Family Hotels & Resorts in Nairobi from AU$96

"We had a very bad experience in this hotel. At 2:30 am someone started knocking at our door at least 3 times. I woke up and when I opened the door, there was the bell boy bringing a suitcase that was not ours. After he noticed he got the wrong room, he apologized and left. It was almost impossible for us to get back to sleep and we felt tired all day long. It is unbelievable that a "5 star" hotel has this type of mistakes. Also, when checking out, we got a different rate than what was initially...

"The stuff were friendly and helpful. The rooms are clean and cozy. I would definitely go there again"

"Was just amazing, Food, stuff everything Thank you "

"Good facilities for a work trip. Staff very kind and helpful. "

"It seemed like this place just opened and was not ready for guests, but they did not have power when I arrived, which was a big let down after traveling from the US for over a day. They also didn't have internet for a while, until they got power back and after I asked. Not a bad place, maybe it'll get better with time. The food and service was good! "

"This is a beautiful hotel with a lot of history. Located in the heart of the business district and about 25 minutes from NBO. The employees seemed very kind and eager to be helpful. The woodwork is immaculate and even though it is currently under construction for the rest of the month still looked beautifully maintained. I think for the price paid it was a great stay."

"Travel the world and never had such friendly, helpful staff."

"Interesting location close to shopping and entertainment, staff was very helpful"