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"This hotel is in a quiet location with plenty of free parking. The staff are very pleasant and the rooms are clean with comfortable beds. The building looks a bit tired but this hardly matters and it’s very good value overall."

"Nice central location. "

"This was a weekend away with my wife, the hotel is located in the centre of Great Malvern. The hotel is located on a quite road next to the Abbey, when we arrived Just before 1 pm, we were able to book in early as our room was ready, which was a bonus. I had completed the online booking in form prior to travel the day before, so when we arrived I only had to register the car, signed the registration document and give my credit card for pre-authorisation, so from arrival to being booked in was completed in a couple of minutes. I had booked afternoon tea for 1pm on the day of arrival, this was very good and the sandwiches were fresh and the small cakes were excellent, my only criticism would be there was no table cloth on the table, which took away from the overall look of the presentation. We were give a table with a window view of the valley and plain below the town. The food quality in the hotel was very good and staff service is excellent A visit to the Abbey is well worth a visit and also the Abbey gardens (located just behind the theatre) are very nice to walk a round on a pleasant which we had had on the Sunday. I was lucky to be able to book for a show in the forum theatre on the Sunday afternoon. The Town of Great Malvern is a lovely little town with a good selection of Restaurants and cafes and also boutique shops, I can recommend Peppe’s Italian Restaurant, we had an excellent meal here on Saturday night. This is just a five minute walk from the hotel."

"I loved this hotel. Its quirky, but in a lovely way. And i was lucky to be upgraded, so i had a suite with a separate shower room and a roll top bath. The selection of wines/drinks/snacks in the room were of good quality, and whilst i did not consume, due to work commitments, i would in the future. The restaurant attached served lovely, locally sourced food at a reasonable price. And the location of the hotel meant you were walking distance into town, and 20 minutes walk from the train station. I will stay here again."

"Beautiful and clean room. Excellent space and we really enjoyed our stay. The staff were helpful and friendly. "

"Really warm welcome from staff and when the big bath in our suite had an issue with water temperature, they switched us to an alternative room immediately. Thoroughly enjoyed our stay and will return."

"Lovely food on site. Amazing views ,ideally.place for river walk or shops. Feels like a lovely step back in time - Still have keys for the doors. Quaint but with all the facilities needed for a very relaxing break."

"Excellent hotel! Best Holiday Inn Express that I have stayed at. Really well thought out space in bathroom and room, including set place for hairdryer in front of a mirror. Very comfortable bed and fabulous breakfast! Great dining area and exceptionally friendly and helpful staff. "

"Great space. Helpful staff. Very well thought off hotel. Mentioned it was for anniversary and they decorated the room and made our stay special. Lovely decor. Really enjoyed it. "