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Turnkey Accommodation - Victoria Harbour Docklands

4.5 star property
Waterfront Melbourne apartment in Docklands with a fitness centre

Photo gallery for Turnkey Accommodation - Victoria Harbour Docklands

Indoor pool, pool loungers
Executive Two Bedroom One Bathroom Apartment | City view
Executive Two Bedroom One Bathroom Apartment
Interior
Executive Two Bedroom Two Bathroom Apartment | Private kitchen
Located close to Marvel Stadium and Melbourne Convention and Exhibition Centre, Turnkey Accommodation - Victoria Harbour Docklands provides a corner/local shop, a terrace and a garden. For some rest and relaxation, visit the sauna or the hot tub. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Hot tub
  • Pool
  • Gym
  • Laundry
  • Air conditioning

Room options

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9.4 out of 10, Exceptional, (332)
The price is AU$206
includes taxes & fees
12 Feb - 13 Feb
Turnkey Accommodation – North Melbourne
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About the area

Map
888 Collins Street, Docklands, VIC, 3008

What's nearby

  • Collins Street - 6 min walk
  • Marvel Stadium - 10 min walk
  • Melbourne Convention and Exhibition Centre - 14 min walk
  • Crown Casino - 2 min drive
  • Melbourne Central - 4 min drive

Getting around

  • Flagstaff Station - 3 min drive
  • Southern Cross Station - 13 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪In a rush ANZ - ‬10 min walk
  • ‪Tsukino Shizuku - ‬3 min walk
  • ‪Chia Chia - ‬3 min walk
  • ‪Squires Loft Docklands - ‬5 min walk
  • ‪Min the Cafe - ‬1 min walk

About this property

Turnkey Accommodation - Victoria Harbour Docklands

Luxury apartment near Collins Street
Marvel Stadium and Melbourne Convention and Exhibition Centre are located near Turnkey Accommodation - Victoria Harbour Docklands, which provides a corner/local shop, a terrace and a garden. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • An indoor pool with sunloungers
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • A computer station, luggage storage and ATM/banking services
  • Barbecues, a lift and multilingual staff
  • Guest reviews give good marks for the overall condition
Room features
All guest rooms at Turnkey Accommodation - Victoria Harbour Docklands include comforts, such as furnished balconies and air conditioning, as well as perks, such as separate sitting areas and separate dining areas.
More amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 51-inch LCD TVs with Netflix and DVD players
  • Separate sitting areas, separate dining areas and kitchens

Languages

Chinese (Mandarin), English, French

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
There is no front desk at this property
The check-in location differs from the property location; go to: [7 Caravel Lane, Docklands]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 70.00 per vehicle (one-way)
  • Self-parking fee: AUD 15.00 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Turnkey Accommodation Victoria Harbour Docklands Apartment
Turnkey Accommodation Harbour Apartment
Turnkey Accommodation Victoria Harbour Docklands
Turnkey Accommodation Harbour
Turnkey Accommodation Docklands
Turnkey Accommodation Victoria Harbour Docklands
Turnkey Accommodation - Victoria Harbour Docklands Apartment
Turnkey Accommodation - Victoria Harbour Docklands Docklands

Frequently asked questions

Does Turnkey Accommodation - Victoria Harbour Docklands have a pool?

Yes, this property has an indoor pool.

Is Turnkey Accommodation - Victoria Harbour Docklands pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Turnkey Accommodation - Victoria Harbour Docklands?

Self-parking is available for AUD 15.00 per night.

What time is check-in at Turnkey Accommodation - Victoria Harbour Docklands?

Check-in start time: 2 PM; check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Turnkey Accommodation - Victoria Harbour Docklands?

Checkout is at 10 AM.

Does Turnkey Accommodation - Victoria Harbour Docklands provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 70.00 per vehicle applies.

Where is Turnkey Accommodation - Victoria Harbour Docklands located?

Located in Docklands, this luxury apartment building is within a 10-minute walk of Collins Street and Marvel Stadium. Melbourne Convention and Exhibition Centre and Crown Casino are also within 1 mile (2 km). Southern Cross Station is 13 minutes by foot and Flagstaff Station is 24 minutes.

Turnkey Accommodation - Victoria Harbour Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and suitable for a family who wish to have some of their meals in rather than out. Easy access to city & other locations via excellent tram services. No air conditioning in second bedroom & having to collect the keys from a different location were minuses.
Stayed 6 nights in Jan 2020

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The views and closeness to everything. The views and closeness to everything.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had Foxtel in the main lounge room and in my bedroom had YouTube and Netflix Many apartments Ive stayed in do not have this luxury
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city holiday.
Lovely apartment, great view over Docklands and the city. Comfortable beds, good shower pressure, great kitchen (full size fridge, oven, microwave, dish drawer dishwasher). Pool and spa in the building.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent. Our room has an excellent view to the docklands and nearby area including marvel stadium. Property condition is great too! The only problem I think is you need to pick up and return key from and to another location which can be a fuss if you are not driving (even if you are driving it’s quite confusing to drive in Melbourne). And the communication with the property is confusing too as they ask you to return key to 34 Caravel Lane but you can’t find this number on the lane, and when I found one of their office on 37 they said I should return to 7
Stayed 1 night in May 2019

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Nice property, check-in and payment a problem
No issues with the property itself but it is managed by a company that is not on-site. They were very flexible about check-in time and were easy to contact, but the directions on the confirmation email were very unclear about the fact you need to collect keys from a location about 1km from the actual property. I was left standing in the street for 20mins at 9.30pm waiting for someone to come and let me in. Given this is a work trip I also need a tax invoice which so far I have been unable to get. But the property is nice and the service company super helpful....just be aware of what you are buying
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Extremely disappointed as we were moved to a completely different location that wasn’t anywhere near as good, causing us problems with transportation this created more problems with time schedules along with numerous other obstacles. we intended to extend our stay at our original location quickly decided not too as the forced change in location felt like a down grade from a 4.5 star to a 3 star, there were many things broken not working or just not available, the floor plan didn’t suit our needs, there wasn’t even a light switch for the master bedroom the bedside lamp didn’t work there was no rain head shower nor a light the en-suite vanity light was inadequate I wasn’t able to apply cosmetics. 2 of The balcony sliding doors could not be opened, there was not breakfast at all, the fridge was old didn’t work properly. We had tickets and missed over half the show due to all these issues I’d like to be completely refunded for our stay.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues. Easy to access and great location. Hardest part is the requirements of this review
Stayed 1 night in Feb 2019

6/10 Okay

Sandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We were moved out of the property we booked the day prior to another, the reason given was ‘maintenance’ which is industry speak for over booking. The new apartment had filthy windows, terrible beds and the lock to the balcony was broken
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
On pickup met a cleaner for keys n that was a stuff around n he was 30mins late kept getting told he was 2 mins away :$ , then First night Used the vaccum to clean up crumbs and turned it on n it blow up, hasn’t been cleaned out for ages I would expect it empty, have called a number many times as I thought fire brigades were gonna come because of the smell but lucky for alarms never went off, but have no front desk to call n number was ringing out n kept ringing out wanted to inform them right away still haven’t answer my calls n checked out 2 days ago, I replaced it with a broom n shovel , 3 day stay with 2 kids 4 towels n when asked at managers office if I could get any from anywhere was told it’s not a motel so went n brought 4 more, the bedroom with balcony was really nice but the room gets hotter than a sauna no aircon from lounge won’t cool it down :(, when I arrived i paid 50 extra for late check out 2pm, they call on last day at 12.15 asking when I’m leaving my parntner was at work so I couldn’t leave till 1.30 wasn’t standing on streets with kids n lots n lots of laugAge she said ok fine but It’ll be an extra 100 because the lady that booked me was new n should have f charged 150 late stay not 50, if you I knew that I would of booked another night 200 to check out at 2pm instead of 12 :& she said to ring her after I check out have been calling her ever since n no answer or call back put keys in letterbox, if they charge me the extra 150 I won’t be very happy :$ :@
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The 2bed apartment was excellent- very well laid out and with everything we needed. Free tram at the front door. Supermarket around the corner. Only drawback is the check in ... being a good 15 minute walk away
Stayed 4 nights in Feb 2019

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, good location
Great apartment that is very clean and tidy. Next to tram station which goes straight to CBD. On site facility including the pool and gym is of high quality. The only complaint is that checkin location is not on site.
Stayed 2 nights in Dec 2018

8/10 Good

Suneel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Fantastic accommodation. Modern interiors and very comfortable stay. Ideally located with access to tram to take you around the CBD in Melbourne There was an issue, however, with the first night's stay as the apartment that was booked was not available for some reason. After a long flight from the US, this mishap was quite frustrating and we had a wait for about an hour before an alternate accommodation was provided. The alternate accommodation which was in an excellent location with a beautiful view of the harbor was nice but just not as great as the one we had booked. Since we were there in Melbourne for just a few days with activities and trips planned out during the day, we could not personally move to the booked accommodation the following day. The staff did the move for us and although we were apprehensive at first to having someone else move our belongings, the staff did a superb job with the move.. While I was not happy with the initial delay and the move, I found the staff to be extremely helpful and courteous and made every effort to compensate us for the inconvenience. I would definitely recommend this place.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good Needs better cleaning services though Glass of water left beside main bed Not spotless at all!
Stayed 5 nights in Nov 2018

10/10 Excellent

Tanya, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice property, lovely outlook over the city great amenities but no hairdryer in room
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

2/10 Terrible

Rachel, NSW

Disliked: Property conditions & facilities, room comfort
Terrible
Got Double beds instead of queens , no hot water in any shower for the whole weekend. Very small apartment, and it’s on wrong side of Docklands , like no restaurant or shops ... don’t won’t to stay that side of Docklands or that apartment again ...
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Apartment stay with city views
The apartment was excellent with very good city views, close to city and shops, public transport nearby. My only comment is no room maintenance at all in the 15 days stay and it was done only when explicitly asked after 15 days.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, easy to find.
Always good to stay in docklands
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good! Clean, new and great view. Would recommend this apartment to everyone
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a great location! The apartment had great facilities to make our stay very comfortable. The views were stunning & the pool area beautiful. The only suggestion would be to check the programs previous guests have saved on the FOXTEL box - the ones stored were not appropriate for family viewing.
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Modern apartment close to trams
Good things first: great heated pool, nice rooms, excellent entertainment (got netflix foxtel and youtube), free (fast) wifi, nice water pressure, great washing machine and dryer, nice city view, close to trams, there's Woolworths close by. Now, the negatives: called the day before and was told to call 30 mins before arriving, did that and asked to go straight to property, only to be told when we got there that we need to go back to check in place, it is not far but when you have light festival in docklands and sport going on at etihad stadium turns out to be a nightmare - took us 30 mins or so to get back there, still wondering why not just tell us to come here in the first place. was booked for 2 bed 2 bath but got 2 bed 1 bath, misleading info. limited cutlery and utensils, no can opener / peeler, only 2 teaspoons, but lots of knives. top shelf in the kitchen and wardrobe not for normal people, they're too high. if they improve these, won't hesitate to come back.
Stayed 6 nights in Jun 2017

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view!!
Apartment was beautiful with amazing views of the city. I will definitely stay here again!! Thanks for your immediate attention and accommodating, my mistake with picking up the keys. Your assistance was greatly appreciate Julian!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient apartment
So convenient and free zone tram station is at the doorstep. Apartment is very clean and spacious. The only thing is that you need to bring your own hairdryer and slippers.
Stayed 3 nights in Sep 2018