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Casa Hedera

3.5 star property
Hotel with free breakfast, near Paseo de la Reforma
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Casa Hedera

Grand Studio Suite
Luxury Room
Lobby
Exterior
Interior

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Room options

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

Highlights

Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Room

Elite Room

Elite Room

Highlights

Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

Highlights

Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room

Business Room

Business Room

Highlights

Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Studio Suite

Grand Studio Suite

Grand Studio Suite

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Monte Irazú 155, Lomas de Chapultepec, Mexico City, 11000

What's nearby

  • Avenida Presidente Masaryk - 5 min walk
  • Antara Polanco - 16 min walk
  • Soumaya Museum - 17 min walk
  • Auditorio Nacional - 3 min drive
  • Centro Citibanamex Convention Center - 4 min drive

Getting around

  • Polanco Station - 3 min drive
  • Mexico City Buenavista Station - 23 min drive
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪El Cardenal - ‬2 min walk
  • ‪Restaurante el Bajio - ‬3 min walk
  • ‪Toks - ‬3 min walk
  • ‪Restaurant Palominos - ‬3 min walk
  • ‪Morton's The Steakhouse - ‬3 min walk

About this property

Casa Hedera

Hotel near Paseo de la Reforma
Close to Soumaya Museum and Antara Polanco, Casa Hedera provides free continental breakfast, a free daily manager's reception and a terrace. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • Free self-parking and valet parking
  • Airport pick-up service (surcharge), tour/ticket information and a porter/bellboy
  • Multilingual staff, 2 meeting rooms and a front desk safe
Room features
All guest rooms at Casa Hedera feature comforts, such as free international calls and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and down duvets
  • Bathrooms with showers and hairdryers
  • 42-inch Smart TVs with Netflix, streaming services and digital channels
  • Daily housekeeping, electrical adapters/chargers and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 60; reservation required
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 1:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 1 per vehicle (maximum occupancy 3)
  • Late check-in fee for check-in between 6:00 AM and 1:30 PM
  • Hosted evening meal: USD 60

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number ASG181113QL3

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Casa Hedera Hotel
Casa Hedera Mexico City
Casa Hedera Hotel Mexico City

Frequently asked questions

Is Casa Hedera pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Hedera?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Casa Hedera?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available from 6:00 AM to 1:30 PM for a fee.

What time is check-out at Casa Hedera?

Checkout is at noon.

Does Casa Hedera provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 1 per vehicle applies.

Where is Casa Hedera located?

Located in Miguel Hidalgo, this hotel is within a 15-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Antara Polanco and Soumaya Museum are also within 1 mile (2 km). Polanco Station is 29 minutes by foot and Auditorio Station is 29 minutes.

Casa Hedera Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hector Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 5-star Hotel Boutique. Best location in Mexico City and outstanding service from all the staff. I will definitely recommend this place and visit again in my next trip to Mexico City
Stayed 1 night in Aug 2022

2/10 Terrible

geoffrey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked the hotel and the hotel was closed! Like literally close. I spent 1 hour outside the location waiting to someone to come out. Even the Police came since they where passing by. Trying to get a refund now! Don’t book! They might be bankrupt and just collect funds before announcing it.
Stayed 1 night in Feb 2022

4/10 Poor

Teresa

Business traveller
Disliked: Staff & service
No me han respondido de mi factura. Había una cucaracha en el baño y la limpieza diaria no fue buena
Stayed 3 nights in Jan 2023

8/10 Good

Jorge Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayor atención a sus redes sociales
Buen y agradable lugar, perfecto para viajes de negocios. Como recomendación deberían atender mejor sus redes sociales (no están actualizadas) y no anunciar servicios que no cumplen (como ir al aeropuerto por los huéspedes, me quedé dos días esperando una llamada para confirmar y al final tuve que usar el taxi del aeropuerto).
Stayed 1 night in Oct 2022

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Fernando Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Me encantó el lugar. Estaba muy accesible , silencioso y cómodo
Stayed 2 nights in Nov 2021