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Sheraton Mexico City Maria Isabel Hotel

4.0 star property
Hotel with a 24-hour health club, steps from U.S. Embassy

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

32-inch flat-screen TV with satellite channels, TV
Lobby
Exterior
Lobby
Meeting facility
In the heart of Mexico City, Sheraton Mexico City Maria Isabel Hotel offers an urban oasis with a grocery store, on-site shopping and a relaxing garden. Unwind in the sauna or steam room, indulge in a massage treatment or raise your fitness game at the 24-hour health club. The property’s helpful staff has left previous guests feeling at ease.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Parking available
  • Bar
  • Pet-friendly
The current price is AU$280
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area

Club Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, View

Lounge

Deluxe Room, 1 King Bed, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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Property amenity

Galeria Plaza Reforma

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, (2552)
The price is AU$211
includes taxes & fees
4 Mar - 5 Mar
Galeria Plaza Reforma
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About the area

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

What's nearby

  • U.S. Embassy - 1 min walk
  • Angel of Independence Monument - 3 min walk
  • Reforma 222 - 7 min walk
  • Chapultepec Castle - 3 min drive
  • National Museum of Anthropology - 3 min drive

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Cityzen - ‬5 min walk
  • ‪Prime Steak Club - Ángel de la Independencia - ‬2 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

Upscale hotel near U.S. Embassy
Located close to Angel of Independence Monument and British Embassy, Sheraton Mexico City Maria Isabel Hotel provides a corner/local shop, a terrace and shopping on-site. For some rest and relaxation, visit the sauna or steam room, and indulge in a deep-tissue massage, a manicure/pedicure or a body treatment. Fitness classes are offered at the 24-hour health club; the property also has a coffee shop/cafe, a garden and a hair salon. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), tennis courts and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
  • Wedding services, 1 meeting room and free newspapers
  • Guest reviews say great things about the helpful staff and location
Room features
All 756 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as air conditioning and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with premium channels
  • Recycling, free infant beds and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-off cleaning fee of MXN 1300
Service animals are welcome, and are exempt from fees
1 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 460 for adults and from MXN 230 for children
  • Fee for in-room wireless Internet: MXN 199 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2085.92 per pet, per stay plus a one-off MXN 1300 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Mexico City Maria Isabel Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Mexico City Maria Isabel Hotel?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Sheraton Mexico City Maria Isabel Hotel on 7 Mar 2025 start from AU$279.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Mexico City Maria Isabel Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of MXN 2085.92 per pet, per stay. A cleaning fee of MXN 1300 also applies. Service animals are exempt from fees.

How much is parking at Sheraton Mexico City Maria Isabel Hotel?

Valet parking is available for MXN 200 per day.

What time is check-in at Sheraton Mexico City Maria Isabel Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Mexico City Maria Isabel Hotel?

Checkout is at noon. Late check-out is available for a fee.

Does Sheraton Mexico City Maria Isabel Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1242.00 per vehicle applies.

Where is Sheraton Mexico City Maria Isabel Hotel located?

Located in Reforma, this hotel is steps away from U.S. Embassy and Angel of Independence Monument. British Embassy and Reforma 222 are also within 10 minutes. Insurgentes Station is 10 minutes by foot and Sevilla Station is 13 minutes.

Sheraton Mexico City Maria Isabel Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1409 out of 1975 reviews
Rating 8 - Good. 324 out of 1975 reviews
Rating 6 - Okay. 142 out of 1975 reviews
Rating 4 - Poor. 47 out of 1975 reviews
Rating 2 - Terrible. 53 out of 1975 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Christian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are way too small and have no full body mirror. Like come on this is basic stuff. The water in the shower also needs to be fixed or at least explained how to use it. The area is amazing and the property over great but it’s literally too small.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a wonderful, convenient location.
Stayed 3 nights in Feb 2025

6/10 Okay

Wai Chu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Was ok for a 3 stars hotel
Stayed 5 nights in Feb 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

LUIS

Liked: Cleanliness, staff & service
There were some visible dents in the door frame and the bathroom door that showed lack of maintenance
Stayed 1 night in Jan 2025

8/10 Good

Gary Ross

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is very central. The gym, pool, restaurants and services are excellent as is the room cleaning. The air conditioning is abit noisy though. Being next to the American Embassy makesit interesting. If using the taxis from the hotel, check the ptices.. they can and do change.
Stayed 7 nights in Jan 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Sheraton stay was perfect! Staff was super helpful and attentive. Lots of options for activities around the area and plenty of dining options within the hotel. Highly recommend the breakfast buffet it is made to order as well. Facility was clean and room was spacious. I would stay here again anytime! 10/10 ☺️
Stayed 2 nights in Jan 2025

10/10 Excellent

Devendra

Stayed 4 nights in Dec 2024

10/10 Excellent

YAMINI

Stayed 5 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
A terrific experience with this facility and its staff. I had a great time in Mexico City and this hotel proved a conveniently located, clean and very welcoming part of my terrific visit!
Stayed 7 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
This property was a clean, safe "home base" for my first exploration of Mexico City. The staff was welcoming and friendly and helped with all of my few requests. I highly recommend this Sheraton and its exceptional staff.
Stayed 1 night in Jan 2025

2/10 Terrible

DANHAI

Stayed 2 nights in Jan 2025

10/10 Excellent

joanna

Stayed 1 night in Dec 2024

10/10 Excellent

charlyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Angel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal

Stayed 2 nights in Jan 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Stayed 5 nights in Nov 2024

10/10 Excellent

Paulina

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and the facilities as well as the staff’s attention
Stayed 2 nights in Dec 2024

6/10 Okay

Susie

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Monica

Liked: Cleanliness
Room was ok
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Stayed 8 nights in Nov 2024

10/10 Excellent

Gandi

Stayed 1 night in Nov 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in CDMX
Stayed 1 night in Dec 2024

10/10 Excellent

Renata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! A bit outdated but clean.

10/10 Excellent

Joel

Stayed 6 nights in Dec 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0