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Camino Real Polanco Mexico

4.5 star property
Family-friendly Mexico City hotel in Reforma with 5 restaurants

Photo gallery for Camino Real Polanco Mexico

Junior Suite Superior
Exterior
Bar (on property)
Private pool
Bar (on property)
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
The current price is AU$384
includes taxes & fees
8 Feb - 9 Feb

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Superior King

View from room

Deluxe Superior King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Garden view

Master Suite

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Superior Garden View Two Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Chapultepec

Suite Chapultepec

Suite Chapultepec

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
  • 117 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King

Deluxe Superior Garden View King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Camino Real Club Dos Camas

Camino Real Club Dos Camas

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior Double Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta

Suite Fiesta

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes Superior

Suite Virreyes Superior

Suite Virreyes Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior King Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Two Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Superior Two Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes

Premium bedding, minibar, in-room safe, desk

Suite Virreyes

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Premium bedding
Hairdryer
  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club King

Camino Real Club King

Camino Real Club King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior

Junior Suite Superior

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior King

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Grand Fiesta Americana Chapultepec

Hot tub
Spa
Free WiFi
Restaurant
9.4 out of 10, Exceptional, 1,011 reviews
The price is AU$404
includes taxes & fees
1 Mar - 2 Mar
Grand Fiesta Americana Chapultepec
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About the area

Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590

What's nearby

  • Chapultepec Castle - 12 min walk
  • Parque Zoologico de Chapultepec - 16 min walk
  • Angel of Independence Monument - 2 min drive
  • Auditorio Nacional - 4 min drive
  • Soumaya Museum - 4 min drive

Getting around

  • Mexico City Buenavista Station - 15 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Cafe Tamayo - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪Centro Castellano - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Huerta Polanco - ‬5 min walk

About this property

Camino Real Polanco Mexico

Eco-certified family-friendly hotel near Chapultepec Castle
Located close to Tamayo Museum of Contemporary Art and Museo de Arte Moderno, Camino Real Polanco Mexico provides a terrace, an art gallery on-site and shopping on-site. Treat yourself to spa services, such as a manicure/pedicure, a facial or a massage. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with 2 coffee shops/cafes and a garden.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Babysitting (surcharge), ATM/banking services and a reception hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 712 rooms have comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No lift
  • Tile flooring in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 490 for adults and from MXN 267 for children
  • Valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Frequently asked questions

Does Camino Real Polanco Mexico have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Camino Real Polanco Mexico?

As of 3 Feb 2025, prices found for a 1-night stay for 2 adults at Camino Real Polanco Mexico on 8 Feb 2025 start from AU$384.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Camino Real Polanco Mexico pet-friendly?

No, pets are not allowed at this property.

How much is parking at Camino Real Polanco Mexico?

Self-parking is free at this property.

What time is check-in at Camino Real Polanco Mexico?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Camino Real Polanco Mexico?

Checkout is at noon.

Where is Camino Real Polanco Mexico located?

This family-friendly Mexico City hotel is located in the historical district, within a 15-minute walk of Museo de Arte Moderno, Tamayo Museum of Contemporary Art and Chapultepec Castle. Parque Zoologico de Chapultepec and Angel of Independence Monument are also within 1 mi (2 km). Chapultepec Station is 16 minutes by foot and Sevilla Station is 18 minutes.

Camino Real Polanco Mexico Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1894 out of 2517 reviews
Rating 8 - Good. 393 out of 2517 reviews
Rating 6 - Okay. 134 out of 2517 reviews
Rating 4 - Poor. 42 out of 2517 reviews
Rating 2 - Terrible. 54 out of 2517 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 2 nights in Dec 2024

10/10 Excellent

Eduardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are under some remodelling but I didn't feel it as people there make it up with great service and a smile
Stayed 4 nights in Jan 2025

10/10 Excellent

Raymundo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This building, designed by Legorreta, is one of those very unassuming but beautiful buildings. The rooms are so well designed and all rooms have a very nice view. I would definitely come back
Stayed 5 nights in Dec 2024

6/10 Okay

pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We did not receive an upgrade. Our friends had a suite upgrade. Ours was a room with a locked minibar, and outlets that did not accommodate my hair dryer.
Stayed 1 night in Jan 2025

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been there before many times it is an excellent hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Sulema, Skokie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and bars!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 10 days and everything was good. The rooms are big and the service was very good as well. For the price and location I would recommend it.
Stayed 9 nights in Jan 2025

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias. Fue una excelente estadía
Stayed 3 nights in Jan 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

4/10 Poor

Mónica, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was in poor conditions, first night was not great… Hotel manage to give us a new room and the experience was better.
Stayed 2 nights in Jan 2025

10/10 Excellent

Diana Araceli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay I recommend my friend and family to go there
Stayed 7 nights in Dec 2024

6/10 Okay

Kim, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Sadly, we were not aware of the construction going on at the hotel and we had to listen to power tools all morning and all afternoon when we wanted to rest from our travel. Apparently, we were suppose to have been warned but we weren't. Luckily we only stayed one night. Aside from that, the service is good and the room very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

martina lang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jan 2025

8/10 Good

ROMMEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great amenities for being inside the city.
Stayed 1 night in Jan 2025

10/10 Excellent

JOSE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Missing areas entretainment
Stayed 4 nights in Nov 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Camino Real CDMX and had an overall great experience. The hotel’s ambiance is beautiful, the staff was attentive, and the location is ideal for exploring the city. The food at the on-site restaurants was excellent, and the amenities were well-maintained. My only complaint was the bedding—the sheets felt rough, almost like sandpaper, which took away from the comfort of the stay. I hope they consider upgrading the linens in the future because it would make a significant difference. That aside, I enjoyed my time here and would consider returning if the bedding is improved.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vijaya Kumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Gustavo

Stayed 3 nights in Jan 2025

8/10 Good

Ruben C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the amenities in the property, restaurants, pool, gym and easy to get within walking distance to Paseo de Reforma, Chapultepec and Turibus.
Stayed 16 nights in Dec 2024

4/10 Poor

Raquel

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Diciembre y estan trabajando en la entrada principal, los pasillos muy vieja la carpeta y los cuartos, uno se deprime en esas habitaciones
Stayed 4 nights in Dec 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Oliver, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel the rooms are nice and the property is well maintained, the staff is fantastic and there is a good variety of restaurants onsite. This hotel has a great location close to museums, shopping and city restaurants
Stayed 1 night in Dec 2024

8/10 Good

Alonso

Stayed 1 night in Dec 2024