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The Chen Melbourne - Art Series

4.5 star property
Luxury Melbourne hotel in Box Hill with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chen Melbourne - Art Series

Rooftop terrace
Exterior
Lobby
Minibar, in-room safe, desk, blackout curtains
Fridge, electric kettle, cookware/dishes/utensils

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is AU$147
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Chen Queen

Minibar, in-room safe, desk, blackout curtains

Chen Queen

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chen King, Balcony

Minibar, in-room safe, desk, blackout curtains

Chen King, Balcony

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds (Chen)

Minibar, in-room safe, desk, blackout curtains

Twin Room, 2 Queen Beds (Chen)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chen Deluxe King, Balcony

Minibar, in-room safe, desk, blackout curtains

Chen Deluxe King, Balcony

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chen Deluxe King

Minibar, in-room safe, desk, blackout curtains

Chen Deluxe King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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4 Dec - 5 Dec
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About the area

Map
850 Whitehouse Rd, Box Hill, VIC, 3128

What's nearby

  • Box Hill Central - 2 min walk - 0.2 km
  • Box Hill Hospital - 9 min walk - 0.8 km
  • Doncaster Shopping Centre - 4 min drive - 4.5 km
  • Deakin University - 6 min drive - 4.7 km
  • Melbourne Cricket Ground - 15 min drive - 18.8 km

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Fountains Restaurant - ‬6 min walk
  • ‪Zero Mode - ‬1 min walk
  • ‪Maru - ‬11 min walk
  • ‪Indochine Vietnamese Restaurant - ‬11 min walk

About this property

The Chen Melbourne - Art Series

Luxury hotel near Box Hill Hospital
Located close to Deakin University and Doncaster Shopping Centre, The Chen Melbourne - Art Series provides a rooftop terrace, dry cleaning/laundry services and a bar. The on-site restaurant, Zero Moda, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
You'll also enjoy perks such as:
  • Swimming pool with sunloungers
  • Self-parking (surcharge), an outdoor pool and luggage storage
  • A 24-hour front desk, smoke-free property and a lift
  • Concierge services and tour/ticket information
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 100 rooms offer comforts such as air conditioning and dressing gowns, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Fridges, cookware/dishes/utensils and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 20 per day)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Golden Lilly
  • Zero Moda

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 49-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: AUD 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

Does The Chen Melbourne - Art Series have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at The Chen Melbourne - Art Series?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Chen Melbourne - Art Series on 8 Dec 2024 start from AU$147.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Chen Melbourne - Art Series pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chen Melbourne - Art Series?

Self-parking is available for AUD 20 per day. Limited spots are available.

What time is check-in at The Chen Melbourne - Art Series?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Chen Melbourne - Art Series?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is The Chen Melbourne - Art Series located?

Located in Box Hill, this luxury hotel is 0.4 mi (0.7 km) from Box Hill Hospital, and within 3 mi (5 km) of Doncaster Shopping Centre and Deakin University. Swinburne University of Technology and Melbourne Cricket Ground are also within 12 mi (20 km). Box Hill Station is 6 minutes by foot and Mont Albert Station is 16 minutes.

The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 402 out of 646 reviews" "
Rating 8 - Good. 179 out of 646 reviews" "
Rating 6 - Okay. 38 out of 646 reviews" "
Rating 4 - Poor. 15 out of 646 reviews" "
Rating 2 - Terrible. 12 out of 646 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Hyangmae

Liked: Staff & service
Disliked: Cleanliness
Bit dirty and no water at the room
Stayed 6 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ed

Stayed 1 night in Aug 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great property but restaurant was closed the whole time we were there. So - no coffee, no drinks, no meals etc
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful,especially the beautiful lady at the front desk…I wish her well with her new baby
Stayed 2 nights in Aug 2024

10/10 Excellent

shinae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 1 night in Aug 2024

10/10 Excellent

Shadreck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 4 nights in Jul 2024

10/10 Excellent

johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

4/10 Poor

Yik Ka

Disliked: Cleanliness, property conditions & facilities
Easy to get around. Not clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad, room is pretty large and quiet
Stayed 3 nights in Jun 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Clean, comfortable and convenient. Staff were efficient and attentive.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptional
Stayed 3 nights in Jun 2024

6/10 Okay

Lili

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Glenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazingly helpful knowledgeable and friendly
Stayed 3 nights in May 2024

10/10 Excellent

Maksud

Liked: Cleanliness, property conditions & facilities
Great cozy place to stay. Definitely recommended
Stayed 1 night in May 2024

10/10 Excellent

jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, bed and towels etc. Only issue was that there was no kettle for my cup of tea. The coffee maker was messy and water not hot enough for tea. If there was a small microwave, I could have heated it. Good to have the fridge and milk supplied.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Stayed 2 nights in Apr 2024

10/10 Excellent

Abbas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great It was home away from home Thank you very much
Stayed 2 nights in Apr 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

HEQUN

Business traveller
Liked: Staff & service
Cleaning was a little disappointing, they have daily cleaning but only changes of the towels not vacuum at all.
Stayed 9 nights in Apr 2024

6/10 Okay

Tarryn

Travelled with partner
Liked: Staff & service
The roof top pool was amazing. Could be a little bit warmer in temperature since Melbourne is so cold at the moment. And gym was a little rusted and out of date. Never received my bond back after my stay there even though the reception staff said I would get it refunded.
Stayed 3 nights in May 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpretentious Art
Easy access, friendly staff, clean & comfortable room. Lovely pool area but would be lovely if gym was on pool level. My only mark down was I didn’t have any milk.. special note - nice pens 🙏
Stayed 2 nights in Apr 2024

General hotel information

Reasons to Book
Spacious Rooms & Outdoor Pool
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.5