professional and helpful!
Stayed 4 nights in Oct 2024

10/10 Excellent

Issa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, respectful staff and quite professional!! Love the people and the hotel!!
Stayed 5 nights in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit whilst on business. Great location and the staff are highly attentive.
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Polana Hotel was a beautiful hotel and the staff was excellent. Loves the history and that it has been in service for 100 years.
Stayed 2 nights in Apr 2023

8/10 Good

Sylvie

Liked: Amenities
No toiletries on the room unlike other Serena hotels
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan Baptiste

Liked: Staff & service, amenities, property conditions & facilities
Excellent !
Stayed 5 nights in Nov 2023

10/10 Excellent

Amina

Liked: Staff & service, property conditions & facilities
The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!
Stayed 4 nights in Dec 2023

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Midweek break in Maputo

Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.
Stayed 4 nights in Feb 2024

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Polana is a legend
Stayed 4 nights in Jun 2023

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort

Stylish heritage hotel, but breakfast issues

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.
Stayed 3 nights in Jan 2025

6/10 Okay

Mohamad

Not worth the price, outdated
Stayed 5 nights in Jun 2023

6/10 Okay

Trond

Stayed 3 nights in Mar 2025

10/10 Excellent

Nelia

Stayed 3 nights in Feb 2025

10/10 Excellent

Alfredo

Stayed 2 nights in Dec 2024

10/10 Excellent

Ibiye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

JĂžrn

Stayed 3 nights in Oct 2024

10/10 Excellent

Mas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Loris

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

John

Stayed 3 nights in Mar 2024

10/10 Excellent

Marnix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Sin Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

incrĂ­vel!!!
Stayed 1 night in Feb 2024