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Embassy Suites by Hilton Nashville South Cool Springs

3.5 star property
Hotel with free breakfast, near CoolSprings Galleria

Photo gallery for Embassy Suites by Hilton Nashville South Cool Springs

Lobby
Exterior
Lobby
Restaurant
Bar (on property)
In the heart of the business district, Embassy Suites by Hilton Nashville South Cool Springs offers a warm welcome with daily breakfast buffets and evening manager's receptions. Unwind in style at the indoor pool or grab a coffee at the on-site cafe, while taking advantage of laundry services and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pool
  • Parking available
  • Housekeeping
  • Bar
The current price is AU$233
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, One King Bed, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite Two Double and One Sofa Bed Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, One King Bed, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Suite Two Double and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Suite, Non Smoking

Presidential Suite, Non Smoking | Living area

Presidential Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 139 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Corner Suite, Two Double Beds, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Premier Corner Suite, Two Double Beds, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 55.0 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

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The price is AU$240
includes taxes & fees
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About the area

Map
820 Crescent Centre Dr, Franklin, TN, 37067

What's nearby

  • Aspen Grove Park - 3 min drive
  • CoolSprings Galleria - 4 min drive
  • The Factory - 7 min drive
  • Franklin Theatre - 8 min drive
  • Lotz House Museum - 9 min drive

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

Embassy Suites by Hilton Nashville South Cool Springs

Hotel near CoolSprings Galleria
Take advantage of a free breakfast buffet, a corner/local shop and a free daily manager's reception at Embassy Suites by Hilton Nashville South Cool Springs. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool with sunloungers
  • Self-parking (surcharge), an electric car charging station and express check-out
  • Express check-in, a ballroom and a front desk safe
  • Smoke-free property, a porter/bellboy and a TV in reception
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 250 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and travel cots
  • Hypo-allergenic bedding and sofa beds
  • Bathrooms with designer toiletries and baths or showers
  • 37-inch HDTVs with premium channels
  • Separate sitting areas, recycling and fridges

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (USD 12 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Secured self-parking fee: USD 12 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

Does Embassy Suites by Hilton Nashville South Cool Springs have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites by Hilton Nashville South Cool Springs?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Nashville South Cool Springs on 23 Feb 2025 start from AU$232.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Nashville South Cool Springs pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Nashville South Cool Springs?

Self-parking is available for USD 12 per day.

What time is check-in at Embassy Suites by Hilton Nashville South Cool Springs?

Check-in begins at 4 PM.

What time is check-out at Embassy Suites by Hilton Nashville South Cool Springs?

Checkout is at 11 AM. Late checkout is available for USD 50.00 (subject to availability).

Where is Embassy Suites by Hilton Nashville South Cool Springs located?

Situated in the business district, this hotel is within 3 miles (5 km) of Aspen Grove Park, CoolSprings Galleria and Saint Thomas Medical Partners. Iasis Health Care is 2.8 mi (4.5 km) away.

Embassy Suites by Hilton Nashville South Cool Springs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 584 out of 1064 reviews
Rating 8 - Good. 226 out of 1064 reviews
Rating 6 - Okay. 112 out of 1064 reviews
Rating 4 - Poor. 85 out of 1064 reviews
Rating 2 - Terrible. 57 out of 1064 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis F, indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and well take care ,breakfast was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and enjoyed happy hour
Stayed 2 nights in Dec 2024

10/10 Excellent

Norris, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lora

Stayed 1 night in Dec 2024

10/10 Excellent

Phil

Stayed 1 night in Dec 2024

2/10 Terrible

Peyton

Stayed 2 nights in Dec 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very quiet and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Beth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
A bit dated and worn
Stayed 1 night in Dec 2024

10/10 Excellent

Mark A., San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The staff treated me well and did there best to make sure that I was happy and got everything I needed.
Stayed 3 nights in Dec 2024

8/10 Good

Antonio

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was friendly, Breakfast was fresh, Overall Facility itself showed its age, Rooms had a mold smell with obvious sign of where water damage had tried to be repaired on the ceiling in the bedroom and carpet shriveled below. We stayed 3 nights and there was something spilled against one of the walls by the switch to the elevator we noticed the first night, by the third night whatever was spilled was still on the wall…
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel, Decatur

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff and bar staff wete so nice and friendly, made us feel at home.
Stayed 1 night in Dec 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs some updating but staff was great and accommodating. Had a nice stay
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year as a stop on a road trip and it’s by far the best hotel we stay at.
Stayed 1 night in Nov 2024

2/10 Terrible

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lady at front desk was to print my bill. When I checked in she said, you have two reservations. I had an additional one night stay that I didn't make. She said I would have to call them. I never uses this service. I wanted to see my bill. I didn't get a confirming bill by email. Bruce Hilburn
Stayed 2 nights in Dec 2024

4/10 Poor

Colleen

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It never got above 67 degrees. They said they were having problems but that didn’t help that it was freezing. The front desk staff were rarely available to help guests. They were not available initially. The room was clean and well taken care of.
Stayed 2 nights in Dec 2024

6/10 Okay

Danielle

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I was a little disappointed for the price charged. I think this hotel is about 25 years old and it shows. Everything looks a little rough. Stains on the couch cushions, mattress has a large dip in it where folks usually sleep, sink and bath slow to drain … it’s just due for a refresh. Hilton would do well to spend a little bit of money and do a minor refresh. Don’t get me wrong it isn’t terrible, the staff was mostly pleasant, it just felt more like a budget hotel than an embassy suites.
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Business traveller
Liked: Amenities
The staff is very friendly and the rooms are clean.
Stayed 2 nights in Nov 2024

6/10 Okay

Gerald

Travelled with family
1) light bulb missing in the bathroom ceiling 2) gold fish found on floor … obviously floor not Sweeper 3) when I opened the refrigerator food ( sandwich) Was left in the refrigerator 4) bathroom floor was sticky 5) the two individuals who checked me in were very Nice and polite… when brought some of these issues to me they were very sorry and apologized. And was advised the head Mgr. for Embassy Suites Would reach out to me. Needless to say… Never Ed happened…. At best Embassy Suites was slightly below average
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Stayed 2 nights in Oct 2024

6/10 Okay

Jeremiah

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Keisha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Bartender Jess was amazing
Stayed 1 night in Nov 2024

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024