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Orchid House Polanco

4.0 star property
Adults-only Mexico City hotel in Polanco with free breakfast
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Orchid House Polanco

Hallway
Front of property
Terrace/patio
Hallway
Standard Room, 1 Queen Bed
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Spa
  • Parking available
  • Housekeeping
  • Air conditioning
The price is AU$559
includes taxes & fees
24 Dec - 25 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
Meeting facility

Hyatt Regency Mexico City

Pool
Spa
Pet-friendly
Parking included
9.4 out of 10, Exceptional, (1008)
The price is AU$478
includes taxes & fees
5 Jan - 6 Jan 2025
Hyatt Regency Mexico City
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About the area

Map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560

What's nearby

  • Paseo de la Reforma - 13 min walk
  • Auditorio Nacional - 18 min walk
  • Chapultepec Park - 18 min walk
  • Angel of Independence Monument - 3 min drive
  • World Trade Center Mexico City - 6 min drive

Getting around

  • Polanco Station - 11 min walk
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Tierra Garat - ‬3 min walk
  • ‪El Califa - ‬2 min walk
  • ‪CABANNA Restaurant - ‬2 min walk
  • ‪Puerto Madero - ‬2 min walk
  • ‪Ojo de Agua - ‬4 min walk

About this property

Orchid House Polanco

Upscale hotel near Paseo de la Reforma
Located close to Chapultepec Park and Angel of Independence Monument, Orchid House Polanco provides free continental breakfast, a rooftop terrace and a garden. Treat yourself to spa services, such as aromatherapy, a deep-tissue massage or a facial. Free in-room WiFi and a snack bar/deli are available to all guests.
Additional perks include:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • A front desk safe, tour/ticket information and free newspapers
  • Guest reviews give top marks for the helpful staff and walkable location
Room features
All rooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and down duvets
  • Bathrooms with free toiletries and hairdryers
  • 50-inch Smart TVs with Netflix and digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (USD 7.15 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 340
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Covered self-parking fee: USD 7.15 per day
  • Early check-in fee: USD 340 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Frequently asked questions

Is Orchid House Polanco pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Orchid House Polanco?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Orchid House Polanco on 24 Dec 2024 start from AU$559.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Orchid House Polanco?

Self-parking is available for USD 7.15 per day.

What time is check-in at Orchid House Polanco?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of USD 340 (subject to availability). After-hours check-in is not available.

What time is check-out at Orchid House Polanco?

Checkout is at noon.

Does Orchid House Polanco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 80 per vehicle applies.

Where is Orchid House Polanco located?

Located in Polanco, this hotel is within 1 mi (2 km) of Paseo de la Reforma and Chapultepec Park. Angel of Independence Monument and Alameda Central are also within 6 mi (10 km). Polanco Station is 11 minutes by foot and Auditorio Station is 13 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 230 out of 319 reviews" "
Rating 8 - Good. 59 out of 319 reviews" "
Rating 6 - Okay. 17 out of 319 reviews" "
Rating 4 - Poor. 8 out of 319 reviews" "
Rating 2 - Terrible. 5 out of 319 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nels

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, specially at the restaurant. We love it
Stayed 3 nights in Dec 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely and not generic. We enjoyed the breakfast. I would recommend leaving windows closed and using the AC as we did get a mosquito in the room.
Stayed 4 nights in Nov 2024

10/10 Excellent

jesse

Stayed 3 nights in Nov 2024

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Nov 2024

10/10 Excellent

Carrie

Stayed 3 nights in Nov 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orchid House is a wonderful small hotel located in Polanco. We loved the beautiful, organic decor - the orchids added not only visual beauty but also an amazing aroma to the property! Our room was uniquely beautiful and comfortable. We walked each night to dinner - so many options close by. We would highly recommend staying at Orchid House!
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in lovely neighborhood
Stayed 9 nights in Oct 2024

8/10 Good

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Hildur

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with lovely service and the staff is wonderful!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property with plenty of character and in a superb location in Polanco. The restaurant offers great food choices at very affordable pricing. Can’t say enough good things about this place
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric Anthony

Stayed 3 nights in Aug 2024

10/10 Excellent

Victoria

Stayed 4 nights in Sep 2024

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you , love this hotel
Stayed 1 night in Aug 2024

6/10 Okay

Gina

Stayed 4 nights in Aug 2024

10/10 Excellent

Patrocinia

Stayed 2 nights in Aug 2024

10/10 Excellent

Edgar, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service. Friendly attention and cleanliness.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the Orchid!!! The staff were exceptional, friendly and made us feel special. They were incredibly helpful offering suggestion for suggestions getting places though we found most places close and walkable. The restaurant was delicious and service exceptional. I would return in a heartbeat, and highly recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

VÍCTOR MANUEL

Liked: Cleanliness, amenities
👍
Stayed 1 night in Aug 2024

8/10 Good

C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect for my trip. Everyone is so lovely. Shout out to Alex and Victoria and the maintenance gentleman. Sorry for ripping the handle off of my door. This is my spot from not on. They put youtube meditation bamboo video on in the evening in your room. They stock you with water. It’s a pretty building. Food is great. Birria and biscuits were primo. Honor system bar. Nice patios.
Stayed 3 nights in Aug 2024

10/10 Excellent

ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Jewel in Polanco
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orchid House is perfect for perfect getaway spot. Lovely place with a beautiful setting and wonderful help-full staff. My daughter and I felt safe and ver comfy at Orchid House
Stayed 4 nights in Aug 2024

General hotel information

Reasons to Book
Comfortable Beds & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0